Ovando

My wife works in the catering business and at times the client had retained Ovando for the floral arrangements. She has always been extremely impressed with their creativity and design, quality of construction, and friendly demeanor. On Thursday she received an email announcing that Ovando has a limited edition Dia De Los Muertos terrarium available. Knowing I love live plants and flowers in the apartment, she sent it to me and I fell in love.
I quickly called and ordered the terrarium to be delivered the next day and it arrived last night. There is no need to rave over the terrarium because the photos I attach will be far more impactful than what I can describe. Needless to say it is awesome and the calavera is ridiculously cool. In honor of Dia De Los Muertos, may we all remember those who have gone before us.
Thank you Ovando. I am already looking forward to having this terrarium refreshed on a seasonal basis… next up Winter Wonderland!

2 stars for nice arrangements. 3 stars lost for horrible customer service and overpriced bouquets. you would guess paying so much would give you better customer service… guess again. after you give them your credit card payment, don’t expect to hear from them again.

I always dislike writing a bad review, but it is unfortunate when florists take advantage of customers by using less expensive flowers when more expensive ones were paid for.
For my birthday, my parents sent me a bouquet of flowers, which I took a picture of and emailed to them to say thank you. Immediately thereafter my mother called and asked whether there were any orchids in the bouquet because she didn’t see any in the photo.
The bouquet was put together beautifully, but it was 95% colored carnations– there were about 3 – 4 purple orchid flowers in the whole arrangement. My mother, who lives out of state, was upset because she paid $ 175 for a «bouquet of orchids» only to have a bunch of colored carnations delivered. Needless to say we won’t be using Ovando in the future.

Hands down, the best flower shop in NYC!
My husband surprised me and bought me the most beautiful Calla Lily flower arrangement I have ever seen. Now to be clear he buys me flowers quite often (don’t hate! haha!) these were so beautiful. Modern. Minimalistic. Perfect. Absolutely STUNNING!

Ovando put together a GORGEOUS arrangement for our wedding of ~300 guests in Tribeca. I will post photos. We worked with Lindsay and she was so understanding of our budget and creative. Even the male guests complimented us on the flowers. Ovando has a signature look, in my opinion. It’s very impactful without requiring a huge bloom of flowers. I love that they express the look of the flowers on its own beauty, not needing 20 different flowers to make an arrangement. Sorry if that sounded cheesy, but they truly do stunning work, as the photos show. And my bouquet was so pretty! Thank you, Lindsay and Ovando!

I worked with Monique from Ovando and she was so accommodating. I love her attitude. She was relaxed while getting things done at the same time. They were very accommodating with all my emails. Her responsiveness was the main reason I booked them.
Everyone loved the flowers and asked who my vendor was. I had hydrangeas, orchids, and garden roses. The flowers have stayed fresh since the wedding– 2 days later so far. Couldn’t have ask for a better florist !

Despite reading the string of negative reviews for the other location (
), I still decided to take a chance and order from Ovando for my girlfriend’s birthday. Shame on me.
1. I called to make sure the flowers would arrive before 6PM. The flowers arrived 5 minutes before 7PM. C’mon this was not a same day order and you had the ENTIRE DAY to deliver! This was enough to get me seething when we left to go out at 630PM and my girlfriend still didn’t receive the surprise I planned for her special day.
2. I typed my card text correctly on the website and even called in when it looked messed up in the confirmation email. I was assured by someone that it would be fixed. Once again, come on, is anyone even paying attention to these?! I appreciate the handwritten touch, but some excerpts: «Happy birth» (I had explicitly told them birthday!) and «Let’s make other.» Full stop. Period. (It was supposed to be a complete sentence.)
In sum, I’m disappointed by the poor customer service and sloppiness. Shame on me for taking the risk, this is the first and last time I’ll be using Ovando.

Ovando is the best florist in the states, hands down.
Every time I send flowers from Ovando, the recipient is absolutely floored by the beautiful, creative arrangements as well as the stunning delivery presentation, and hooked for life. If you are looking to impress a wife/​girlfriend, client or important person, Ovando will surely do the trick.
Even myself, a customer of over six years, am consistently impressed by the beauty of the arrangements which I receive and send. Not to mention that, in all this time, there was only one, small «snafu» for which the company literally bent over backwards and went above and beyond my wildest expectations in rectifying the situation. This type of customer appreciation is rare these days and only increased my estimation of Ovando.