I got my bedroom set from Bruce the Bed King 3 years ago. I was happy with the set for the first year. After the first year, the drawers on the nightstand and dresser were impossible to open without rubbing against the sides. They are at the point now where I can’t open them without having to open the ones on top or below. It’s a mess. I understand that time and use takes a toll on furniture but it’s only be 3 years and they are almost unusable. The real problem and reason why I’m giving it a one star review is this: Bruce was so friendly and caring when he was selling the set to me. He told me to call him if there was any problems. Although I called him two years after my purchase, I called him to tell him about my situation. As soon as I told him that I’ve had the set for two years, he was extremely dismissive. He told me to call the manufacturer and basically hung up. I’m left feeling disappointed and ultimately let down by Bruce the Bed King.
Lynn B.
Évaluation du lieu : 5 Cliffside Park, NJ
I got my mattress and bed frame at Bruce the Bed King and I have been very happy with my purchase. The entire buying experience was great. When it comes to a bed, I am pretty easy to sell, since I appreciate the value of a good night’s sleep. For my mattress prior to this one, I walked into a mattress store and said«I want a really comfortable mattress». The sales person at that store took me over to a nice one, I thought it was comfortable and purchased immediately. That’s just an illustration for how easy it is to sell me when comfort is involved. We went to Bruce the Bed King and Bruce helped us personally. I was getting a mattress for a new house, so I wanted to upgrade from full size to queen. As a result, I also needed a new bed frame. I wanted something really nice, since it’s really a one-in-a-lifetime purchase. Both phases of the transaction were a delight. For the mattress, I explained to Bruce what I was looking for. I was interested in the temperpedic. I was concerned, however, because I had heard that they get too hot. I also wanted a firm bed that would not hurt my back. He showed us another brand they carried that is great quality. He also explained that another option was a combination of memory foam and latex. I tested a few and found one I liked. I love this mattress. I could easily have spent more, but Bruce pointed me to a great bed that was better priced than the Temperpedics. I am so comfortable falling asleep and never wake up sore from the mattress. For the bed frame, I opted for a Wesley Allen. They have so many options on display. The Wesley Allen mattresses are iron beds, made in the US. They have so many designs available. There are also numerous finishes, so you can truly customize your bed to whatever you like. The beds are REALLY sturdy. They are heavy too, so they’d be a bit of a pain to move. I hope I won’t need to do that for a while, but I do love my bed. Bruce took us through all of the customization options. The delivery men were a little rude, but I guess most delivery men are. Overall, the experience in the store was great. Bruce was very honest and steered me towards a great value, not the highest priced item. I highly recommend Bruce the Bed King.
Kyle O.
Évaluation du lieu : 5 Bloomfield, NJ
I love Bruce the bed king!!! Super nice service, I love my mattress, had knowledge of product and definitely pointed me to the best mattress. I can’t get up in the morning, it’s too comfortable! Good prices and a great small business man, I definitely recommend this place for your mattress needs!
Anonymous L.
Évaluation du lieu : 5 Manhattan, NY
Got the best deal here! I love this store… a great little find in Hackensack. No pressure sales and no gimmicks. Great customer support.
June Y.
Évaluation du lieu : 5 Edinburgh, United Kingdom
a place with lots to choose from and no gimmicks. all the beds are clearly labelled with the model/price. the salesperson was really helpful and informative. they matched the lowest price we found online after the fact and beat it by a bit. we bought a bed and got free delivery a week later. they called a day before to tell us the delivery time and they arrived within the time frame. both the mattress and the box spring came in wrapped in plastic with the bottom bed frame in a box. they put it together nicely and threw away the wrapping.
Brendan K.
Évaluation du lieu : 5 Warwick, NY
I shopped around a lot to purchase my first bed and bedroom set. I went to several of the big discount mattress stores, but I didn’t really know what I was looking for or felt pressured into making a purchase from the sale staff for a set I wasn’t ready to purchase. I happened to stumble upon Bruce the Bed King while driving up 17. I dealt directly with the owner, Bruce. He was very informative and really helped me find what I was looking for – a bedroom set that would last for a very long time and provide the necessary support for my back problems. I have been completely satisfied and confident with my purchase. After purchasing a bed from Bruce the Bed King, I wouldn’t buy a bed from anywhere else.