Snax Spot

The meat quality was very good but there were a number of issues that certainly call the numerous five star ratings into question. I stodd on line behind two people for five minutes while the register operator (and I believe the owner based on him discussing the credit card Amex“I haven’t gotten approved by Amex yet.”) stood transfixed until some burgers appeared at the window for customers on the floor. He did not take my order for five minutes at which time he delivered burgers to the four top on floor (6 – 7 minutes after burgers so they had no drink). My burger was slightly above average with the snax spot people having a meaningful lack of understanding about putting caramelized onions and cheese on a burger, and watching a warming dome put over a burger to heat cheese and onions is imperative to a good burger. After the madness of this mediocre burger experience the angry chef asked how the burger was and when I answered him began yelling at me. This place will be out of business in a year.

I had a great lunch there today with my boyfriend! He got poutine and a cheeseburger and I had a salad. All-​around delicious, fresh meal and great service. Very friendly owner as well– will be back to see Neil and the rest of the employees ASAP for another great lunch. Five stars!

Hand cut fries and very tasty burgers. Don’t let the small size fool you a great place to eat. Very friendly service.

Great little place, with fast excellent service. The burgers were juicy and perfectly cooked and the fries were perfectly done!

Hands down. This is the best burger that I’ve ever had! I got the «fashion avenue» with additional Jalapeños and fries on the sides! Bun was perfect. The patty was perfectly cooked and the toppings were awesome. Same as the cheese. Everything just matched brilliantly together!
I will def be back here again!

Really awesome burgers. I had the Port Authority burger. Very Juicy and cooked to perfection. I wasn’t able to finish it honestly since it was enormous!
Their fries seem home made but could be a little more crispy. In total it’s great value. I would choose them over tge chains near by.

I’ve been walking by this place for months ever since it opened and have been wanting to try it.
It looks a bit plain and not your typical burger spot, but they serve a mean burger.
We ordered the burger authority and also a spicy chicken sandwich.
The burger was huge, juicy and delicious. The bun was also very soft and tasty. I’d say that the burger is better than shake shack and even a better value since it’s so big. I think that the burger is on par with one of my favs in the east village Paul’s da burger joint. For around $ 11 you get a burger with garlic fries. The fries are hand cut and fat. Legit.
Some nights I walk by here and see how it’s totally empty, but they really should be busier given how good the burger is.
The spicy chicken sandwich was okay. I say just go for the burgers if you come here.

This place is totally worth it… Get the Times Square special with onion rings!!! So good

Great burger spot on 9^th Ave, very unassuming but most importantly the food was delicious and to make things better their prices make it seem like a deal. You can get a very filling lunch for less than $ 10! I hope this place stays open for a long time!

I got the chicken fingers and a vanilla milkshake. The chicken fingers were a great value: $ 5 for 5 of them. They were some of the most juicy chicken fingers I’ve ever had. They looked hand breaded and didn’t have a heavy fried taste which I liked.

The New York Times burger was amazing. The fries were amazing. The staff was awesome. Will totally come back next time I’m in NY

My burger was delish and juicy. French fries were fresh made. Staff was super nice. Love this place. Will be back

Awesome burger. Nestled between two other establishment but the food stands out. Try the garlic fries and the sauces. Very satisfied with the taste and perfection of customer service.

OMG, best!!! First, let me preface this review by saying my food took a long time to be delivered. Yet note the 5 stars. Five!!! The gentleman who delivered it apologized for it’s lateness before I said anything. I gave him zero sign I was hangry because I’m sure it wasn’t his fault. I appreciated his apology. It wasn’t insanely late. The hot was still hot and the cold was still cold. Based on the review to come, I bet this place was busy.
Ok, that out of the way… This veggie burger was the BEST I’ve had in years!!! Well worth the wait. Fresh veggies, perfectly seasoned, cooked just right. Bun was excellent & toppings were fresh, too. Fries were yummy! (I often don’t eat accompanying fries because most places just don’t know how to make good fries.) Shake is thick and delicious. Cake looks so good, but I’m too full from the veggie burger I wasn’t able to finish because the portion size was generous. I only took a sip of the shake to taste it because 5 of the fries & ½ a burger were enough. I look forward to finishing it later.
I mean, seriously, eat here. EAT HERE! Order from them. Do it! If this is their standard quality, you will not be disappointed!

Agree with 5 star reviews. I live 2 blocks from this place, and passed it numerous times before going in. Shame on me! Oy, what I was missing! Everything, and I mean Everything here is SO delish, and carefully cooked. As stated by others, the Burgers are OUT of THIS world. Puts Shake Shack to shame. The chicken w/​pesto is a fave, also. Do yourself a favor, and talk to the owner/​chef, when you are there, if he s there. He s an adorable, passionate cook and food lover. The only minus on this joint is that it s so ordinary/​non descipt looking from the street. Don t let that stop you. The inside needs different tables, décor, diff plates, etc, too… but, hey, when the food is THIS good, who the eff cares. Thank me later!

Passed by this little shop when leaving the Port Authority building last night. Immediately, the sign caught my eye: Charcoal hamburgers.
i grew up on burgers and backyard cookouts and love the taste of charcoal and probably have lighter fluid in my lungs (yea … I know what you’re thinking). But try to find a restaurant in NYC that caters to us old fashioned, carcinogenic, briquette grill flavored food and that outdoors taste that makes picnics … PICNICs. As a society, we’ve gotten lazy with these propane grills that add nothing to the taste … yeech ! Matter of fact, You might as well cook on your stove in the convenience of your home if you’re going that route.
So I dropped in today. Right when they opened the doors at 11 AM. Like a salivating, Pavlovian canine. I ordered a burger, not one of their special, fancy smancey ones that charcoal deprived milleniums who think more on the burger is better. I want that sizzling, charcoal taste on my tongue … my only concession, smother it in charcoal fried onions with a pinch of ketchup.
The owner and I spoke a bit, pretty congenial guy. He said, he opened the place just 2 months ago but has been in the restaurant biz his entire life. Most of his business is deliveries to the local biz.
The FOOD… because that’s why you’re reading this. You want to know about THE FOOD.
The burger was cooked perfect. Grilled, charcoal taste, for a few seconds I was transported back to childhood. The bun, was something out of this world. Had a shiny gloss to it and the perfect complement to the burger. Onions cooked exquisitely. I had found Carnivore heaven. Oh, and the chocolate shake, was so good. It’d make Ronald MacDonald break into tears.
Now there are a lot of other items on the menu I want to come back for… Like the sweet potato fries in cajun dust. or the bavarian fries … all tempting… but I didn’t want to bloat myself before I got back to work.
So, if you’re of that generation who has coal flavored cooking running through their veins. This just might be your new, fast food burger stop … Could be … It’s 3 hours later and I’m actually thinking of going back there for dinner.

This is delicious!!! We were starving and we tried the snax fires and I had the snax smoke house! Amazing! I would defiantly recommend this!

My favorite new place in Hells Kitchen, and there is much more to review than the excellent burgers, including the Lincoln Tunnel and New York Times burgers. Shout out loud! The delicious French fries are made from fresh potatoes — not frozen! There is a choice of wonderful dipping sauces for the fries, including tangy garlic mayo. Plenty of excellent veggie choices including eggplant on freshly-​baked roll. Moreover, the owner and staff are friendly and welcoming which completes the great experience of the Snax Spot.

I love burgers, so when I saw this place just opened near my job I grabbed the menu for future reference. Well today was the future! I called in for pickup, I ordered the Burger Authority. This burger has caramelized onions, sautéed mushrooms, pepper jack cheese, lettuce and tomato with Chipotle mayo! I also ordered garlic fries. When I got there (in about 15 mins) my order was waiting. Got back to work and was pleased with how everything looked, took a bite of the fries Omg they were soooo good! Hand cut and delicious! Then the burger… oh this burger gave me life! Might be one of the Best I’ve had! The brioche bun was perfect. it was cooked really good. although I asked for well done it had a little pink. Which I prefer over burnt! I’m so full, I couldn’t even finish the fries :(I will definitely be a repeat customer!

Ordered on Seamless. Vanilla milkshake was just milk in a cup. Ridiculous! Fried chicken sandwich is not buttermilk fried chicken. It’s just a chicken cutlet.