Party Fantasy

Just tried checking in. They are closed only no sign confirming. Doors were locked. It’s 1 pm on a Saturday. Here with another family who bought a groupon.
@Partyfantasy Are you closed or behind on paying your bills? Make a sign.

We were at party fantasy today and it was closed today! Like going out business closed. Today was the last day open!

Party fantasy is nasty and dirty, the employee are not any help. We waited 2hr to go on the go cart they only had 2 running at a time even though they had 10 on the floor. A waste of money and time.

Really dirty, when l came back l went drectly to shower to clean my kids. There were a lot of visible dust balls around …

So I am updating my review because I did finally hear from Party Fantasy. I am now cautiously optimistic. I spoke with Lolita on the phone to book my daughters birthday party (she really has her heart set on this place, so I’m glad they called me back). Lolita was very professional and was able to answer all of my questions and booked my party for me. I’ll update again after the party but based on what I heard on the phone, I’m sure the star rating will be going up.

I feel like I’m doing a public service by lambasting this place. This is the second time I’ve gone with my two kids, and ONLY because I stupidly bought a Groupon that made us go twice. Well, I didn’t HAVE to go again, but when the weather is bad, desperation sets in. If your kids are older than 5, they’ll be bored s-​less in minutes. If you’re planning on buying tokens to the arcade games, check the games first because at least half of them are routinely broken. The prizes you win by getting tickets from the few games that do work are pure garbage. I mean kids will take ANYTHING and mine (9 and 6) couldn’t find anything of value. And if you’re looking for staff to find your recovered tokens that you WILL lose in machines, good luck to you on that. Don’t say I didn’t warn you.

Had 2 groupon that had just expired, Party Fantasy honored them! My two 7 year olds had a blast! Go cartS and bounce houses were just what we needed on a rainy day.
One of our highlights was watching our kids dance on the stage.
GREAT PLACE!

Bought a groupon from them a few months ago. Had to use it this month before it expires. When you enter the building, you have to walk upstairs. The girl who was working there def showed she wasn’t thrilled to be there at all. For a «party» place, shouldn’t you be a bit more «happy» and have a smile on your face? We didn’t get that kind of greeting when we got upstairs. Didn’t feel welcomed at all.
Can’t review the play area or arcade because I did not go there. I was there for their go kart. If you’ve been to 6 flags, the raceway layout is kinda like that but a lot smaller. We were lucky because we were the only two there for go karting.
The go karts are for kids. If you are on the bigger side, you will not fit in the seats. We both felt it was a little snug.
Since we were the only two there, it was fun being able to race each other without other go karts around. I’m sure if there was more people on the racetrack, I probably wouldn’t of enjoyed it as much.
This place will def be more fun for kids. As for adults, not so much.

The arcade games was broken and no tickets were coming out. The place is good for kids 6 and under. My son who is 8 thought the place is only good for little children. However, he did enjoy the outdoor go-​karts.

Not a bad place to take the kids, confined areas so no true need to chase them around.
Foods not the best and could use a little improvement but the overall faculty Is quite nice, I would recommend this place as a last resort though. Just my opinion!

Good place to take the kids, they cheat on counting tickets, they do it by weight, instead of counting them. I had near 160 tickets, they counted 120.
Would be 5 stars, but i dint tolerate scams, 1 star.

My nephew had his 5^th birthday party here. It has a go cart track, arcade games (including a giant out-​of-​place Terminator Salvation game that scared the kids and made me laugh), bouncy houses, and more. They cater the food and it is surprisingly good. We had pizza, lasagna, sandwiches, fruit, vegetables, and more but I can’t remember what. Everything I had was good. Great place for families.

Well I went to the wheeling location and it was fucking amazing. I had a complete ball. It wasnt crowded and I got to do everything from rock climbing to go kart racing. Best experience I ever had!!! I am coming back from here on out. Kinda expensive for go karts but I thought it was worth it.

This is for the wheeling location… This family owned place is poor in service and I should never of had my child’s birthday party here… just terrible! They don’t have food it is ordered from an outside source and it is so expensive. Never again. And the daughter of the owner is a poor excuse for a manager with a horrible mouth and attitude! Waste of 400 dollars!

Since this place opened I was so curious about how it was, the concept was awesome and seemed like a cool place. I wish I could say good things but I’m not.
First off, we stood in front of the front counter for 10 minutes before someone came over. You can imagine with 4 kids with me how much torture it was for them to just sit there waiting.
There are about 5 bouncy attractions, go karts, rock climbing wall, and a small arcade. There is also a toddler area with costumes that are completely trashed — one even had a sucker stuck onto it from god knows when — wondering how often they clean these???
My 2 year old went into the toddler bounce area that has a sign that says 5 & under. A 12 year old boy went in doing flips and there was no employee around. I asked him to stop because my 2 year old was in there and he didn’t so I went to pull my two year old out and the ended up jumping on top of him. An employee came over and didn’t even ask the child to get out.
We also found a fun dip stick in another bounce house.
The employees seem to not care. I think they find young kids who they can pay minimum wage. It is very apparent that the employees don’t care about their jobs, don’t enjoy working with kids, and don’t really have the guts to enforce any «rules». I even saw two of the employees TEXTING! How unprofessional. I work in child care and to see people that BORED with their job is appalling. Especially because it SHOULD be such a fun place to work.
We went to grab lunch at their café and waited for an employee to get there for another 10 minutes.
I love the concept of this place and I really wish I liked it but I honestly think it needs better management and whoever is in charge of hiring should consider hiring people with interest in working with kids. Not just local high school seniors looking for an easy after school job.
I will not be back.

We are visiting family here in the area. I had some unexpected work that I needed to complete. Not wanting to disappoint my girls nor sit them in front of the tv; I found this location. It was a Tuesday so I wasn’t expecting it to be too busy. Much to my delight it was a perfect amount of kids there. There were enough kids to make it fun and exciting but there was never too long of a wait; for the wall climbing, go carts, video games, etc. The jumpies weren’t too crowded and the girls loved dancing in their socks on the disco stage they have.
After reading one of the reviews, I was concerned that there may not be enough staff in attendance. That was not the case — I saw 5 – 6 attendants on the floor at all times. They were so on top of things that when I looked up and saw one of my kids climbing something that was not allowed; they approached her and helped her down before I had a chance to move. That situation was held professionally by the staff and left my daughter knowing what she did was not allowed without embarrassing her.
They have a large eating area and a kid friendly menu. There are numerous comfy sofas. My kids were entertained for three hours and only surfaced to get snacks and drinks.
The kids left tired and I completed my work … Definitely deserves 5 stars.

Buyer beware! Had a birthday there this weekend. Faulty equipment flew out of a bouncy causing my cousin to go to the emergency room and have stitches. Thankfully it hit a 24 year old and not my 4 year old daughter! She would have never survived. Management never apologized or offered in any way to make up for this day. The father missed his own daughters birthday because he was in the emergency room with his family. I will never have a party there again.

I wish I could give them negative stars!!! This place is soooooo bad words can’t explain it!!! I don’t even know where to start! First of all my daughter went go karting and some man that was in a back of her smacked into her so hard her helmet flew off and none of the workers even told the man to get out. After that he smacked into her 2 more times!!! I told the manager and she said sorry but I didn’t get my money back nor did I get any free entrance for next time! Also the place is under staffed majorly!!! The kids run around, throw coats, shoes and toys anywhere they want. The age restriction is not enforced on the bounce houses and even though it says u can’t go unless ur 5 and under, a 15 year old kid would go in and jump! There is no staff supervision and parents can’t always follow the kids when the place is huge!!! Also they have a DJ stage that is not supervised and the kids go ALL ALONE and play with the music player switching songs and causing chaos! The place is not kid friendly at all!!! I am NEVER EVER COMING BACK AGAIN!!! Customer service as well as child supervision is just ridiculously BAD!!!

Absolutely horrible experience! My 5 year old daughter did the Velcro Wall. Her hair was in two neat braids, and got completely caught in the velcro suit so badly that she needed to be cut out of the suit with scissors. After 45 minutes of trying to get the velcro out, we finally left.
The people at Party Fantasy were not apologetic and did not go out of their way to help us. The manager stated that this type of thing had happened before, but «not this bad».
The result is that we spent several hours tonight getting the velcro removed from my daughter’s hair, and trying to get the matted hair remaining untangled. Her beautiful hair is now pretty messed up and she is devastated. We’ll see how much a hair stylist can help salvage the damage tomorrow.
If you are looking for a place that takes accountability, has staff that goes out of their way to fix problems, and provides a safe environment, avoid Party Fantasy.

Clean place with various activities for kids. Go kart is fun enough without being too challenging. Once the kids got the hang of it they had fun. Don’t know how crowded this place gets but on Sunday without any private parties was 25% full which is great! This is a good place for 1 — 2 hours
There are black faux coaches for parents and wifi (saw one woman sleeping on the coach not too much of a issue but she was bare feet!!! Would have liked to see some socks to go from low to medium ghetto) Easy place to keep an eye on your kids.