Subway

Thanks to Joe District manger for making my order right and fast! much Thanks!

This subway is my favorite! The staff is very friendly and don’t short you on ingredients. When you ask for «lots of something» you get the perfect amount. I’ve been to other subways where the staff are lazy and they don’t put any effort into making your subs. Great sandwiches!

this is my go to Subway. staff, although it rotates is always nice. it is what it is… a local subway shop.

This place use to be spotless clean and I’ve noticed for the past 2 weeks it’s been dirty. They’re not keeping up with cleaning there restroom, No toilet seat covers, sink is black! The dining room floor is very dusty and crumbs everywhere! The unsweetened tea is watered down lemonade and green tea is water with sugar!!!
I use to come every morning before 11:00 a.m. for the past 2 months. Not coming anymore… I’m just scared what the back looks like!!!
Employees are young and pleasant people.
It’s just not clean to my standards.

My friends and I made a pit stop here. When we drive by, it looked like the place wasn’t open yet, but it was. Luckily, there was no line until after we arrived. When we ordered, the worker charged my friend incorrectly. He added a drink with chips to her order when she just wanted the sandwich. I guess only the manager can fix the order. The manager was hiding in the back, too. It took awhile that my friend just told them forget it, she’ll take the drink and chips. After that, the line kept getting longer and longer while there was only one worker working the front. If the manager was smart enough or cared, he would have helped the only worker working the front. Must be lazy…
Anyway, I ordered the chicken sandwich on jalapeño bread toasted. I like this sandwich the most. The worker stuffed it with a ton of veggies too, just the way I like it.
Most of the Subway’s that I have been to have barely any seating. This location has plenty of seating.

I choose this Subway branch over any other on my way to work.
It is CLEAN, fast, and the manager obviously takes care of all the details.
I never needed to wait in line, and somehow my subs seem to get to me faster than anywhere else.

These people do not know how to make a sub… Don’t know how to work the machine and worst of all if you want to dine In they charge you. 40 cents really… I understand it is only 40 cents but why? Stupid…

Excellent service given to me by the worker Ruben. The sandwich was great and he provided great customer service! The store was also spotless! The cleanest subway I’ve been to by far. I’ll be coming back again here for sure.

Best customer service I have ever experienced at a Subway. By the second visit they already knew my name. Amazing people. Thank you for a great experience Libby!

1865 E 4^th St, Ontario, CA 91 764 before we arrived at this location we called to get pricing when we arrived we noiced that the pricing we were told over the phone was wrong. the manager at this store was very rude no one greeted us and when she made my husbands chicken bacon ranche melt the soo called manager didnt even know te formulas for the sandwhich i was a manager for subway in simi valley for 6 years so i know just bout everything but when i tried to tell the manager at this store that the chicken bacon ranch came with 8 slices of cheese double cheese she rolled her eyes and began to argue with me and my husband telling us no that shes a manager and she knows the only sandwhich that. comes with extra cheese is the philly. i explained to her ive worked for a high volume store we had to study the formulas and i asked her to go look at the subway handbook and check the formula she refused telling us we were wrong and that she knows being very rude looking at the other associate on duty and laughing. if she was smart and such a good manager she would know the customer is always right and never to argue but the managers these subways are hirring cant even follow simple formulas and are being rude to custers what r they there for. she already had the sandwhich with meat and cheese on it instead of wasting it and time arguing with me she could have simply checked the subway handbook or not argued and still made a sell. we were very displeased with our visit. the associates and manager was very very rude. we ended up going to another location on 1331 E.4^th st. ontario ca and omg they were the niciest and best of all they knew the formulas not only that samantha. had the formulas right in front of her and nicely re checked to see if the chicken bacon ranch came with double cheese which i was right. she gave us a great visit we will never return to the other location because of the way we were treated and its walking distance from our house we rather drive further than to be treated wrongly and have to deal with unprofessional staff and associates that call themselves managers but do not care about the customers or knowing the correct formulas and things to run a subway correctly. i will make sure to leave complaints on Unilocal and wherever i can because of the way we were treated at this subway location and the lack of respect this girl had i just cant believe the owner would even hire this person to run her store it was disgusting how she was and just flat out rude. the owner should make sure thier managers are trainned properly and study thier formulas! and should train them that customer service is key and never to sit there and argue with a customer. i hope that the manager at that store checked the formula and saw that she was wrong and hopefully change her attitude because im sure there is a much more suitible employee to take her place since she shows little care about her job. thank you

Very courteous staff. Served by an employee named Jonathan according to my receipt. Very clean too. I’ll definitely be coming by more often

Ive been to many subways and most have been super disappointing. Not fresh, cross contamination of meats. This one, TOPS ALL!!! Ive come in there several times several hours, even 10 min. before closing. Always i mean ALWAYS fresh ingredients! Best subway ive ever been too. I keep coming back. Jesse, is very friendly and he always makes sure my sandwich is to my liking before stopping. when i ask for more veggies he asks is this enough. Most of the time alot of peppers means 2 lol. This is a great one!!! 100x better than the other ones surrounding it!

Good service, very friendly and food was fresh. I’ll be going back there for my sandwich needs.

Terrible. I have been to this subway a total of maybe 6 times and that’s only because I keep thinking «this visit might be better.» The staff is rude EVERY SINGLE TIME I have been here. Visited two days ago and they were out of everything. Only had wheat bread, didn’t have the type of chips we wanted or any other decent kind and not to mention the guy working was EXTREMELY slow. He also burned our sandwiches and I had to keep asking for more of everything because he would only put a pinch amount of everything. It kind of seemed like he didn’t want to work there. He was sloppy and slow and seemed to not care. The family behind us left without buying anything. The girls who work here always give me attitude. One time I had to repeat myself multiple times because the girl making my sandwich wasn’t listening. I am usually not very picky about where I go but every visit I have had here has been a bad experience. Id rather make drive a little further down and go to the Subway on Archibald where they’re fast and friendly. if I could give this place 0 stars, I would. Get your stuff together, Subway, or get better staff. You’re losing customers.

First impression — clean. The dining, drink, and work stations are impressively spotless in mid-​day. The ingridents are well stocked, fresh and organized. Server Paulina is really accommodating and professional.

Jalapeño cheddar bread was stale. Skimped on turkey. I never get lettuce, only spinach, which they also skimp on. Essentially skimp on everything, feel like a jerk always asking for more. It’s not as much of the staff (who were very friendly and accommodating) as much as it is the corporation telling them to not load up sandwiches, which really sucks.