Dunkin’ Donuts / Baskin-Robbins

Well, I’m not a huge fan of donuts, but I love ice cream. I’ve always enjoyed Baskin Robins, specially their Mint Chocolate Chip Ice cream. This location, though seems shady at first, it’s ok. I would argue that they need to place more signs and promotion of BR. At first, it seems like only a Dunkin’ Donuts facility. There is only one sign, on one side of the building, that says that they also sell Baskin Robins. additionally, when they greet your through the Drive through, it’s a bit confusing because they menu barely displays anything related to Ice cream (and the displays seem old and outdated) and they only say, «Welcome to Dunkin’ Donuts» and no acknowledgement of Baskin Robins. However, they do sell BR. Staff was polite and my double scoop mint chocolate chip came up under $ 4.00, which I was able to pay with my Dunkin’ Donuts app. Sold!

This place is the best place for breakfast. News places on the tv and there’s great music. I walked in this morning and there was a nice young lady smiling welcoming me. Great employees here. I always get my usual plain bagel with cream cheese and a coolatta. Very clean and welcoming environment.
The only thing I recommend is if you’re sitting inside, wear a light jacket because it could get a bit cold.

Fast, amazing service. Went in on thanksgiving to get 6 donuts and 6 bagels and the service was so great I instantly felt obligated to leave a great review for them. Would definitely recommend coming here

While I don’t really enjoy their doughnuts, I like their croissants, muffins and ice cream. Breakfast is always good and served relatively quick when you’re on the go.

The ice cream of very good. I had Very Berry Strawberry. I’m not sure if I really like that flavor or just the awesome name.
The coffee was very good. The doughnuts are decent. The customer service was good enough. I don’t gave high expectations here though.

The customer service was sub par. Most of the staff are UCF students who are not very professional. The cashier Yeolf did not know math, when I gave him my money he just stared at it. WOW! I really felt like I was in a college cafeteria.
Although I must say the ice cream was super delicious!

Eh… Customer service was just alright. I guess it’s expected since its around the university with 80% of the people around being college students. But you can’t deny the goodness of dunkin donuts coffee!

I stopped by on Saturday morning after a 5k for a coffee and some celebratory donuts. The line was long, but we didn’t have to really wait long (maybe 10 minutes total).
There was an employee asking everyone if they wanted breakfast (understand breakfast sandwich type), presumably to get the order started for speed while at the register. He did comment on the fact that I had obviously just worked out and was getting donuts. While I wasn’t offended, I was slightly taken aback by the customer service no-​no. Why so judgey Dunkin Donuts guy???
Anyway, the gentleman who actually waited on us was super nice, fast, and got the dozen donuts in record time.

Considering it was early and the pre-​work crowd was in and everyone was busy, I was able to place my order and be out within 8 minutes. Not to shabby as I was kind of in a rush. Overall the place was clean and the service was prompt.

Hands down I love their coffee so that’s why I’m giving 2 stars but their breakfast sandwiches are AWFUL!!! Stay away!!! I went through drive thru which was pretty busy because it was early morning. I wasn’t in the mood for doughnuts. I should note that I’m a Krispy Kreme die hard fan so Dunkin doesn’t do it for me when it comes to that.
I ordered a Turkey Sausage Egg White wrap. It’s the most tasteless sandwich I have ever had. I can’t even describe what the wrap is made of but it tastes like paper. The cheese is fake and looked like rubber. It didn’t even melt! The turkey sausage is infused in the supposed egg white. Yeah… not sure if you can classify that as an egg white. Thank goodness for the delicious coffee which was made perfectly.
Dunkin I’ll be back but not for your breakfast sandwiches.

This Dunkin Donuts is the worst ive ever been to. The service is horrible and the employee seem high. Everytime i go they get my order wrong. They need to clean up the staff and the establishment.

Disappointed. I’ve been here a few times and my experiences have never been memorable but this last time was for negative reasons.
They didn’t know how to do math — they took forever to get our order and asked us to pull over and they would bring it out. They took so long my husband went in to get it instead. They also almost always screw up our order — as others have said. It’s just agitating. Their menu is not that huge, it shouldn’t be that hard to put a certain meat with a certain cheese on a certain bun but apparently it is.

This review is based on the drive thru were I have found the service to always be friendly and SUPER fast. No sooner have I pulled up to the window and I am driving away with the order as I wanted it. It’s the standard Dunkin Donuts fare so no complaints there. I did go inside one time and also found the service, although not as speedy, most certainly nice enough.

DD/​BR seems to be better through the drive thru — when I don’t see the inside. Tables are not clean, sticky from ice cream, and a little understaffed on a week day. They’re ok at the speedy-​in and-​out service of the drive-​thru, but wish they had a little better service inside.

We stopped here on a very busy night on the way home from a trip across Orlando for a special shopping trip. We didn’t see the lack of service that others have noted and we commented on the fact that we liked the «traffic flow» within the shop.
Our local Baskin-​robbins is very confusing in that you have to go to the dunkin donuts register to order ice cream. This store seemed «normal».
Otherwise, it was a typical chain store and we like them.

I walked into the restaurant about eight o’clock and it looked like how I excepted every dunkin’ doughnuts to look. Empty with no doughnuts left.
There were two people working. A manager and one other team member. I got in line behind a family of three but it took a good 30mins before the manager finally decided to turn around and realized that I had not been served yet. I ordered a double scoop with mint ice-​cream and cookies n cream with a waffle cone. The total came out to be about five dollars.
I took the ice cream and left for my car to get some gas. The cone soon started to leak after a couple minutes from a hole on the bottom. When I finally took a bite out of the waffle cone it was completely stale and disgusting. Even if the ice-​cream cone had not been leaking that cone was uneatable. I ended up throwing the whole thing away shortly afterwords.

I drink DD daily but I’ve got to say this place can’t get a coffee right. 75% of the time the order is not correct when buying from them. Use the one on University Blvd.

Actual donuts and coffee are up to par, but I will never go back to this location due to the quality of service…
This used to be a Saturday ritual for small one and me. One trip, I had a coupon (you know, the ones you get a code for doing a survey) and the manager was a rude, jerk. Refused to honor it and basically accused me of making the code up. Really?
So, I will pay quadruple and take my business to Starbucks.

I love Dunkin’ Donuts. They say America Runs On Dunkin’ — I do too. I’ve gone on nation-​wide tours, and it’s always a minor crisis when we’re in areas of the country where «Dunks,» as we so affectionately refer to it, is not available.
That being said, this location is your standard. It’s open 24/​7, a wonderful feature.
The downside is the service — some of the employees have a bit of an attitude. Some are very friendly though, don’t get me wrong.
There is a boy who works there that just straight refuses to help customers, even when his female coworkers ask him for help. These cute girls are asking you for some help, dude — do you want ANY lovin’? When he finally does help out, he has an attitude and acts like his life is crumbling because he has to pour some coffee.
Anyway, if it weren’t (mostly) for him, I would’ve given 5 stars.
Dunks fo’ lyfe.

Great for your morning or mid afternoon pick me up. The staff is very friendly, and lines move fast.