Walgreens

I have never seen pharmaceutical staff that is more incompetent than the ones at the Walgreens on Dean and University in Orlando, FL. I dropped off a prescription at this particular Walgreens because the one that was nearest my home didn’t have the medicine in stock and I needed it as soon as possible.
When the medicine was ready they only had half the prescription which was fine, as it was enough for the moment. I called in to see when the rest of the Rx would be ready and they said that the Rx had been discontinued. This was confusing as they just told me the day before that I would need to return to the store and pick up the rest if the Rx when it was ready. They then said they’d look into it and see what was going on. After finally calling them back myself (because no one had returned my can) to see what the status was they said it had been resolved and that the other half of my Rx was ready for pick. I drove across town once more to pick it up, I get there and they say that the medicine isn’t in stock. Yes, this is after I just spoke to a pharmacist or tech or assistant over the phone and and told me it was ready for pick up.
As this is the third time I have had to drive across town from dropping off the Rx, to picking up the first half, and now with them telling me it’s ready and then when I get there that it’s not in stock I was upset. I have found with other pharmacies like CVS if a prescription wasn’t in stock they could have it sent to your local pharmacy and the turn around is pretty quick. At this Walgreen I would’ve had to wait till Monday. Being that I was already extremely frustrated I asked where I could pick it up at and drove even further across town just to get the whole ordeal over with.
This isn’t to say all Walgreens are bad my local one is usually pretty good, I only went to this one because needed the Rx right away. However, it has turned be off from doing business with any Walgreen in the future. I will be returning to my local CVS as my go to pharmacy.

Nice employees but the drive thru always has a ridiculous line and it never moves. They either need more staff or better trained people to work the drive thru.

I seriously walk here everyday i’m at work just to see what deals they have that day and to say hi to the workers here because they’re pretty cool. I got a bunch of candy bars for .49 cents today and they have crown royale for 20 bucks right now!