Millenium Nails

I’ve had pretty bad experiences at nail salons but this one definitely takes the cake, terrible customer service, and overcharge for the quality you leave with. I have never left a bad review on a salon but something needs to be said about this place

AWFUL job. They were Rude and unprofessional. Isn’t at all what I asked for. I called ahead of time and they told me one price and when I was about to pay out it was more than what I was told over the phone. I was here on a layover and thought I’d pamper myself and I will never do that here again.

This place is terrible. I live next door to the mall, and because I’m a lazy person, I’ve gotten my nails done here several times. Every time, my nails have looked awful, and I’ve gone elsewhere for awhile, but then I forget how bad the place is and go back, only to regret it again. Now I have finally learned my lesson and will never go back.
I get acrylic nails with shellac. They make nails way too thick and very misshapen, and they don’t paint them well. On two occasions the technician grinded all the way through my real nail until it bled and really hurt. Both times that happened I had the technician all the way to the left in the front row, so at least don’t go to him if you do go to this place. He also does the worst job all around.
The reason I’m giving this place two stars instead of one is because there are two techs who do okay jobs (not great jobs, but they’ll do): the guy second to the left in the front (next to the terrible guy), and the woman second to the left in the back row. I don’t know their names, but the techs have all been in the same spots for at least the past two years.
Seriously, location is the only thing keeping this place in business. Don’t waste your money.

No way! I am trying to figure out how I got a full set, shellac polish & round nails for 55 $ ??? Nails were uneven and bumpy. I have yet to find my go to place for a nice affordable mani in Norfolk.
Oh and someone please tell this place they need to wash and repaint their wood work and walls ASAP.

I had a great experience here! I got a gel manicure and pedicure. Gel manicure was $ 40 for French and pedicure was $ 28.
Staff was very friendly and talked with you during service. They all spoke great English!
My nails looked great! They use OPI colors.
They take walk ins, no appointment needed.

AVOID AT ALL COSTS!!! First it was $ 90 for a gel mani pedi. Crazy. But then I tipped my technician 25% on that. My credit card company just called and despite me signing the bill with a 25% tip they ran my card for $ 200 for a mani pedi. They are thieves!!! After I was overly nice!!! I’m reporting them to the Norfolk better business bureau

I had a very positive experience here. I came in first thing on a Saturday and they were able to accommodate me almost immediately. My technician, Nhi was efficient, thorough, and polite. I’m a runner who rarely goes for pedicures, but she gave my poor feet detailed attention.
The only thing I would have preferred is the option to get a spa pedicure vs a regular pedicure. I didn’t know I had that option, and I would’ve liked the extra attention. In all, I’d recommend Millennium for a centrally located, affordable option.

The nail technicians are horrible and continuously gets frustrated when you ask them to fix your nails bc there is bubbles, or there’s too much nail polish that causes them to drip. I didn’t have a good experience the first time but I gave them the benefit of the doubt. I will not give them anymore of my business !!

I’ve gone everywhere in Norfolk for a good, affordable shellac manicure. Serenity Spa has messed up so many times (I need to update my review!). So I tried out Millenium. Two weeks later my shellac manicure is still looking fresh, no chips at all. And I was rough on my hands for the past few weeks. They were fast and efficient. I don’t need to lounge about a salon all day, I have things to do. I will definitely go back. My friend had her nails done and they still look awesome too. Three cheers for Millenium!

I am new to norfolk and decide to come here to get my eyebrows waxed and after having amazing shaped Brows for years. She completely ruined them and waxed all my shape i worked so hard for. She waxed all the top of brows and they were so UN even I wanted to cry … Never going back. When I walked in and there was NO customers in salon I shoulda known.

My friend and I went for pedicures. The only reason why they have a star is because the lady I had was awesome. But don’t get the guy with the gel hair and gold chain. He messed up my friends pedi bad. He kept pressuring her to get shellac and a manicure but we didn’t want to spend the extra money. He kept saying you can afford it and he purposely botched her pedi because she didn’t want to spend extra. The whole time my lady was glaring at him tossing him dirty looks. They offered to fix it but we were both so uncomfortable there we wanted to leave. Definitely won’t be returning!

Ly is great she spent alot of time with me. I had a shellac mani. Perfect. Then a regular pedicure. Finished of with brow waxing. Great experience Ask for Ly!!!

I came in today for a quick manicure while on a business trip. I had zero expectations, I was just happy to find any salon to help my nail situation.
The gentleman who did my nails was the highlight of my day. He was definitely a people person and his conversation and fantastic attitude absolutely made my day.
I was promptly helped as I stood at the front podium. Nails were soaked, cleaned, hand massaged, cuticles cut (Not one nick! Perfect!), nails shaped, base coat, 2 coats of polish, and a final top coat… Also, there was a separate area to dry my nails. Lastly, he offered a bottle of water. Definitely received 5-​star service.
Loved the service I recieved. Glad my technician was non-​aggressive and had such a great attitude. However, everyone at the salon seemed to be nice and all patrons seemed to be enjoying themselves.
The only reason I am not giving a 5-​star review is because the salon itself could be updated and/​or improved.
Bottom line: great place for an inexpensive manicure and a smile (ask for the guy with tattoos… I have a feeling he was the only one there with tattoos)

I had the worst eyebrow wax ever there. She nearly tore my skin off with the wax. When she was finished one eyebrow looked like Captain Hook and the other one looked like a caterpillar. The technician knew she was wrong for sending me out looking like that. I had to fix it myself after running into Forever 21 to buy tweezers. I will never go there again.

Second floor location … Simply don’t got there. First time I went there the lady started working on my nails and than said that she is also working on another lady. When I protests and I said that it is unprofessional and that i don’t have all day… all the employees gave this mean looks so I gave in to that… ended up staying at the salon one hours over. Another time, after three months and out of desperation because the polish split, I went there for pedicure. The guy told me to wait in the back room while my feet are soaked in lavender water. I waited over thirty minutes sitting by myself in the back room… I called him so many times for him to tell me that he is working in another lady while I am waiting and that he hopes that I don’t mind the wait. I simply got up and left the spa. Very unprofessional. And from what I hear, most of the nail tech don’t know what they doing,

I’ve been going to Millenium for 2 years and i refuse to go anywhere else!
Let me start by saying I have absolutely perfect natural nails (hard, strong, fast growing and healthy) I only get shellac polish applied.
Mark is my favorite tech but all the ladies there are perfectly capable of doing a fantastic job. They ask what you’d like before starting, inspect your nails and then proceed. My polish lasts forever and I’ve never had it peel or chip off and anyone that knows me knows that I’m unusually rough with my hands. They also don’t grind the shellac off my natural nails (common mistake made by techs at other salons I’ve been to). I can’t attain to their waxing or lashes as I’ve never had those procedures done.
Don’t believe the ignorant posts, everyone there speaks English!

The worst nail shop I have ever been to my entire life! The nail tech wasn’t skilled at all. He was bragging about how nice he would make my nails. The fool cut my cuticle to much would made 2 of my fingers bleed and hurt a third finger. He was unable to perform any of the nail art which I asked him to do and he said that it could be done. I gave him a design idea which didn’t require a great amount of skill and he acted as if he did not want to perform it. I was pissed so I wanted to speak to a manager but one was not available. I ended up paying $ 35 for garbage. I will NEVER go there again!

I’m sure they are good at other things, but they are horrible at shellac. Went to have my color removed and changed, and they didn’t even get all the original color or shellac gel off. I thought they knew what they were doing, so I just waited and let her do her thing. But when she went to start painting my nails after the manicure, I stopped her and asked how she planned to do that with the old coat still on. She was confused and said I was wrong. So I paid for the basic manicure and left. Not going back ever.

SO AWFUL. I went in for a gel fill on my lunch break and they tore threw my skin within 2 minutes. I have been getting my nails done for years and never had anything like this happened to me before. I was bleeding all over their sink and they did not care at all. I took a disgusting photo that I am posting.

A few hours prior to attending a wedding I popped into get my nails nice and pretty. I wanted a french manicure. They offered to do an acrylic gel french manicure over my natural nails. The job was Initially beautiful but quickly turned into a BAD idea. The nail job began cracking within a few hours! The stuff wouldn’t come off with regular acetone nail polish remover; I was picking and prying off the chipping acrylic gel for weeks. How ugly! Most of the workers did not speak English. The one that did didn’t communicate with me very well. Two nice things: one is that my nail lady recommended and did a great job with an eyebrow cleanup and two is that they charged me only $ 35 instead of $ 40. However, the discount is negated by the quickly chipping gel job. Bottom line: don’t ever let them apply «gel» over your natural nails unless you have nails as ridgid as steel.