Oswego Vision Ltd

I have worn glasses or contacts for 45 years and have had many Optometrists during that time. For the last 10 years, Dr. Hein at Oswego Vision has provided the best care and service of all of them, by far! I highly recommend Oswego Vision.

Dr. Hein has been my eye doctor since I was in high school. He and his staff is incredibly friendly and helpful every time I have been in the office. They have a wide selection of glasses and reasonably priced.

Took my elderly mother in to have her eyes examined and her droopy eyelids addressed. The entire staff was so wonderful! From the time you walk in until you exit, they are all very kind and helpful. We saw Dr. Frassato, she was very detailed and informative. She addressed all our concerns and referred us to a specialist for a consultation. The office staff actually took the time to contact the specialist office while we were there to set up an appointment for us. Above and beyond any treatment i have experienced at any Vision Center.
And the office is absolutely beautiful! The rest of my family will be making a switch to Oswego Vision for our next eye exams FOR SURE!

Dr. Hein has been my eye-​doc ever since I was a wee little lass. From the first location on main street, he gave me my first pair of glasses. From the location on Route 34, round the corner, he gave me my first pair of hard contacts and then my first pair of soft contacts. The new location out on Templeton is so beautiful and comfortable.
Now, he doesn’t do it all by himself. Oh no. They ladies that work there are awesome. And most of them have been there for years and years. It truly is the only place i can go to where they actually recognize me and ask after the rest of my family.
I know other docs working with Dr. Hein have come and go, but he’s truly the best.
He’s pretty matter of fact and will take the time to explain things IF YOU ASK. Otherwise, if you don’t, he’ll give you what you need and send you on your way.
Always ask questions.

I had to take my 8 month old son with me for my appointment at Oswego Vision Ltd. The front office staff were so friendly and accommodating of the situation. One of the staff even offered to watch my son while I had my eyes examined. He was perfectly content for them while I had my eyes examined.
My appointment was with Dr. Frassato. She was prompt, friendly, and professional. I explained that I get my eyes examined yearly and wear my contacts 95% of the time and glasses only before bed and first thing in the morning. Since I had just purchased new glasses the prior year, I told her I was only interested in a prescription for contacts. She didn’t pressure me into getting new glasses which was great. To my relief, my prescription had barely changed from the prior year. I went home with a new pair of contacts and an order for a six month supply that would be delivered to my home. The contacts arrived within about 3 business days in the mail.
Overall, I’m very pleased with the friendly prompt service and will definitely be back for glasses and contacts next year.

For most of us our optometrist is picked out by our insurance carriers, and is picked by selecting a name from a website. I admit, this is how I picked out this place, but I was pleasantly surprised by the great personal service I received here.
As a women who wear glasses, the selection can be daunting and overwhelming. I tried on about 30 pairs of glasses; however, I never felt rushed or that I was an imposition on them. The prices are a bit expensive for frames, so if you do not have insurance or great eye coverage be cautious. I will be a returning customer to this place :)