Hawthorn Suites By Wyndham Chelmsford/Lowell

Avoid this place — unless you are desperate.
On the positive side the room was clean. There were no bugs & it did not smell. If you’re expecting a Hampton Inn type of experience you’re in for a rude awaking.
Now for the the constructive criticism.
This is a no-​smoking hotel in theory. The third floor hallway reeks of lots of smoke. The stairwell reeks of smoke.
The room is from the 90’s. They have strapped down a low-​defination tube TV with DVD player (do you really think I am going to steal this thing of no value which weighs 100 lbs.)? The hairdryer does not work. The bathtub stopper does not work. The breakfast buffet is crap. Frozen berries, stale Cheerios, the milk, yogurt, eggs were NOT on ice (not sure how many hours it was just sitting there).

Pretty cool setup, on the border of New Hampshire and the forgotten world. The room was cool though, plenty of space. If you don’t mind the drive, it could be better.

Minus the non functioning air conditioner, the inside of my room was nice and spacious. The bed and pillows were also very comfortable. But step out of the room… beware.
First up, if you are staying on the ground floor, check your windows before settling in. Many of them have softball sized holes.
Having stayed here over a weekend, I was privy to the very high amount of working girl and john traffic that moves through this hotel. I assume this was connected to the profanity laced screaming contests that took place in the parking lot about every hour. I am unaware what the grand prize was for being the winner of said screaming contest, just in case you choose to stay here and would like to join in.
There are several families with small children that appear to live here as well. Apparently, the favorite game of the children is one I can only assume is called «find the hardest object you can and smash it repeatedly against the metal cargo containers in the parking lot.» If you are interested, these games tended to run from approximately 8:30 pm to 11:30 pm.
And one last piece of advice: Park your car in the well-​lit from portion of the hotel. We made the mistake of parking closer to our room at the back of the hotel and were greeted in the morning with a pile of human defecation (literal) directly by our driver’s side door. But at least they had the courtesy to wipe. How do I know? Because they left their toilet paper or Kleenex there as well.

I don’t have to go into much detail about the amenities or condition of the property since a quick Google search will net enough reviews to give you a good idea as to what you’re in for. This review is due to my experience after I left. I checked in late Tuesday night on June 2^nd, stayed the night and checked out around 11:30AM the next morning. Around 5:30PM (I hadn’t even taken my suitcases out of my car yet) I realized I left my new sportcoat I had just bought the week before on the bathroom door, so I immediately called the hotel. I explained the situation and after I was put on hold for a brief time the woman returned to say there was nothing left in the room. After hanging up I called right back and had them go physically check them room. again they returned to say nothing was left there. I am blown away by the fact that over the course of 5 hours my jacket gets stolen and there wasn’t so much as an offer to take my information down in case it showed up for some reason or to even look into the situation further. You get what you pay for.

I had stayed here before and would have given it a 3… maybe 4 stars at that time. Now I am stretching it for 1-​star. When I opened the dishwasher looking for a glass, everything in the dishwasher was dirty and moldy. The only working ice machine is on the 3^rd floor. And, they must have some in-​house staff living in the hotel as the kids run the halls as though they are at home.

En road-​trip entre Philadelphie et Boston, nous avons choisi rapidement cet hôtel (via
) en n’espérant pas de miracles vu les différents autres hôtels avoisinants et le prix relativement bas proposé. Après tout, il né s’agissait que d’une nuit… A l’arrivée, la réservation a été passée sans problèmes, le check-​in très rapide. Les alentours sont très propres et rassurants (pas de vieilles bâtisses délabrées, de personnes douteuses … uniquement des centres de recherché/​médicaux). La chambre (ou plutôt la suite/​appartement) a été une énorme surprise ! Nous né nous attendions en effet pas à pénétrer dans une chambre de cette surface (vu le prix payé… 100 $ + taxes). Elle était très spacieuse et complète: petite cuisine avec frigo, canapé avec TV, petit bureau, chambre dans une seconde pièce comprenant également une TV, salle de bain avec baignoire, grande surface de lavabo et divers placards. Dommage qu’il eusse fallu repartir dès le lendemain, nous y aurions bien séjourné plus longtemps :).

My family and I stay at this hotel every year since 2002. Since that time this hotel has been pretty nice appearance wise but the staff was never too friendly. The first 5 years of coming here the hotel seemed about the same in service and in appearance as well as how the rooms were kept.
1. First and foremost it is very difficult to find this establishment if you are a first timer. This place is hidden behind business buildings. You have to drive through the business park then up a driveway then you will see it. The first year I came nothing was marked but I guess they received complaints so now there is one.
I made a reservation two weeks prior. The person on the phone took my card number down which holds the reservation. When I arrived there was no reservation here for me at all. The staff wasn’t very apologetic about it. I was able to still get a room but either way how is my reservation not in the system of she took my card number down along with my name? It worries me that I gave my card number but didn’t get a reservation saved.
Lately, this year August 2014 the hotel looks like it is meeting it’s true age. Seams on the seals are cracking, drawers to the bathroom are loose. Dishwashers are broken or look disgusting with soap from the last stay in them. There is no menu/​binder to tell you about the area (for those who are new to this area) and upon scanning my room for our first night stay I was unsatisfied. I found a few dirty utensils in the sink and a few used towels in the closet. Also, what was left of toilet paper was a joke and they didn’t bother to leave an extra roll. I didn’t call to the front desk, I just left the used towel there in the closet as well as the utensils. At least we still had new towels for ourselves.
The smell of our room reeked of a smokers room, which our room was non-​smoking. Carpet is definitely old and at some areas ripping at the seem.
Pull out couch bed was gross. It looked like they haven’t washed those sheets in years.
House keeping was rude when I asked them the next morning in the hall for one roll. They threw/​flicked it at me rather than handing it to me.
Breakfast was alright. I can see that they are using foam plates and plastic utensils now, where as before they were ceramic and metal utensils. Breakfast food was served at random upon whatever the cook in the kitchen decides to cook. The first 20 mins there was bacon, then after it was gone there was sausage patties but no bacon. Everything was a mixed bag. TVs are still the box ones from back in the 90s which isn’t a big deal, Quite small.
It’s a nice stay for one or two nights but for the price, I wouldn’t say so. $ 129 a night when we stayed and it’s probably only because it’s a suite with a kitchen. It should be a little less for it’s appearance, cleanliness and how they treat you.
I will only give them credit for free wifi and the convenience of a kitchen (no oven, two burner stove only) for my family.
One more note: The fridge does make some noises throughout the night as well as some other odd noises.

Quick review: For the price, I expected better. Room was just under $ 100/​night, but felt like an $ 60-​$ 70/​night hotel.
Pros: Entrance a little complicated to get to, but it was close to the event we were in town for, had a Wal-​Mart and grocery store nearby in case anything was forgotten, close to Rt 3 so easy access to get up to NH or down to Boston. Free breakfast was available each morning. Eggs, sausage or bacon depending on the day, egg sandwiches on some days, hash browns or home fries, fruit cup (canned, not fresh), cereal, corn muffins, donuts, bread for toasting. Fresh fruit was apples for the weekend I was there. No oranges or bananas. My small room did have a small refrigerator, microwave, toaster, and kitchen sink. Some rooms have small stoves and a regular size refrigerator.
Cons: Looks like a small indoor pool is either in the works or being repaired, but wasn’t available while I was there. Exercise room looked okay, but did not try the equipment — a sign hanging on the door said room closed due to a leak. Front desk didn’t seem to care about late night noises and on a Saturday night, even directed people to a «party in room 227». Ice is only available a small bag at a time through the front desk — no ice machine. Refrigerator is passable at best. Another friend staying in the same hotel had to use their freezer for everything since the refrigerator wouldn’t keep anything cold. Carpet is old and dated, patched in many places. I had a non-​smoking room but my bedding had cigarette burns on it. Overheard two people at the front desk talking about how the police «only visited twice tonight».

Absolutely awful. My expectations were meager for this place. Simply put, I just wanted a clean room and a functional workout center (one working piece of equipment would have sufficed). Instead, I had a room with worn-​out sheets and a filthy floor Never again.

Only come to this place if you want a filthy, unresponsive place to stay!
The management has a policy that they only change linens and won’t always clean the rooms. The ambience is depressing and floors are dirty as well.
I have never stayed at a worse hotel and I advise you stay away from this place at all costs!

AVOID this place!
While at dinner on the third evening, I discovered I had left my key card in the room. When I came back to the hotel, I pulled up to the front door, walked in and told the desk clerk I had left my key card in the room. She asked what room number, programmed a card and handed it to me. (The desk clerk had not seen me, since I was entering and exiting through a remote entrance) I asked her why she didn’t ask for identification and she replied «you knew your room number.» I explained that with her logic, anyone could walk in and get a key for any room by giving any room number. She seemed truly puzzled.
Since my room was at the far end of the building, I entered and exited through the door near stairwell 3. The key card reader required five to ten swipes before it would open. I informed a desk clerk of this problem on my second night there. By the third night, the reader stopped working altogether, even with the new key. It was repaired by the fourth evening of my stay.
Before showering each morning, I had to run the hot water for at least five minutes before it warmed up.
At about 10:00 on night three, my room seemed to be getting warmer. I checked the thermometer on my travel alarm clock and it read over 80 degrees. I checked the AC setting and turned it all the way down to the lowest setting. No luck, the air coming out of the vent was the same temp as the room. I called the front desk and told her the AC was not working, she offered a fan. I told her I didn’t need a fan, I needed a room with a working AC. She informed me the hotel was full and they had no rooms available. Having spent the entire evening in my room and hearing nobody walk down the hall or any doors closing, this seemed doubtful. Luckily, it was a cool night so I was able to sleep with a window open, which managed to get the temp down to 76 degrees. The next morning I went down and spoke with the front desk supervisor, who informed me that the AC was out in the entire building. The AC was working when I got back to my room later that evening.

I have been staying here from a long time. The staff are great, the free breakfast is alright, since I am a health freak cereal works for me, the price is reasonable. I recommend this place. Their gym is ok it has the basic machines for my workout.
My only hang up with this place is that, there are these Asian/​Chinese tour groups consisting of two tour buses, and they are all kids of ages 12 – 18 I think, with no responsible adult as far as I can tell, even the front desk is not clear who is responsible, as they are booked from corporate. However they seem to be on vacation and they are noisy all through the night and wee hours of the morning, slamming doors, chattering in the hallways, they do clog up the Internet/​wiFi and the breakfast buffet next morning.

A decent place to stay for about a hundred bucks in suburban Boston.
Stayed one night in October 2011. You can see the hotel plainly from the main road but you can’t get there from here, you have to drive way back into an office park, up a road and finally across a turnaround to find their driveway, but don’t worry, it’s well marked.
By accident we arrived while they were serving their Wednesday «deluxe dinner.» Well, it was chicken pot pie, biscuits, and some steamed veggies. It definitely didn’t appeal to me. Might fill you up but let’s be honest, «deluxe» is not the right word for it!
My room was large with a kitchenette (and a fridge that made some noise), a couch, coffee table, and two shallow high tables. However, no real desk, no real desk chair, and a good old fashioned tube TV. The bed had the usual ridiculous number of pillows with different descriptions stitched on the pillow cases but frankly I couldn’t tell them apart. Bed was comfortable, no complaints.
WiFi worked very well in my room and happily there was no charge.
Breakfast was a mixed bag. On the plus side they had strong coffee, fruit juices, eggs, cereals, yogurt and interesting curry-​spiced potato puffs and vegetable fritters. On the minus side the waffle batter was spoiled, there were no bananas or oranges, and everything was on styrofoam plates
Instead of dumping a USA-​today by every door you can pick one up from the front desk, or even better the WSJ.

I have been staying here for 2 weeks. Generally speaking, it’s a nice suite type of hotel. There are a few good points about this hotel. 1). Free Internet. These days even most hotels offer in room Internet, but most of them are not free! 2). Free breakfast (buffet). Very nice! It’s American type of breakfast buffet, and it’s almost the same everyday. 3). Sure it offers kitchen, fridge, and stove. 4). it has living room and bed room separated. I really like this idea! This is so different than a typical hotel!
Overall, I have had very good experience with them. The only thing is that you may find it’s hard to get to it the first time.