I whole heartily agree with Kathi D of San Diego. Jim Rider is fantastic. I live in Hemet and I was having locating replacement rollers for my 25+ year old Fleetwood sliding glass doors. I called Jim and after trading several emails and phone calls, he was able to contact Fleetwood and obtain the rollers. As with Kathi, Jim simply helped me to be a nice guy. He made no sale as Fleetwood sent me the rollers directly. If I ever have to replace a door, he is certainly the one I will go to have the work done. Thanks again Jim!
Michael G.
Évaluation du lieu : 5 Los Angeles, CA
We were so pleased with Palm Springs Door & Window!!! They helped us replace an old single paned window with a deluxe doubled paned sliding door. The new door gave us access to the front courtyard and thanks to owner Jim’s advise we have the indoor outdoor living we hoped to have in our P. S. home. Love it everyday!
Tony A.
Évaluation du lieu : 5 Palm Springs, CA
Our expectations were far exceeded with the quality of or beautiful entry door system we ordered from Palm Springs door and window. Jim Rider and his staff were knowledgable, professional in helping choose the right product for our home. I would highly recommend Palm Springs Door and Window to anyone looking to improve or update their home.
Kathi D.
Évaluation du lieu : 5 San Diego, CA
Jim Rider is a true professional, and expert whose advice is both generous and golden. I needed help in finding a shower kit for a guest room, and after weeks of searching on my own, I called Jim for help. Even though I live in San Diego, he was able to do from Palm Springs what no one here was able to help me do. Although he didn’t profit from my purchase, he helped lead me to the right choice – what a great guy! Thanks, Jim~!
David P.
Évaluation du lieu : 1 Palm Springs, CA
PSD&W recommended a door hanger. Two months after signing the contract, he finished the work. It took several redo’s and still I’m left with a sub builders grade, bait and switch, project worse than when I started.
Stan J.
Évaluation du lieu : 1 Palm Springs, CA
They rarely answer the phone. The machine picks up and they are slow to return calls. This is not good when you are in the middle of a project and need an update so you can plan timing. The website has nice pictures and is visually appealing. Too bad the service does not match. Roger at Builder’s Supply or Jenna at Palm Desert Door are better options.
Stefanie H.
Évaluation du lieu : 5 San Diego, CA
I was trying to track down a part in San Diego and called Jim out in Palm Springs almost by accident, but am so glad i did! He didn’t stock the parts for the type of door I have, but had worked with them before and gave me detailed suggestions on how to clean/adjust them myself. I tried his suggestions and they were easy and worked– which basically saved us over $ 800 in parts and labor. He could have simply said«I don’t deal with that brand» and hung up, but he was so helpful even though he wasn’t getting paid. So, I can only imagine what a great job he would do for a paying customer! Definitely hit him up for your window and door needs.