I’ve ordered from this pizza hut more than ten times. It’s okay. Tonight I got two pizzas as think as cardboard with barely any cheese or sauce. Literally the worst pizza. Waste of my money, never again.
Ryan A.
Évaluation du lieu : 1 Edmonds, WA
I’m so disappointed in this place. The food is typically good, however service is subpar, every time. For some reason, however, I find myself spending my money here since I can’t find good wings. I can honestly say I’ve never had a delivery in less than 50 minutes from this location.
Thomas G.
Évaluation du lieu : 2 Langley, WA
I can’t in good conscious give a lower rating, but this is by far the worst Pizza Hut experience, let along dining experience, I’ve ever encountered. It was a Sunday evening, the only person working the floor couldn’t be bothered to check on drinks, bring napkins, silverware, or even kids placemats; we had to get them ourselves from behind the counter. The food was good, which was the saving grace. However, this restaurant has TVs, and rather than having something on that was appropriate for a family setting, like the Football game that was on, it was on FOX, showing«Two and a Half Men» and«The Simpsons». It took an act of God to get any service, and that was from someone in the kitchen.
Jared B.
Évaluation du lieu : 1 Bothell, WA
Horrible service every time I order from here, after the order they made it seem like it was my fault about their computer system messing up my order. After not completing the delivery they just cancelled my order so after recalling them they started my order again I’m sick of dealing with Mukilteo Pizza Hut
Lidiya O.
Évaluation du lieu : 1 Mukilteo, WA
If there was a 0 star, I would rate it that. Pizza arrived earlier than requested, the ranch was missing, and the pizza was burnt. I should have known when I tried to call and place the delivery; it took forever to reach them. Worst customer service ever! Will not order again.
Natalie P.
Évaluation du lieu : 1 Lynnwood, WA
It’s too bad there isn’t a zero stars option. Worst service and pizza EVER last night. Took an hour and a half and all that came was lukewarm dough with a spattering of toppings. It didn’t even taste like Pizza Hut pizza. I’ve lived in the Mukilteo area for years and this place has taken a dive into becoming a dive.
Julie S.
Évaluation du lieu : 1 Lynnwood, WA
Waited for pizza for 2 hours, and every time I called in, they kept telling me that my pizza is on its way. Two hours later they told me that the driver hasn’t even left the store yet because his car broke down. They never gave me a call in the first place. My pizza arrived cold. No refunds nor discount for waiting for so long. They are definitely lacking the communication skill.
Amanda W.
Évaluation du lieu : 1 Mukilteo, WA
TERRIBLE service. Never get an order right, even if we pick it up. It’s unrealistic to expect me to accept that I didn’t get the food I paid for. Never again.
Alex K.
Évaluation du lieu : 1 Seattle, WA
Have ordered pizza from this pizza Hut three or four times in the past year. EVERYSINGLETIME they have fucked something up. Just went to pick up wings and a order of breadsticks, came home less than half a mile down the road and the marinara sauce is cold, breadsticks are cold. Call the store and am told«well I put the sauce on top of the sticks so it made them cold. You can warm them at home just like we do here». Why the hell should I need to warm up food that I just bought less than 5 minutes ago? Any other pizza Hut I have went too the sauce is hot when I get it delivered. If I wanted pizza that I had to cook at home I would go to papa Murphys. Tip to everyone reading this, GOTOANYOTHERPIZZAHUT, AVOIDTHISONELIKETHEPLAGUE.
Daniel L.
Évaluation du lieu : 1 Seattle, WA
HORRIBLESERVICE. I ordered pizza at 7:00pm and received a call at 8:00pm saying that my card was declined and they were not going to fulfill my order. Okay, sure. I re-ordered my pizza at 8:15pm and the estimated time for delivery was 10:00pm. I tried to call to see if I could change my order for pick-up(because I was not going to wait 2 hours for food) but I didn’t get through once in the 30 times that I called. The phone either kept ringing or I was hung up on. I received a call at 10:45(45 minutes AFTER the estimated drop time) saying that one of their drivers«got sick» and that they could hold my pizza for pick up at the store at a discounted price. Seriously? The incompetence at this pizza hut location is REAL. 1 star is an overstatement…
Dr Teresa R.
Évaluation du lieu : 1 Seattle, WA
This is the worst pizza place ever. I ordered a pizza and almost 2 hours later after I had already called once and been told that my pizza was on its way, was told that it hadn’t left the store yet. The service was rude. Every time I have ever ordered a pizza from this place it has been late even up to an hour and a half past delivery time, I was not going to put up with that again. Last time there was no apology no consolation for the extreme wait time. This time as well, barely an apology, a rude girl and a delivery driver that lied to me on the phone. Will never order from there again!
Firas A.
Évaluation du lieu : 1 Seattle, WA
First of all the The worst pizza hot Management i ever seen in my life i ordered wings for a sank and it took them for ever to cook it that’s wasn’t the problem, the problem was the wings raw and bloody and i think no one in the world can eat raw chicken, when i asked them to exchange the wings for me they told me we are out of wings i seid its ok just refund me the money and when the manger did that she was very rude I never done this before but i cant eat raw chicken and i know they did have wings when I asked for exchange because I called the store after an hour to make sure before I write this on Unilocal and they said we do have wings
Paquette L.
Évaluation du lieu : 1 Gaslamp, San Diego, CA
Seriously what the fuck is this place… Not to be a dick but like… It’s pizza… You have one job. It’s to not ruin pizza… There’s what 4 ingredients? I’m sure there’s even a how to with photos explaining how to make it for those who are illiterate… I ordered a pizza last night… At 11pm I get a call saying they can’t deliver it… Ordered one to day, shows up not what I ordered, cold and the driver was a creep… fail.
Joey R.
Évaluation du lieu : 5 Pleasant Hill, CA
Came here 6 months ago, felt like I was walking into a shit stand. Let alone when I didn’t want to walk in the dump the wouldn’t pick up their calls, too busy fucking around to make pizza in an hour? Well let me tell you, this place has turned around. Pizza Hut under the new employee Brian has made this place amazing. His service was amazing, he himself made this place look like a real restaurant. And an amazing one at that. His charisma made me feel welcomed, his smile was something else. Not even gonna lie, I hit on him, but he remained extremely professional. Some douchebag was bitching about needing pretzel crust and getting in his face. Brian didn’t take his shit but still handled it like an employee should. The cook took a break in the middle of order and Brian went back and cooked the pizza himself. What a fucking American hero. Hats off to Brian.
Olivia J.
Évaluation du lieu : 4 Everett, WA
Had great service as a walk in customer. Fresh ingredients and a few minutes later, I was out the door.
Daniel B.
Évaluation du lieu : 1 Mukilteo, WA
My girlfriend tried using the app on her phone to order pizza and it didn’t go through twice. She called the store to order over the phone so the pizza would arrive on time and the idiot answering the phone just told her to wait and call corporate. I don’t know who is training the people answering phones, but that should be the last suggestion to an angry customer. Angelica and whoever else works there needs more training.
Roy H.
Évaluation du lieu : 5 Winnetka, Los Angeles, CA
I see this place barely got two stars and mainly due to poor service. I was just there and had the opposite experience so I would hope change is in the air. I left happy to see that their team takes steps to turn what could have been a poor experience, into a great one! I ordered dinner on the mobile app and when I arrived I was politely greeted by Kristina who took my payment and let me know my order was coming up. Two minutes later she, again very politely and considerately, informed the cinnamon sticks did not come out well and needed another 8 minutes for a new batch. Reading I was in a hurry, she immediately offered to make things right and without going into detail, she and her manager did so very graciously going above and beyond to make sure I was delighted.
Mallory J.
Évaluation du lieu : 1 Portland, OR
Got 2 pizzas last night. We got a pepperoni on pan crust and it was just meh. Greasy and not really cooked all the way. I got a hand tossed with sausage and mushrooms. No joke I think someone put something rancid on it. It was completely inedible and had to toss the whole thing. The online ordering is super annoying because I added our apartment number and then when the order was submitted, it deleted the apt number so they had to call and confirm, which would have been fine if I didn’t have a sleeping baby in my arms. Never again. Ick!
Jon B.
Évaluation du lieu : 1 Lynnwood, WA
So sad that pizza delivery has stooped so low that it has come to this. This pizza Hut is the worst ever. I placed my order and it gave me a wait time of over 4 hours. I ordered extra sauce on my pizza and the dough is almost dry. The wings have absolutely no sauce on them as well. Not to mention they were probably cooked about 20 minutes to long and are rock hard. I paid for two extra marinara sauces to dip my stuffed crust in. Ya no sauce came. worst pizza Hut ever.
Hyemi K.
Évaluation du lieu : 1 Lynnwood, WA
Bad bad service ever! So I ordered a cheese stuffed supreme pizza for dinner. After 20 mins passed they left me a voice mail saying they can’t make it so call back to reorder. When I called they put me on hold for over 5 mins. I just ordered my pizza from another restaurant. Later, the pizza hut manager told me that he can’t find who left me a voice mail but the pizza is ready to delivery. He never said sorry. That’s it! I will never order any pizza here.