Jack In The Box

Check your To Go orders. I have a problem EVERY time. For example just now, I get home. The jumbo Jack with cheese and ketchup only had lettuce, onion, mayo, and tomato. I ordered a three piece egg roll, and received four chicken strips. (Really dry) Also, always unfriendly. So annoying.

Am so disappointed in this restaurant usually its my favorite since they always get my orders right but today it wasn’t good at all … I ordered a spicy siracha sandwich and it hardly even had any sauce on it the lettuce was chopped lettuce it look like the lettuce they use for the tacos usually its the other lettuce they put on it plus they forgot to in the jalapeños!!! I mean really!!! And on top of that once i started to eat the meat was COLD! I mean COLD! I only live 4 mins away from this location there was no way my burger could of gotten cold… Seriously it sucked!!! Also i requested for them to give me ALOT of ketchup since my order was 3 combos and they only gave me 5 packages like seriously! I asked for more then i got ignored!!! I got 2 kids meal and they forgot my apple slices i mean what else guys what else seriously you guys need to pay more attention to the orders i get it sometimes its alot you guys have to do but we pay for our food to be done right! Worst order i have ever gotten … Wen u get off work you expect to get your meal the right way not this way !!!

I’m here at 09:30 on a Sunday. It’s clean. It’s friendly enough. They take coupons without hesitation. It has free wi-​fi.

If I could give these people 0 stars I would ! I come home from a long night with friends. 24 hours I thought wow that’s good ! But the MANAGER starts telling me what we couldn’t get cause it was already clean? Ok you are 24 hours ! And you’re now telling me what I can’t have? So unprofessional!

This Jack in the Box location always seems to disappoint.
Although it says it’s a 24hour location, it is not.
Today we picked up lunch and the food was cold. The staff doesn’t smile; unfriendly. Sucks.
The bathroom sink is clogged.

This is for the buttery jack burgers. Especially the mushroom burger. Whoa! I mean WHOAAAAAA! Flavor right there. Don’t eat too many or you will have a heart attack tho

I was here last week for a quick visit. I went inside for a quick bite to eat since I was hungry and I wanted to try this place. Parking was easy and convenient in their private lot.
There was no one inside, so I thought it won’t take long to order. Well, I was wrong. I waited for about 3 minutes until someone came to the register to take my order. They saw me standing there looking at them. Finally the guy takes my order in a very unprofessional manner. He didn’t say hi, smile, or even cared about being there. I thought this was horrible customer service. I got my food in like a minute.
The burger and chicken sandwich tasted fine for the cheap price. The interior was dirty. Overall, I was not satisfied with this Jack business. I would avoid this palce at all cost.

Drive-​thru yesterday morning to try the new breakfast burritos they have. I had the meat lover’s, my wife had the grande sausage. Her burrito was bigger than the one I got. I liked mine, but it would be even better if they could put salsa in it. The taco sauce they gave went fairly well with it. My wife said the sausage burrito was too big for her to finish, so if you are a big eater, I guess this is good! As far as service goes, it was fast and efficient, but the gentlemen at the window was indifferent.

I’ve come to this Jack in the Box location during my lunch hour. This used to be the pottery place next to Domenico’s.
The inside is kept pretty clean and the counters for condiments next to the soda machine is a very efficient use of space.
The staff was pretty friendly and even gave me lemon wedges when requested (I’m a coke and lemon kind of girl).
I would come back!
Pro tip: they always have coupons in the circular.
Unilocal 100 Challenge — 98 of 100

This location does NOT HONOR COUPONS! I repeat, this location will not honor your coupons from the official Jack in the Box mailing flyer.
Tried using the «free small fries and drink with any sandwich purchase» coupon and they straight up told me «oh the computer won’t allow it». So I guess a Big Hamburger doesn’t count as a sandwich? Ok fine, I changed it to the more expensive Jumbo Jack with cheese. Still wouldn’t accept it. The staff essentially said that if it wasn’t one of the $ 5-​by-​itself sandwiches they wouldn’t accept the coupon and kept shifting blame to the computer.
Save yourself the trip and do Carls Jr or McDonalds next door. Ended up doing my staple Chipotle since this location prefers to lure you in with false advertising and argue when you call them out on their bs.
Prime example of why not to increase minimum wage.

Ok, I don’t usually go to fast food chains like this but I went here when I needed a bite to eat in a pinch. I The workers were actually exceptionally nice and I got my food quickly. I actually enjoyed my experience. Yay !! Jack In The Box — you surprised me !!

This is my go-​to burger place since their dine-​in is open 24 hours. And they provide a fairly quick service.

Worst drive thru ever!!! If you do go through the drive thru, make sure to check your food. Not only to check if you got what you ordered, but also to check if your food is fresh, something I would never think to do. I ordered a side salad and it was the WORST salad I have EVER BOUGHT IN MY LIFE. The lettuce was brown and wilted and the cucumber was so old that my finger went straight through it when I tried to pick it up. DISGUSTING! Not only was the salad gross, the potato wedges I ordered where not fully cooked. They were cold in the middle and it seemed like all the cheese was on one or two potatoes.
I can say that I did call to complain because I was extremely upset since I was on my way to work and the girl was very apologetic. She did take my name down and said I could get a refund or another salad. Quite frankly, I do not feel like it is worth it to drive there for the dollar something I will get back AND I cannot bring myself to eat at a place that serves their food in such a careless manner.
Eat at your own risk.

Every time I come here something is being cleaned, which translates into that item is not available. I do often come past 12am, but this location is open 24 hours in the dining room and drive through. I can also understand if they were going to clean the machine and then use it again, since it’s open 24 hours, and I just had to wait, but no the item is just unavailable. Tonight I came in just after 1am and apparently the the grill was being cleaned «so no breakfast». It was disappointing that there wasn’t any breakfast available since Jack in the Box prides themselves on serving it all day; I guess it’s not served all night.

I came to this Jack in the Box the first week it opened.
I didn’t even order because I was disgusted by the amount of lazy workers. 2 guys behind the counter talking about Halo 4, a girl who was reluctant to take my order (She sighed and shrugged at me), and a manager scrambling back and forth trying to help everyone.
I didn’t give up yet since it seems like they just hired a bad bunch of spoiled teenagers who’ve never had a job before.
Within the last 2 weeks I’ve been coming as a regular customer. One notable worker who really stands out is Juan. Great service. He always asks me how I’m doing and makes eye contact. Haven’t seen eye contact at a fast food place in ages.
I haven’t seen any bad workers since my first visit. I’m really glad they got their act together, because I plan to come back often.