Subway

I used to frequently visit this subway when I worked in novi. All of the staff was very friendly and often remembered my order. It is smaller than other subways I have been in but you receive wonderful service from the staff at this location.

this Subway is tucked in at West Oaks Mall in Novi, MI. Its in the same row as Novi Siam Spicy, Radio Shack, Kerby’s, etc.
I’ve never been this location till today ³⁄₃₁ and based upon the Service experience I never have to return.
It was Late Lunch and it was not busy. I went in to get some cheap eats for lunch. Subway has had this $ 5 Foot-​long special for what seems like ages now. I looked up at the menu and decided on the Oven Roasted Chicken foot-​long sub. There were 4 clerks there, one was some old white guy singing some 80’s music and the dude wasn’t very good at it, then 2 young gals, and then an older gal washing something off to the side.
1^st minor annoyance was they did not offer spinach. Every other Subway on this planet that I’ve visited at least in the last 5yrs has had Spinach and most are happy to put it on your sub.
2^nd minor annoyance was they asked me twice if I wanted my sub Toasted. I sad no and again no. when the young girlie asked me again, rolled my eyes and shook my head and said No Thank You.
3^rd minor annoyance, the old guy who can’t sing, kept singing that God awful 80’s tune the entire time staring at the Young 20 something coworker of his who was making my sandwich. the Old guy did not do any work the entire 10minutes I was there.
4^th minor annoyance. The alleged Oven Roasted Chicken is actually an Oblong blob of White Chicken looking substance — that had been chopped and formed and pressed into something that resembles Roast Chicken. It is Cold, Gelatinous, and definitely has not been Oven Roasted in any Oven at least in the last few months. When I pointed out to the young girl that the Chicken looked weird, She retorted, If you had gotten the sub Toasted it would look & taste just fine.
5^th minor annoyance, I wanted some grated Parmesan on my sandwich and they had it sitting in a tray loose, the girl picked up a pinch and sprinkled it on my sub as if Parmesan was Gold and to valuable to put on my sandwich. Every other Subway I’ve been too the Parmesan is in a Jar and kept in the Cooler/​Fridge.
6^th minor annoyance, when the gal at the cashier rang up my sub I had my $ 5.30 ready to give to her, but she said it was $ 5.85. I said excuse me, but I ordered one of the $ 5 Foot-​longs. The gal said no, the Oven Roasted Chicken is $ 5.50. She pointed to the menu board… and there in smaller print and below the Large $ 5 Foot-​long sign was a line that said $ 5.50 — Oven Roasted Chicken, Tuna.
Last And the BIGGEST annoyance, the grandiose bull sh*t to put me over the edge… When the young gal told me the Sub was $ 5.50, I said out loud… «Thats a Crock.» and the Old guy singing the awful muzak at the end of the counter, piped in and said, «No it’s not a Crock, Its $ 5.50.» I stared at the guy with daggers in my eyes and disdain and animosity.
I should of said, Well you can take this sub and shove it up your Butt. And I should of Left.
However, I was extremely hungry and paid the damn money and Left.
I know now to never go back. No reason to have such lousy crappy service.