This place is going from bad to worse. I come here a lot since it is close to my house but i’m going to have to go else were. The service is bad. The food is cold. I constantly have to check my order because they don’t give me my order complete. The past two times i actually did not get a single condiment for my fries, tacos and stuffed jalapenos. I love my ultimate cheeseburger but if this continues im going to have to trade it for a Carl’s Jr burger just a block away.
Rachel B.
Évaluation du lieu : 1 Atlanta, IL
Absolutely the worst jack n the box ever. Food was disgusting and cold. Will never return here again.
Pilar R.
Évaluation du lieu : 1 South Los Angeles, Los Angeles, CA
Ordered two munchie meals and 5 pc chicken nuggets through drive-thru. Got to my hotel and no chicken nuggets. Massive fail. $ 1.29 gone. Not much of a big deal but I’m sure if they do it enough, they are stealing lots of our extra money…
Yole B.
Évaluation du lieu : 1 Ontario, CA
I keep trying to give this place a chance since its close by but they always fail. Fries are undercooked and starchy. I ordered a jumbo jack that looked like it was thrown together and way overcooked. The bun had spots around the sesame seeds and felt stale. Nothing is fresh its like its been sitting out all morning. Wont be back
Marissa L.
Évaluation du lieu : 1 Claremont, CA
Would give zero stars if possible. Pulled up to order and guy was extremely rude. No hello or anything. When asked to well blend Oreo shake he said in a very rude tone«we always well blend them» well obviously not if I’m asking for them to be well blended!!! And after said total is on the bottom of the screen, couldn’t even tell me the amount. When I pulled up to window he looked pissed grabbed the money out of my hands and gave me my change with aggression. Didn’t even look at me. Very poor customer service. You really need to teach HENRY some customer service skills, Will never return here again.
JD O.
Évaluation du lieu : 2 Jurupa Valley, CA
Bad service all around… I had a pretty large order, as I had my wife and my Tribe with me. It was around 330 in the afternoon, and I was hungry. Found this spot right off the freeway. I ordered food for everybody, including myself… My oldest daughter LOVES curly fries… so i ordered her a large, just for herself… When we pull up to the window, the girl in the drive thru, hands me the sodas first… and then 1 bag packed to the gills with the rest of our food… I told my wife to double check our order, to make sure it was all there… NOPE! It wasn’t…they packed everything into that small bag, besides my daughters curly fries… I rolled down my window and told the young lady at the window that they had forgotten my daughters curly fries… she proceeds to look at the receipt… only to show me, that they hadn’t charged me for them!!! COMEON! HOWHARDISITTOTAKE A DAMNORDER!?! I even asked her«and you guys want to make $ 15 an hour and you can’t even get a simple order right?» and yes i was rude about it!!! So now we had to wait an additional 5 minutes, for the curly fries to cook… all the while, the rest of our food was getting cold… I don’t think i will be returning to this place again…
Josue D.
Évaluation du lieu : 5 Ontario, CA
I got to say the morning crew is really on top of things. Even though they got rid of egg whites I’m still coming. Ana and others are so polite. Excellent customer service!!!
Dez L.
Évaluation du lieu : 3 Upland, CA
Came and got some food I order crispy tacos they where very good. Order curly fries and they taste like they been sitting under the heat lamp for a while not only did they taste nasty I also had half and half of fires half curly and regular fries. I under stand getting a couple but not that much.3 stars for the tacos.
Joanna V.
Évaluation du lieu : 1 Alhambra, Los Angeles, CA
Horrible service at this time of day, the guy was very rude and short and made me feel uncomfortable even asking for hot sauce! No manners and not polite at all I took the time to review while I am waiting in the drive thru I don’t recommend to come when he’s here he doesn’t have a name tag so I can’t put his name smh
Lc B.
Évaluation du lieu : 5 Los Angeles, CA
my reviews solely on a walk in experience… dont know much on the drive thru. i got to my friends work an hr early so thought id stop at jacks for some food. the cashier here is probably the nicest one ive met out of all jacks. suuuper friendly and asks you if you need anything and even how much you need. i dont know about you but fast food workers normally do not ask you if you need anything you usually have to ask them and hope its a good day. food was the usual… fast but properly made. this will be the jack I go too when im in the area.
Gabriel Z.
Évaluation du lieu : 4 Ontario, CA
Every time its hit or miss with the speed of the drive thru. If you see a line dont bother because you will have a wait ahead of you.
Lana L.
Évaluation du lieu : 1 Pomona, CA
I was hungry one late night after I was done working swing shift so I was exhausted and wanted something fast and simple. I got neither. I went throught the drive through and ordered a chicken sandwhich but the employee lady told me they are OUT! So I order a combo-burger and fries. The wait was long so as soon as I paid and got my bag I started driving without checking my bad and was unpleasantly suprised to realize they forgot my fries! So, I pulled around again, waited for the other customers again, and when I got to the intercom and told her she said she will give them to me when I pull up to the window. She refused to walk her fat a* to my car but instead made me wait till she service the three people in front of me! By this time I was getting pretty agravated! When I finally got to the window I realized she didn’t even give me a reciept! I asked her to give me the reciept but she couldn’t find it and made me wait five more minutes at the window while the line behind me was getting long and the rest of my food was getting cold. She finally found it, gave me my food, and didn’t even offer anything for all my trouble! It would have shrugged it off it she hadn’t been the MANAGER! Bad Bad service! Pick any other Jack in the Box besides this one!
Winnie L.
Évaluation du lieu : 4 Rowland Heights, CA
Sometimes on the way to Vegas, you just want to find something cheap and fast off the freeway(I’m talking about food…). We exited the 10 freeway to fill the gas tank and found this Jack in the Box next door. It was a good pit stop to take care of gas, breakfast and some morning bodily functions. We shared the sausage croissant + hash browns+ coffee combo for ~$ 4. Not mind-blowing but does as expected from a $ 4 breakfast The restaurant is clean and our experience was pleasant without incident. Just wanted to put this place on Unilocal because it’s a good pit stop on the way to Vegas before connecting to the 15 freeway