Two separate nights, first night left in disgust(5⁄5) waited in drive thru ten minutes as we watched 3 associates outside by the electric box smoking cigarettes. Second night(5⁄9) placed an order with almost everything out of stock and service was absolutely terrible… Will never, NEVER return to this location again! Poorly run, reevaluate your mgmt staff!
Jeffrey H.
Évaluation du lieu : 1 Orlando, FL
I loved Sonic. However, this location is different. I’ve been a regular since 2015. I work nearby. Here’s my two recent chances: Two months ago I pulled into a spot. The menuboard was coming apart so it couldn’t be read. I pulled into the space next to it. No one answered the button. There was a blank piece of paper taped to the board. At one time it must have said Out of Order. Like I said the page was now blank. I pulled into a third spot and was greeted and they asked for my order. I gave my order, finished and waited for a total. No one ever replied. I waited. I waited some more. After a reasonable amount of time passed I drove away and went somewhere else. I returned today for a make up chance. I noticed the spot I pulled into last visit now had an out or order paper taped to the menuboard. I parked and walked to the canopy menuboards. I ordered two combos with two shakes. I ordered no tomato, got tomato. The tots were good but the fries were obviously old. The shakes must have been made first thing the ticket printed. They were runny and the whip cream had all but melted away by the time they arrived. One milkshake was not what was ordered. It was supposed to be bourbon something. It was butterscotch no doubt. Both grilled chicken sandwiches were overcooked on one side so you couldn’t even bite through. So much no. You’re out of chances. There are plenty of places nearby.
Annie N.
Évaluation du lieu : 1 Windermere, FL
This is just a fast food place located on International Drive. I like to stop and get a drink especially during their happy hour where they are all half price. I don’t know if they have new management but the last few times I have come there has been issues and extremely rude employees. The last time they tried to charge me a different price when I got to the window and then this most recent time I went around 10 am for a drink and sat at the drive thru for a few minutes before driving to the window where I could see the employees. They looked right at me and completely ignored me. There were about 4 or 5 cars sitting in their parking spots none of them with food. I just wanted a drink! As I left I noticed about 6 cars in line at the drive thru. I decided to call. The girl I spoke with was so rude when I asked when they opened. She said 7 but they had issues today. When I told her she may want to let people waiting to order know she got a bigger attitude and said I don’t have to eat here. Which is exactly what I did. I would much rather spend my money at a location that appreciates business. I won’t ever come back here. The employees are rude and don’t really care. There are millions of fast food restaurants so don’t spend your money on a bad one!
Lexi O.
Évaluation du lieu : 1 Lake Worth, FL
This was the worst sonic we’ve been to. Took over an hour to get the food, and the shake was watered down because they left it out while making the other food, and it melted. They ran out of fries so they substituted tots(which people in the car DON’T EAT) Which isn’t their fault necessarily, but they could have checked before trying to get away with it. It was pathetic and people were extremely rude. Saddest excuse for a business I’ve ever seen.
Brittney W.
Évaluation du lieu : 2 Orlando, FL
Quick and simple service. Great for shakes or Sunday’s. My husband always orders breakfast because they serve it all day. You can either drive through or park and eat in your car or at the picnic tables. Well lit area and conveniently priced. Fast food fave, service was pretty good. Most times the food servers skate to your car.
Paul S.
Évaluation du lieu : 1 Kissimmee, FL
A few months ago, some coworkers wanted to go out for lunch. So, after a few moments they said Sonic. Not really thinking, I agreed. We drove up and were greeted by a couple workers, one in particular who seemed like they didn’t want to be there. Further more, had no sense of how to talk to people. The food was not very appetizing, in fact I felt sickish the rest of the day. The price I paid did not measure the value of money I paid either. I did end up writing to the company regarding the matter and they did send a free meal coupon. To be honest, I do not intend on using it.
Kelsey H.
Évaluation du lieu : 4 Orlando, FL
I’m slightly ashamed to admit that I do suffer from the occasional Sonic craving. And I almost always surrender to it. Okay… always. I like their pretzel dogs. A lot. Ocean waters(with extra coconut) and cranberry limeades are the way to go! They have approximately 373998374 slush flavors if brainfreezes and dyed lips are your thing. Honestly though, they do have the perfect shaved ice for the drink! Lines get long here but they do a great job of keeping things moving. Someone will usually come out of the building to grab your money and bring out your food.
Patti L.
Évaluation du lieu : 1 Orlando, FL
We love Sonic, it’s unfortunate that there are so few left in Orlando. It’s more unfortunate that this one is so horrible. Most of the order stations were broken, the service was slow and the guy taking the orders was rude. When our order finally arrived, I specifically asked if the bbq sauce and salt were in the bag, I was assured twice absolutely they were… You guessed it, not only were the items I wanted absent, so were any napkins or mints. They were out of onion rings so we choose fries, which came out cold. Overall a less than stellar experience.
Sue M.
Évaluation du lieu : 4 Ocala, FL
It rocks even more! Considering it’s quite a busy location they get the food out pretty darn quick. It’s easy to get un and out from I Drive and parking isn’t a problem. I love the hours and it seems at dinner hour there’s not too many cars there. The GM is personable and server LaKeisha is a shining star. Must get the flavored iced tea!
Sarah L.
Évaluation du lieu : 2 Roslyn Heights, NY
Took a friend to sonics who has never been. Really only took them because I said how they roller blade out the food and drinks. The only thing they were excited about and they walked out the food? I guess they no longer roller blade?
Derek G.
Évaluation du lieu : 1 Lorton, VA
Came up on a Tuesday, parking lot only ¼ full. Parked in the Patio Parking. Walked up to the menus and pressed the button to order. Waited 5 minutes. Tried another menu board. Waited 5 minutes. Went back to my car and went for the drive thru. Waited in a 14 minute long line. Cars just never moved. Gave up. Left.
Danyett L.
Évaluation du lieu : 5 Humble, TX
Overall the experience was a typical sonic experience. The car hopper was very nice and made sure we had everything we needed and was willing to go back in if I was missing anything. ½ price happy hour drinks sound like a good plan to me :-)
Lisa C.
Évaluation du lieu : 4 Miramar, FL
One of the best Sonic experiences I’ve had for their efficient customer service. My kids love Sonic, and so does their Dad. We used to eat it a lot more when we ate meat but nothing can beat a good egg and cheese toaster when you’re ready. It helps to know that when we visit and order so much food that they’ll be no mistakes and if there are it would be dealt with professionally. Every now and again they get up on a Saturday morning and ask for Sonic. I happily oblige because it makes life easier to go out and eat rather than staying in and cooking. Before we leave the house their order has to be decided with the exception of their drinks because sometimes there are new drink items on the menu. One of their favorite item on the menu is Sonic’s french toast sticks. The shape of the toast makes it easy to dip into some yummy syrup and enjoy without a mess. And, they are a big fan of french toast. Another favorite is the wide variety of flavored slush drinks. They are pretty good. A favorite of mine is Blue Coconut. Sonic is a great breakfast, lunch, or dinner option if you like eating breakfast foods anytime of the day.
Victor G.
Évaluation du lieu : 1 Pierson, FL
Well let’s start off with we tried to order at the park and order area. Waited 10 mins after pushing the order button to no response. Then we decided drive through and waited 15 to even place order when at speaker then another 10 for the food. The food was mediocre and realize why most have gone away.
Jorge A.
Évaluation du lieu : 3 Orange City, FL
Sonic’s is a novelty restaurant. The excitement comes from being able to pull up in your car and have a waitress on skates bring you food, like the old days.(Do they still wear the skates? Can’t remember the last time I saw one of them on skates.) The food isn’t great. It’s not bad, but by far not great. However I do appreciate the fact that they serve tater tots instead of fries. Love me some tots. They also offer a half priced drink special, which is good if you happen to be near one during those 2 — 3 hours. Unfortunately it does not include their shakes, and it’s only on weekdays. This particular location seems rather old and unkept. It never looks«clean», even though there is no evidence that it’s not. The staff could use a bit of training, not horrible, but a few places for improvement.(How to speak properly to a customer. Where and where not to use your phone for a heated conversation.) Overall it isn’t a bad place to go, but not a must see either.
Shannon S.
Évaluation du lieu : 3 Fort Lauderdale, FL
I’ve been here a ton of time; practically every time I go to Orlando, which is at least 2 times a year! I am usually always satisfied. It’s usually super fast and friendly service. This time around, it was okay. They were pretty busy; it was raining. My boyfriend and I went up to order versus ordering from our car. I personally think it’s faster doing this and your car doesn’t smell like food lol. This time around, it took a good, solid 5 minutes before anyone even answered the intercom. This has never happened to me, but it was my boyfriends first time here and he was already not impressed. The food was okay. I feel like the burger was a little cold. The tater tots were good and we tried the mozzarella sticks, which were better than the tater tots. Once we were served, we were never checked up on again. Kinda disappointing. The food took awhile and the service overall was not impressive. I don’t have a sonic where I live, so when I come to Orlando, it’s usually a must have. But with this disappointing trip, I’m not sure if it will be a must have in the future.
Tom C.
Évaluation du lieu : 1 Vero Beach, FL
The WORST drive thru in all of Orlando. I’m not kidding. I’ve been here for closer to twenty minutes and all I wanted was a slush and cinnisnacks. It’s outrageous how slow this drive through moves. It’s anyone working here? In one person taking the orders, cooking the food, and then taking the next order? Worst. Drive thru. Ever. I’ve written all this from my phone. Why? Because I have the time. Sitting here. In a drive through. With no food. No slush is worth this.
Andrew M.
Évaluation du lieu : 2 Orlando, FL
It is what it is. Don’t be looking for great, just look for enough. Drink combinations are probably the best. A bit pricier than what it should be. Service is usually quick.
Heather W.
Évaluation du lieu : 3 Orlando, FL
The food here is always outstanding, but the service time is always horrendous! My boyfriend and I have been to this location twice in the last month to have chili cheese dogs and chili cheese tots, both times the order took over 20 minutes. Sonic is supposed to be a fast food drive in/thru and they fail at it each time we go regardless of the time of day. Sonic is lucky that they are the only place I know to get a killer chili cheese dog and tots or I would not return.
Andrea H.
Évaluation du lieu : 4 Windermere, FL
Oh Strawberry Cream Slush, how I love you! I was craving one, so we headed there for dinner last night. It was pretty busy and it took 3 tries of pushing the button before we were able to order. But our food came out in a decent enough time. Corn dogs and tater tots. Yum! They didn’t ask if we needed condiments nor did they place any in the bag. And I didn’t want to wait for them to answer their intercom again so I just walked up and asked for some(although that defeats the whole not having to get out of your car thing). I only wish that there was a Sonic closer. Or maybe I don’t – the cream slushes would put me in big trouble!