Usually go through the drive through here. It doesn’t take that long which is my Cheif complaint with drive through service. Our last visit was at a time with a really long line but it only took about 10 minutes to get through and get our food. The food is usually made correctly and with as much love as you would expect. I will say the store itself is much nicer since the renovation. Much cleaner feeling for sure
Amber B.
Évaluation du lieu : 1 Ooltewah, TN
Worst customer service I have ever experienced they mixed up my order with someone else, so I patently waited in line inside after I had just waited forever in the drive through line. The other person that had gotten my order by mistake came in and explained what happened surpassing the line. They ended up giving me back the cold food this stranger had touched and brought back in. I know this because you can clearly see where they make the food, and they only handed me back the food once they had both of the mixed up food bags, the wrappers were not even rewraped in the bag. I asked if it was fresh or if they had just swapped it out, he proceeded to tell me they just remaid it. I asked to speak with a manager… sadly it turned out that he in fact was the manager. Then yelled at me asking if there was a problem at which point I walked out.
Peter F.
Évaluation du lieu : 1 Loma Linda, CA
I went to this place twice. The first time, I waited 16 minutes in the drive thru when there were only 3 cars in front of me. When I got to the front, they had my order completely wrong(I ordered 3 potato tacos, they gave me 1 beef burrito). For whatever reason, I decided to go again. This time I waited 25 minutes and there were 4 cars ahead of me. I ordered 3 potato tacos and when I opened it, there was only potatoes and cheese. No vegetables or sauce. Hands down, the worst fast food experience ever.
Steven L.
Évaluation du lieu : 5 Chattanooga, TN
This is a nice customer service oriented restaurant. They are quick and fast to get up your order. Refills are free and self served. Now, everybody in this town seems to want to go at noon everyday. Therefore, if you go at this time, you will be in a long line. I recommend going at 11am or 1 pm to avoid the long lines and long wait. I usually go at 11 to beat the crowd before they get there. The food is great as I love their soft taco supremes. Look at specials they have from time to time as they are usually a good choice.