Round Table Pizza

I have been going to this location with my family since 2012 and for the first year it was great service when the manager Devin was there, the general manager brandy is a rude ass b**** and she sets the mood for the rest of her employees I’ve stopped going there so much because there customer service is disgusting!!! When they’ve e ran out of food on multiple occasions and you ask hey ranch is running out or whatever they don’t say anything they just go refill it and put it back out after a few minutes there’s never any nice gestures like «oh here you go» or «have a good day» and they never even respond if I were to say two for the buffet please they just tell u the total or hey can I get a side of cheese they just walk away not even an OKAY! I literally I HATE this location but its closest to me so I rarely ever go there now the food will always bring your customers but only great customer service will bring them back ! This location needs some serious work!

I came in a couple of months ago to have dinner with my husband. The food was not made correct and I was charged for wine they didn’t even have. A younger lady Kaylee helped me afterwards, she made my pizza correct the second time and then offered bread sticks or a soda. She was very helpful to me and my husband. Every time I come in she is very polite and makes sure we have a clean table. Her service was great there was also another girl with light brown hair helping her who had a great smile and was polite as well.

The pizza here was great! There was a server name Kaley who helped us fix our order mix up. She was friendly and polite and I appreciated her help and patience.

Wow. I buy round table pizza because it’s a reliable delicious pizza. Albeit, the most expensive of all pizzas, but with my pregnancy cravings, I thought the cost would be well worth it.
NOPE. Lesson learned. I will never get pizza from this location again.
I ordered the pizza online at 10:00. None of the coupons I recently received in the mail were honored. They all had an expiration date of 4/​30, it’s only ⁴⁄₁₆. They all said dine in, carry out or delivery. But none of them worked. I would have called, but I have some congestion from being pregnant and it was just easier to order online, so I paid the full $ 33.
The order was set to be ready at 10:24, and we showed up at 10:27. There were 5 employees working and not one of them offered to help and three of them avoided eye contact completely while walking by us several times. I could literally see my pizza with my name on it, and honestly I was seconds away from helping myself and just grabbing it (it was prepaid). It was 10:40 by the time someone finally grabbed the pizza for us.
We got home and realized that the pizza had lopsided toppings. Most of them were on entirely one side. There was barely any bacon, and the pizza wasn’t cut entirely. It wasn’t cut in the middle and they missed one cut entirely so the slice was about ¼ of the pizza. It was soggy and tasted terrible.
There’s another location 2 miles away that made our pizza perfectly last time. I’ll definitely be going there next time, although honestly after spending $ 33 on soggy garbage pizza, I probably won’t be craving Round Table for a while. This was all around a truly disappointing experience. And seriously there’s gotta be some more responsible more friendly employees out there looking for jobs.

The manager read my review and sent a free coupon for a pizza. This was a very nice gesture given the initial inconvenience. However, when I called to place the order I was transferred, not kidding, three times. I wasn’t asked what kind of crust, there was an hour wait, and the pizza was so-​so. Sorry Tiffany, I know you tried, but the pizza and service is just subpar.

Been going here for a while and had a really bad pizza that’s going to keep me away.
Went with the family after a lazy night where there was no way my Wife or I was going to cook. Pizza was bland and the dough was ridiculously flat. We ordered a regular pizza and it came out extremely thin. Complained to the clerk and the manager who both claimed that was how the pizza is made. We have been going there for over a year and it was quite a different pizza than we were used to. Not a bad pizza, just not what we were used to.

This location is kept nice and tidy. Knocked down one star because they are not always paying attention to the front counter (they work in the back a lot and don’t come out as frequenlty as they should).

HORRIBLE CUSTOMER SERVICE! I ordered a pizza online, didn’t show up for over 2 hours, they say they didn’t have my address. On my email receipt copy shows CUSTOMER ADDRESS but they had my phone number? makes no sense at all didn’t bring my sodas and still charged me the full amount. After calling and asking to not be charged for this meal the guy was very rude and told me to bring the pizza’s back in. They have lost my large family as a customer.

Wow. Just wow. No other Round Tables will ever compare to this — holy cow. I thought I was done with round table, but Tyler the dough roller was my saving grace. Thank god for Tyler the dough roller. He really knows how to roll some dough. This pizza was absolutely incredibly rolled, and it was in no small part because of the incredibly rolled dough by the talented Tyler the dough roller. This was some serious rolled dough, and I will definitely be coming back for more — all because of Tyler the dough roller. This guy deserve a raise

I love round table pizza! This place is my absolute favorite pizza place.
I would like to shed a spotlight on their Assistant manager Gordon. No matter the situation he’s always providing you with great customer service. He always is working just as hard if not harder then others. Which to be honest it is hard to find a manager like that nowadays. Also, no offense to the manager it’s just I’ve only had interactions with Gordon.
This time I made a mistake ordering and he was so understanding, and did his best to accommodate me.
Thank you for great service and great pizza!

I’m not one to complain or even write reviews but my experience today with my local round table was so horrible I feel like I have to get this off my chest. So I ordered a pizza and some wings online like I do often and it said it would be 40 mins which I expect because like I mentioned I order here a lot. As it gets closer to an hour I get a phone call from some kid who said he went on break and when he got back he realized that I was supposed to have been called and told that my order would take longer being that it was saturday and that it would be closer to an hour and fifteen minutes opposed to 40 mins which would have been nice to know sooner but still I was ok with it. Finally about 25 mins after the call and me having to call back to check the status of my order I get my pizza. I watch a heavy set guy pull my pizza and wings from his truck which was a bit odd to me but I figured I’d just check it and after waiting this long I didn’t want to wait any longer and go thru the headache of calling and reordering. I was starving. Now this is where I have my problem. The grease ball of a delivery driver comes to the door and tells me my total which was 25.24 I gave him 40.25 and waited for him to give me my change so I could tip him which honestly I didn’t really want to do after not being called in a timely matter and watching slime ball pull my pizza out his truck… I don’t know if he was having a bad day or expected me to give him a 15 dollar tip but before I could even give him anything as soon as he hands me my change he starts to mumble and walk away, at that time I tried to stop him so I could tip him and tell him to pick up the quarter he dropped and this asshole tells me «It’s ok I probably need it more than he does». Never in my life have I had anyone be so disrespectful. And to be a delivery driver at that. I feel that you should hire people with a bit more class and someone who cares about their job. Honestly I know having to be a driver must suck but you chose the job and based on your attitude it will probably be the only job you’ll get. I’ll probably take my business elsewhere because I’m just shocked that someone like him is even allowed to work at all. Beware of the chubby driver in the hatchback he clearly hates his life.

We had been waiting 2 hours for one large pizza and while we called to ask where it was the employee simply said,“okay bye” and hung up. What wonderful employee quality and service don’t you think? NOT!

Ordered pizza for delivery the other night, I expected the delivery time to be longer considering it was a Friday night but delivery was reasonably quick. This review is for Nick, the delivery driver who delivered my pizza with a smile. He was very polite and made sure my order was correct. Thanks again!

Well we thought we would patronize a local restaurant so we went to round table tonight. Never been since they have been in Oakley. We had high hopes. Well the salad bar was average. We got our plates and went to grab a fork. There weren’t any. I asked the kid at the counter so he went to get some or should I say one fork. I told him there were 2 of us. He said that was all they had and the rest were being washed. Really a restaurant runs out of forks. The place wasn’t even full and it’s a pizza place where you don’t need forks except if you have a salad. We had 2 plates of salads before our small Hawaiian pizza was ready. There didn’t seem to be any management. The pizza was good. But the price that we paid for a small pizza and 2 salads was way more than it should of been. We will probably not go back. It’s a shame because we do like to help out the local restaurants.

Ordered 2 pizzas online… was called 20 mins after saying their delivery q’s 2 hours out… on a wed??? Still took 40 mind for me to pickup. Did not have 1 topping I asked for and the girl looked upset I asked for cheese and peppers. What a joke.

Ordered the pan all meat pizza well done and it came as requested. Can’t ask for much more than that from a pizza place. Quick and friendly service on the phone and did verify the information to make she they get it correct each time I have called.

Out of Business? Called rang rang rang, tried for about 15 minutes and also tried online but refers you to call.

Came here with my daughter. The lady behind the counter was not very friendly. Help up a conversation with the employee next to her while placing my order. Was not a very inviting place. The tables were dirty. Floor was filthy. Perhaps I just came in at a bad time, but will be my last.

Mmm… Chicken and Garlic pizza is where its at!!!
I have loved round table pizza fur dayz now and as of the last few years, have been hooked on there oh, so wonderful Chicken Garlic pizza they have, my god.
White creamy sauce, savory flavored chicken, slices of purple onion, garlic and alll that wonderful heavenly cheese! Mmm… fantastico! Never been disappointed with it, not once.
I could not help but get some family member hooked as well :) They love it just as much.
I also find the location to be decent and well kept and the service here I find to always be quite friendly and sincere.
Me like this Round Table :)

Our first time trying the Meat Marvel. It was delicious!
Service was warm, Jennifer greeted me with a smile and fulfilled my order and made sure I had plates, napkins, extra ranch, peppers, parmesan cheese. And even a few suckers for the kids! Now that’s service!