Lovesac

This place is pretty amazing… At first there is going to be some stick shock.
After you hear the story, quality and what they stand for my wife and I felt very comfortable making the purchase.
We purchased the supersac’s: we wanted to go big so this was they way to go for us, but we saw other’s purchase other sizes.
My recommendation is if you choose to come here go see Peter:
Peter is SUPER HELPFUL and spent hours working with us to make sure we knew what we are buying and were comfortable with the purchase.

Love love love «Lovesac». I drove all the way out to Natick a few months back just to get one if these cushy bags. My friend had one at her house and after I watched a 2 hour movie on one of these baby’s I knew I needed one.
I knew my dogs would take over this soft comfy seat but lucky it is easy to clean or I would be in big trouble. I enjoyed talking to the salesperson, he was helpful and his advice was well received.
I do recommend this product. It is a little expensive but considering the quality and comfort it seems to be worth the initial outlay of money.

I recently moved and wanted some new, attractive and fun furniture. After wondering where to go I found myself in the Natick Lovesac and I couldn’t be happier that I did. I ended up purchasing a 4 piece Sactional with brown microsuede coverings. I loved it so much after getting it set up I bought a Sac with the same covers. I love knowing that when I have guests over that no matter where they sit they are comfortable and Lovesac made it happen. I couldn’t be happier with all the help I recieved from Nikki and her crew at Natick. I’ll be shopping for more from Lovesac in the near future!

Alright so I moseyed into the Lovesac store at Natick because the furniture was so appealing and boom right from the beginning the Lovesac guru Sharon Zelman greets me with a smile, takes interest in what I’m looking for and starts to explain what Lovesac had to offer. Not being familiar with the product — I had no idea that Sharon was about to change my life. Sharon kept me entertained for about what seemed like 2 hours. We went through the endless possibilities of Sactional modular combinations, the different fabrics, accessories, warranty, etc.
I called my husband immediately, had all my friends over, pulled the lovesac videos up on the projector and let the magic unfold. Pure silence. The entire room was in awe. After weeks of going back and forth about what to purchase, what color, what type of fabric, obsessively surfing the lovesac site, Sharon gives me a quick call and friendly email to find out how I was doing. She answered some questions that I had and said she would check on me in a couple weeks to see how things were progressing. Like clockwork she called. Within a couple days, I made the decision and Sharon helped me finalize my purchase.
We went with the 6 series 8 bottoms, 10 sides, a pillow sac, 2 tray tables and 2 cup holders. I am really glad that we went with more than we originally were planning on purchasing. I really think I would have regretted getting less. After moving a friend this weekend with traditional couches — I have no doubt in my mind that we will be lovesac-​ers for life. That was painful. We got the evil eye at least twice during his moving ordeal (pulling a couch over a second floor patio) because of the «now don’t you wish you had purchased sactionals?» comments from my husband. LOL
Again, I cannot say enough nice things about Sharon. She presents exceptional service, she pays close attention to detail, she is very informative and she has great follow through. I’m not an easy person to, I’m a business consultant. Let me tell you this — my Lovesac experience was flawless and that was because of Sharon. She is a true asset to Lovesac and to the Natick store.
Thanks AGAIN Sharon!

I cannot say enough Kind words about the staff here. I just moved into the area and needed some furniture ASAP. The store was out of the cover material I wanted, but Sharon was able to get me everything I wanted weeks before I anticipated. I cannot recommend this place strongly enough for your furniture needs.

What a fun store!
I got a brushed «phur» blanket as a gift and love it. It’s incredibly soft and so cozy. Of course, now I am eyeing the new purple Moroccan themed blanket! I love the variety of fabrics offered for the sactionals. I am thinking about getting a sac or kid’s chair for my daughter’s nursery and a floor cushion for my living room. The hardest part is deciding! The Natick store is always set up so nicely — gives great ideas for how to update your living space. And of course the staff is super friendly and knowledgeable. Whenever I go to the Natick Mall, I go to LoveSac!

My fiancée and I had been mulling the purchase of a Sactional for a while… In all honesty, it was her idea, as I was incredibly skeptical about the whole «modular» deal and their BBB profile didn’t help, either.
We browsed online quite a bit comparing other options and called for a quote once, which was markedly higher than the online price, but finally decided to go to the store when they went on sale for Easter.
First, I’ll admit that the furniture is much sturdier than I’d expected from something so easy to reconfigure. Second, the salesperson, Sharon, was absolutely outstanding: She was extremely patient while going over and quoting the various options we were contemplating for well over an hour. We ended up buying our set on the spot, and with pricing better than the web site.
Kudos to this store and Sharon for making such a big purchase a delight.

The staff at this store, especially the Asst. Mgr. Ally, are so helpful without stressing out the customer and pushing their products. I love the way the pieces can be put together in so many different ways, and it is very comfortable to sit on, too! The store has recently been rearranged and looks twice as big. It is so much easier to walk around the place and try out all the furniture. Their accessories are also interesting and modern. They have a little bit of everything here, and it’s right in the mall — how convenient could that be?

This review is for the store only since we just placed our order with them last night. I found a deal online with no expiration date (maybe I’m blind, but I couldn’t locate one). I called the store yesterday to see if they had the same deal there since prices differ sometimes. The manager answered so she was able to tell me that they would honor the price, and emailed her asst. manager to let her know the situation since we would be in after the manager’s hours. How nice is that?! My husband and I went to the store later and ended up deciding on a smaller sactional along with a citysac. The asst. mgr took such good care of us, and helped us get a really good deal for what we wanted. She was very friendly, knowledgeable and patient. I really hate when people don’t give you space to take a step back to think about making large purchases, and LoveSac obviously understands that. We are so excited to get our purchases!

Sharon at Love Sac helped me find a great throw pillow! The Love Sac in the Natick Mall has great service with a wonderful selection. Good store!

We got cocoa brown sactionals and love sacs and we’ve been really happy with our purchase.
Putting them together out of the box takes some time but it is worth it.
Each piece came in its own box and was well packaged. The clips, feet and plates were packed inside the base.
We got the cocoa since it is the most durable and easy to clean. Each one can come off and go into the laundry for easy cleaning.
I’ve never been one to fall asleep or feel comfy on the couch but I’ve really enjoyed curling up for a movie with a blanket this past winter.
The cushions are comfy and soft while the sides are soft but firm enough to sit on.
It has been really strong. When we have friends over and I am otherwise occupied the kids climb up and walk along the sides and launch off into the love sac. Of course this against our general house rules but kids do kid stuff.
Each sactional comes a part and can be moved fairly easily (as I’ve watched Mr. G do this). We’ve have rearranged the living room a number of times depending on who is coming and why.
Generally we have all the pieces in a pit and take it apart for a longer couch when guests come.
We got the U drink holders for along the edges which have worked out great.
The base and cushions also make a twin so we’ve put sheets on it and have made up beds for visitors.
When my daughters friends stay over we take some of the cushions off and bring them upstairs to make a mattress in her room on the floor.
You can buy pieces at a time to add on so get what works and go from there.
I would highly recommend the sactionals for the versatility, comfort, and quality.

A very cool store. Modern home furniture. The store is set up great, you can test out the furniture. They have little magnetic blocks that you can play with and they let you «see» how the «sactionals» can be pieced together. The salesgirl, Ally, helped us out, and even demo-​ed how the sactional is such an easy set up, yet very sturdy. She jumped up on the side and its rock solid. Yet it comes apart with just one bolt, no tools required! Great for moving and rearranging your living room!
I’ve had friends with this furniture and they swear by it.
We ordered a sactional and a pillow sac with rocker. They are a bit pricey, but they had a leap year sale going on, so we saved a bit on the covers. Also, the pillow sac rocker was on sale with a packaged deal, so we saved a ton on that.
I don;t have the furniture in my home yet, but have used a little sac at another home, and I will tell you, it takes abuse well!
The store tho has great sales people and I would highly recommend!
3 years later update: our dog peed on the pillow sac so may times we had to trash it. I am still upset about it. We had it for 2 years before that and LOVED it. The sactional we love. We change out living room around maybe 3 – 4 times a year, just because we can. The covers have a little bit of wear and tear issues, nothing terrible– the seams have pulled apart in a few spots, but other r than that it looks brand nrw. It doesn’t have the distorted look when you always sit in the same spot dent ANYWHERE. Great quality in that aspect !

Have you ever had a problem of buying a couch and when the movers come to help move your new couch into the living room, you realize that it can’t even go through the front door and the only way it can fit is if you remove your whole window???
YOU WILL DEFINITELY not have this problem with THIS store.
The salesperson Eric is very friendly and helpful. He gave us a demo of how easy it is to detach and reattach as well as rearrange the furniture. The furniture comes in square/​rectangular pieces and there is an easy attachment style.
This store is fantastic! When you go in there, try the love seat and the lovesac. It is so comfortable as well as durable. Eric jumped up and down on the couch foundation to show how tough it was.
I can’t wait to have my own home so I can buy the furniture from here! I only took a star off because I actually didn’t buy anything from there, but I can’t wait too!