Shades

Shopping in the Plaza I stopped by to browse the selection on polarized dark shades. Immediately I was greeted by the happy to help person checking someone out and was told that she would be momentarily over to help me.
The happy staff member ended up being a most helpful & friendly owner! I told her that I was looking for the darkest polarized shades and my price range right away she went to work selecting at least 10 or more shades for me to try on. While trying on she allowed me to take a step outside of the store in the middle of a sunny late afternoon to test out the darkness. Smart as this really helped me, I dwindled down the selection by style, comfort & with each pair I stepped outside comparing the level of darkness.
The store is laid out nicely making it easy to browse the wide selection of sport to fashion styles of shades. Anyone could find a pair of shades here!
I don’t have a favorite brand, I own and have owned shades from Ray-​Bans to Coach and it was with ease to choose a pair that fit me perfectly! I purchased a pair of Smith shades & absolutely love them!

Recently got new shades here and the experience working with Tracy and her staff was excellent. I needed to have my original choice for frames changed and they took care of this professionally and quickly.
There’s a superb selection of brands and styles so finding frames that worked for me was easy.
Highly recommended, and will be back for any future eyewear needs.

What a great place! First, they have an excellent selection of sunglasses!
But my review is about customer service. I was visiting from NC and the arm of my Serengeti sunglasses came off. All the screws I had were to big. I brought them into Shades and Tracey (I’m pretty sure it was the owner) fixed them for me. No charge! No hesitation. Just good old fashioned customer service.
That’s the kind of folks I like to do business with. I encouraged my friends who do live there to support this local business.

Not much of a review guy but felt it necessary this time to write about the wonderful customer service I received at Shades in Narragansett, RI. By nature, I’m a really indecisive guy and always second guessing my purchases. Bought a pair of sunglasses while on a weekend getaway kind of on a whim and of course when I got home felt they didn’t fit correctly and probably would have never worn them again. I called the owner Tracey and after explaining the situation, no questions asked she had no issues with having me come back in to exchange them for something better I liked, even though I was well over the exchange policy period. She was thoughtful, patient and helpful with finding the right glasses for me and never once made me feel like a nuisance,(even though I was). It’s over a 2 hour drive and although there are plenty of other places much closer, I will never go anywhere else when purchasing QUALITY sunglasses for my family and I. I can’t recommend them enough, not to mention they have one of the best selection of SHADES in NE including my favorite brand of Serengetis which almost no one carriers any longer. It’s a great shop in a beautiful place well worth the drive to visit.

I have never written a review on Unilocal before but I’m so pleased with the variety of sunglasses at Shades and the expertise and personal service of its owner that I’ve been telling everyone to get their sunglasses there. Tracy was able to quickly figure out which shape and color works for me and make sure they fit correctly. I agree with the others who wrote that I can’t say enough about the selection and customer service. I feel like I had my own personal shopper!

I bought a pair if sunglasses there years ago and loved them. After my son snapped one of the legs off I took them back to the Narragansett store and they fixed them in no time. I am so happy to have my favorite shades back! I can’t say enough about their selection and their customer service.

Shades RI saved me from certain disaster. En route to the Dominican Republic, fully checked through at TF Green and without a pair of shades packed, I just about pounced on the woman elegantly perched across from Gate 9 with oodles of shades on oodles of shelves.
Ray-​Bans are my go-​to, and I was not disappointed. With nearly every shape, color and style to choose from, I was torn between two frames and this woman (who happens to be the owner and is as friendly, kind and helpful as it gets) have me 1) Her Honest Opinion and 2) plenty of space and time to make my own mind up. Zero pressure, zero BS. Ever since then, I’ve been a loyal customer.
I know it’s weird to say that about a shop in an airport, but I’m for real, people — if I’m in the mood for a new pair of shades I’ll just wait until I’m at the airport to get them. Either that, or make the trip down to Narragansett to their flagship store and make the purchase there.
In addition to my beloved Ray-​Bans, they carry brands like Persol, Burberry, Prada, Oakley, Smith, Arnette, etc — truly something for everyone and at every price point. The selection and salesmanship are probably the best I’ve seen in RI, maybe anywhere. So, the next time you’re off to some sunny vacationland and maybe want a new pair of sunnies, you know exactly where to go — and it wouldn’t be a tragedy if you just so happened leave your current pair at home :).