CB2

I love the products this store offers and I used to go to the shop in Chicago when I lived in Milwaukee, so I was hopeful when I finally got into the Minneapolis store. The customer service was horrible. My husband and I went in to buy a console table. When we walked in, there were at least 2 employees working. We didn’t receive any acknowledgements or offers to help. We were the only customers in the store. We made a full lap of the store, found the console table we wanted to purchase, but then had to track down an employee to make the purchase. One of the employees was looking at a book at checkout when we found him and acted like it was an imposition that we interrupted whatever he was doing so he could help us. I will not return to the store and have been hesitant to even order online due to the poor customer service.
*I sent my contact information to CB2, as requested, on the day they responded and haven’t been contacted yet. I’ll update if I hear from someone.

Don’t go here! Go to Scandinavian Designs in Roseville instead! You will thank me.
***Update Below***
I share a previous reviewer’s sentiment about this location. Nice stuff but if it’s not an item they stock, I’d advise you to run, not walk, out of the store.
Ordered my item on 6÷8÷15. Was told 6 – 8 weeks for order and delivery. Checked end of July and was told «oh you have a special order and those take 8 – 12 weeks, it will be sometime around THE BEGINNING OF SEPTEMBER» (!). It’s August 30 so I called back hoping/​PRAYING they had an update and some good news… nothing! Meanwhile I have family coming into town for Labor Day and I need my items. I understand special order items take a while to order. My problem is that the time was not communicated to me. I knew I had family coming at the end of summer so there is no way I would have ordered these items had I been told 8 – 12 weeks and of course CB2 gets to keep half my money if I cancel the order now. I guess they have that tied up in a neat little bow don’t they?
My disgust with them knows no bounds! Stay away from this place. If you want similar items. Good quality and a reasonable price I would recommend Scandinavian Design out in Roseville. Love their stuff and every item is shipped to their store for pickup or delivery in a week!
***update***
So I decided to call back today 8÷31÷15 to see if I could get better information. In case you’re keeping count we are officially at 12 weeks. The associate proceeds to change the story and say «we are sorry for any miscommunication but 12 weeks is actually the arrival time» implying that the 8 – 12 weeks I was told BY HIM yesterday was not correct. Fine! I say, since you missed the deadline when can I come get my full refund? To which I’m told once again that on custom ordered pieces there is only a partial refund.
The associate places me on hold and returns to say that they will have to make a few calls but they can go ahead and set up delivery for next week. What? How do you set up delivery on an item you don’t have and don’t know if you’re going to have? He sets up delivery for Friday ⁹⁄₁₁ and says they will call to confirm on Wednesday ⁹⁄₉. I’m not holding my breath.
Final update 9÷2÷15
The store called me. When they called the vendor it turns out the paperwork was misplaced and the order was processed last week so my item wouldn’t be ready till the end of October (not 12 weeks from last week). They offered to refund all my money and I lept at the chance! Thank God I’m done with them.
9÷19÷15
I never called CB2 back, per the response to my review. By that time, the store had already given me a full refund so there was no need. Still, today in the mail, I received $ 150 gift card from them. It was a nice gesture which they did not have to do. In the end, however, I stand by my previous statement. If you see items in the store you like, check and make sure it’s a stocked item BEFORE you make a purchase.
I bought a sofa from Room and Board and they provided EXCELLENT service delivery and setup.

I can’t help but wander into CB2 as often as possible. I am completely enamored by their eclectic and modern designs and products. The only downside is the price is a bit steep, but for the originality of the merchandise I don’t mind paying a bit extra. All of the employees have always been very helpful as well. I feel welcome and not like an outsider if I don’t make a purchase.
They also occasionally have floor sample sales, which are totally amazing and awesome. Love this store!

I was so hopeful going into CB2. It’s conveniently located in the heart of Uptown so you don’t have to drive to the burbs, and can feel and hold items instead of only imagining them in your hands when you’re sitting at your computer browsing Amazon or any online store. This was going to be the perfect shopping experience for my new place!
I went in looking for glasses and dishes. What I found was disappointment, practically everything was too modern with not enough functionality. There is something to appreciate about balance in design and use. The glasses were of such poor quality. You could find better at Ikea, TJMaxx or Marshalls, even a garage sale will do.
Overall a good place to get ideas for modern design and rooms but I won’t be making any purchase in the foreseeable future.

I like what CB2 brings to the furniture game. It’s not Ikea cheap, but it’s not DWR expensive. The designs are modern and fun but not pretentious or overly cute. You can spend a good bit of dough here, to be sure, but we scored two (TWO) really solid desks for $ 300 out the door. Staff were super helpful and friendly (even helped me load the desks into my vehicle) and the validated parking is a plus.
Pro Tip: Check online for what you want. If the store has it in stock (per the online stock checker), drive over and park in one of the 15 minute loading spots. RUN into the store, find a helpful staffer, tell them what you want and you will be on your way with time to spare.
A good thing.

I love CB2! Modern, fun pieces. Great for adding vibrant pops of color to your digs. Lots of streamlined furniture with clean lines that work well in a small space. I don’t think this is extremely high end furniture but it is at least a step or two ahead of Ikea in terms of quality and bounds ahead in terms of aesthetics.
CB2 is not cheap, but also less pricey than most other furniture/​home décor shops with the exception of Ikea. Look out for weekly sales. Each week, a different category of items is xx% off, i.e. dining tables one week, lighting the next. Also, keep an eye out for the occasional end-​of-​season floor sample sale. Deep discounts if you’re willing to tolarate a knick here or scratch there.
The store itself is lots of fun to explore and very inspirational from a home decorating perspective. Most of the staff is cheery and helpful.

I’m a little bummed out to see the poor reviews of my favorite store CB2. I guess it isn’t everyone’s cup of tea, but if you don’t dig the style, don’t review the store. I mean, come on, man.
Either way, I love this place. I’m into the mid-​mod style and CB2 cranks it up a notch and makes it current century fun. It’s a blast from the past with a taste of now to spice it up. Sure, this stuff isn’t crafted in the US of A and it isn’t going to be Restoration Hardware quality, but it is what it is and the prices typically reflect that. I’d say it’s a definite step up from IKEA in quality and the design seems to be a little more thoughtful and planned out.
I’ve purchased everything from a sofa, to a rug, to a kitchen table, to console tables, to chairs here. You name it, I’ve probably purchased it. All of my stuff is great quality for the price. The great thing about CB2 is that it’s a Crate and Barrel sister company and Crate and Barrel has stellar customer service. The first sofa I received from CB2 was a dud, it happens, but their customer service blew me away. I had purchased the sofa 6 months prior and they told me I could have a full money refund. Say wha? What place gives you your money back on a product you are not satisfied with 6 months later? No other place I know of. I actually ended up with another CB2 sofa, because when you find customer service this great, you stick with it.
Also, the employees working in the store are awesome. They have been nothing but friendly to me and help me figure out what I’m looking for every time I go in there. Yeah, it’s Uptown and parking sucks, but it’s such a fun store. And they validate an hour of parking in the ramp behind the store. Can’t beat that.

Beautiful store, friendly staff. Good mix of price ranges and a keen eye for what’s «happening»

CB2 goes boldly where no other home goods store has gone with the use of…* drum roll please*… BRIGHT COLORS.
Chartreuse is my favorite color, so naturally I’m biased, but I love that they have bold accents like deep blue, bright red & green. (Leave the neutrals for Pottery Barn.)
Price points are good for everyone. I bought a carafe ($ 9.95), some cool male/​female wall vases and some porcelain spoons that I’m justifying as «honey spoons» for my tea… completely necessary, right? (They also have mugs with little spoons attached if that’s more your cup of tea – pun intended.)
Besides wanting every area rug in the place (neutral with awesome patterns), I also have my eyes on the Bodum juicer they’re selling for $ 39.95 which is $ 20 more at Kitchen Window!
Look no further for fun, trendy furniture!

I rarely walk into a home store & leave empty handed; not only did I leave empty handed from CB2, I wasn’t even interested in anything! It is definitely not what I had pictured it would be.
Ikea is more stylish and half the price — go there instead and enjoy a hot dog while you shop. Or just go to Crate & Barrel and pay a little more for good, quality stuff!

Thought this might be a great place to get some accessories for the newly remodeled bathroom. I like regular crate & barrel… so was kinda surprised at what I found here. Imagine ikea with 10% better design, 20% better displays and 200% of the price tag. Seriously unimpressed on value vs materials. Go to room and board outlet.

A unique blend of modern as well as contemporary… you can really tell that stylewise this place is gearing toward a younger generation of home decorators… but unfortunately they really fell short of making it attainable style.
The fact of the matter, is that you can get the same items and styles (even in different colors) from IKEA… and at IKEA you will get a product that is not only more sturdy, but is also CHEAPER monetarily.
Now I won’t dog on this store too much… I did like the people that work here, and there were some really interesting pieces here as well… but it is definitely a store that will need a lot of «adjustments» to make it in a county where the «median» income is only $ 20,000 a year. Start with pricing, and then work your way down to adding some additional styles.
One last thing… don’t have any drink visible on your person… they will treat you like you have the plague and follow you around to make sure you don’t spill on their showroom floor… It was kind of creepy.

Eh… not impressed. I know that CB2 is geared towards a younger demographic than Crate and Barrel but I honestly didn’t find much of anything that I would want to purchase. Many of the items sold here seemed cheap and didn’t live up to the quality expectations I had based on my previous purchases of Crate and Barrel products. As far as pricing goes, this store is only moderately less expensive than C&B but more pricey than IKEA (which IMHO the product quality seems to be on par with).

Honestly a bunch of cheap junk made in china all of it over priced.

Open concept corner store — with plenty of windows. The showroom is modest with around 5 beds/​tables/​livingroom set ups each.
Note — park in the ramp, and they will validate.