Starbucks

Only if I could put this in a negative stars this place is absolutely terrible every time I go there, they always screw up

Seriously, what restaurant remodels and leaves their drive through lane wide open with the display still on?!? I sat in a line of 4 cars for 20 minutes. Pretty shitty Starbucks.

Never really go inside to get my order, but the people who service the drive thru are a «cup of sunshine» ALWAYS!!! Very beautiful happy people! And yes my cups are usually less filled than what they should be & they’re probably giving me a cup of «septic well water» but they’re so darn cheery that IDC

I couldn’t tell you how many times I have been to this particular Starbucks location, but let’s just say it’s enough to get me to Gold and beyond. Every single time I have gone it was through the drive through, except for once. The drive through is fast in the morning and I’ve never had to wait so long that it’s felt unreasonable. I see a line that extends past the parking lot and I’ll still get in it, knowing that it will move fast. My order has always been accurate and the staff is friendly.
The one time I did go inside was with some co-​workers during the half price frapp special they had one week in the summer. The line was out the door, the drive through even longer. We were ordering quite a few so we felt like we couldn’t do that to the drive through workers. Again, it went very fast and we were out of there in a reasonable amount of time. They had one particular worker, I wish I knew her name, that was pumping out frappucinos like there was no tomorrow. She was so speedy and efficient. Anyway, I did not drink my beverage inside, so I can’t comment on the interior too much. I will say though just from glancing around, I still prefer Frankfort’s inside if I were to meet someone for drinks.

This is literally the worst Starbucks I’ve ever been to from sea to shining sea and out of all the countries I’ve ever been too. Bad service, always messing up drink orders. Come onnnn

Not a good Starbucks. Baristas were very rude, they gave me attitude because I paid with a $ 50. Not clean, looked like it doesn’t get swept and mopped regularly. They seemed very ill trained and not familiar with the registers. I would not recommend this Starbucks, there are ones that are a lot better.

What I really appreciate about this Starbucks is that they have a drive through. I know I sound lazy but there are times I just want to get a coffee and go on my way.
If I have my granddaughter in the car, I use this Starbucks. Worth going out of my way to avoid the whole in and out of the cat seat procedure.
Today I used it before I got on 80. I again went out of my way to have a nice hot coffee with me as I drove for about 40 minutes.
They have never gotten my order wrong. Thanks baristas!

Love the drinks, but this location’s interior is really gross. I showed up at 7 am and the tables were full of filth — crumbs and napkins stuck to the tables. It’s cold (November now) and SO LOUD. I have never been to a coffee shop so loud! I know it’s not a library, but the employees literally yell to each other and while I’m glad they’re having a nice time at work, can we calm down the uproarious laughing? I had to dig my earplugs out of my purse to get anything done. I won’t be back other than drive through. And now that I’ve seen the interior I don’t know how often I’ll do that!

The coffee is premade in the cups. The longer the pike sits the more bitter it is. My wife stopped at this one on the way home from Walmart. My coffee is ok. But it has a bitter after taste. If we are paying 2.00 for a coffee, it should be fresh.

I usually frequent either this Starbucks or the one on Wolf Rd. more than I do anywhere else… and I’ve never been disappointed with either one of them
The baristas are always friendly and polite… and never rude even during a rush.
The one’s I have told my name to tend to remember it, and from all the times I’ve been there to shove more stars on my Gold Card… I can’t recall them ever getting an order wrong
Of course, I’ve never ordered anything saying stuff like a mocha double decaf, no whip, double lid… or whatever lingo is used for coffee
My usual go-​to order is a «tall blonde» with a childish grin included
(I already have a short blond… who is more than enough for me)
…though there are times where I’ll ask for something like a salted caramel mocha with a squirt of almond syrup and 3 extra shots of espresso
I wanted to see if it tastes somewhat like a almond turtle
And sometimes I’ll even forget to call it a «venti»…and ask for a (gasp) large…
Of course they ask if I meant «venti»…but it’s not like they kick you out for not speaking Starbucksish
I will say the Frankfort location has a little more of an «independent coffee house» feel to it… if that’s even possible for a Starbucks… so if you like that kind of atmosphere… there you go
All of this said, I AM looking for a GREAT indy coffee house around this area that will stay open for more than a month…
But if you’re in the New Lenox area, and you’re looking for more than McCafe, then this Starbucks is pretty spot on…

Love this sbux! Probably the best in the area. Yes, you may have to wait longer at times but that is because this place is packed! They get my drinks right every time. Also, very clean. Also… Stickers? Seriously… Who cares!

Okay I’m not a huge fan of Starbucks to begin with. But my wife needed to stop somewhere for a coffee and this was the only place we could find. So she ordered her coffee/​expresso/​latte/​whatever and I ordered a smoothie.
For a smoothie I could choose from Strawberry, Orange Mango or Chocolate. I asked the young woman at the register if it is possible for me to mix the Orange Mango and the Chocolate together. She looked at me like I had grown a second head right in front of her eyes. So I asked why that was not possible to just mix together the two different kinds of smoothies into one brand new type of smoothie. She explained that there are lines on the cups and they would not be sure what portion amounts to mix together. It would throw everything off and it wouldn’t all fit in one cup. So I responded that I guess my request is not possible and I would just have the Orange Mango.
Then Maria and I waited. And we waited. And we waited some more. I will say to be fair the Starbucks was busy. Though they did have at least seven employees that I could see working. And we waited even more. And we continued to wait even more. One woman who ordered three or four different drinks after us even asked at one point if her drinks were ready and a young woman making drinks behind the counter barked at her that they were almost ready and that she was very busy making at least 20 other drinks at one time.
So as Maria and I continued to wait and the place emptied out the barking girl asked us what we were waiting for. I felt like saying, what the f*** do you think we are waiting for, but my pleasant and lovely wife explained the coffee and smoothie. So after about another few minutes (probably at least 15 minutes of waiting in total) we finally received our drinks. We did also receive an, «we’re sorry for the wait» from a different server behind the counter.
After all that my wife complained that Starbucks coffee is still way too strong and she really doesn’t care that much for their coffee anyway. So you may ask why did we stop at this Starbucks, because my wife needed her coffee. Will we go back to this Starbucks or any Starbucks for that matter again, GOD I hope not!