A&W

Dinner time… Just wanted a normal bucket of chicken for the family… Out of original recipe, out of coleslaw maybe they no longer are in the chicken business very disappointing

I want to say I love a&w and kfc, but literally every one within 100 miles of me sucks. All I see is one star reviews for a reason. Their employees are friendly and their food is good but damn, how are you out of rootbeer, put corn in my order when I asked for no corn, put pickles on the cheeseburger when I asked for no pickles, forget my cookie that comes with the meal and not give us silverware all in one visit? Considering all of these restaurants around here suck maybe it’s corporate?

They are always out of whatever you want. I once ordered a crispy family meal– and apparently they were all out of crispy. So I ordered it in all original– which they were magically all out of too. Not to mention completely rude about everything. The owner needs to get a grip on his franchise.

I have never gone to this place without them saying «we are out of X, it’ll be just a few minutes». At both the drive-​thru and dining in, we have always been told to wait. And the wait isn’t short. We’re talking 15 – 20 minutes. If we’re at the drive-​thru, we are asked to «please pull around».
The last time we went there, they were almost out of crispy chicken. They offered to fill the rest of the bucket with original. I paid nearly $ 50 for a bucket full of crumbs and the greasiest chicken ever known to man.
Save yourself the time and money. Go to Macey’s or Costco and get a rotisserie meal.

Geez Louise… so I pulled up to the drive up and ordered hot wings. «Ten minutes» says the voice. And not wanting the long wait I say «how about the coney dog combo with a diet root beer. Again the voice repeats my order and directs me to the window. When I get there, expecting my order, a young man opens the window and informs me there is no diet root beer. No problem, I went for the diet coke. «Pepsi?» He replies, «sure «I say. Then he directs me to the waiting lot because we have to wait for fries. …grrrrr
I was disappointed in the whole idea and concept with“fast food» …sigh

Good food but slow slow service. I ordered cheese curds and fries only and it took 15 minutes! Horrible! Staff was very friendly though.

The restaurant is dirty, no adult supervision, no matter what form of chicken is ordered, they are out. Cooks standing around in the kitchen while they run out on the line. Very typical of a fast food joint where the owner is absent and let’s the kids run the place.

Ice machine was broken, 2 syrups were empty in the fountain drinks. Ordered a chicken salad and it was very watery and included no dressing. Floor and tables were filthy.

I did a drive thru order. It was 45 mins to closing and I was told it would be a 20 min wait for fresh chicken. I was ok with fresh cooked. They gave me a large drink free (I wanted rootbeer but was told that they were out because the mixer had overheated and it had been so busy they had no time to hand mix it) and when they brought it out to me after the wait they also threw in a individual chocolate cake for me to thank me for being so patient with them. I got home and my order was perfect. I will be going back earlier in the day to see if time would change the wait time.

I almost feel dirty for Unilocaling a fast food joint, but not dirtier than this chicken shack.
I’m going to guess the owner /​manager has never been in on a Sunday night or it might be different. Looking at the floors and counters brought back memories of the opening scene of M*A*S*H. Perhaps instead of a 10 piece bucket someone could spring out a bucket of soapy water and a rag.
Instead of «Hot Lips» I was met by a creature coated in extra crispy. Ungroomed and undoubtedly beaten down this rock star provided less than stellar service. He actually burped at me when I was ordering. Twice. Let’s give him the benefit of the doubt and assume it was a medical condition. He struggled with a fairly simple order and I found myself talking over his head to he guy slinging chicken in hopes that the order would somewhat resemble what we really wanted.
It didn’t. Somehow the sides were jacked (surprise) and the ⁵⁰⁄₅₀ choice of regular or crispy didn’t go my way.
The flavor was the sodium filled, oil soaked delight I expected.
They say competition is healthy. Pray for Popeye’s.