Ralph’s Famous Italian Ices

The ices sell themselves. For some reason this is the second location that has had awful customer service. The one lady working behind the counter had such a snarky attitude. It’s a shame because I really do enjoy Ralph’s flavor ices. But I’m sorta getting annoyed of the employee attitudes. It’s almost starting to effect the flavor of the ices.

TERRIBLE CUSTOMER SERVICE!!! this summer I have had two bad experiences. The first problem was a coupon for a free kids ice that my son earned from the library for completing the summer reading program. All the coupon said was that it must be used that day for the Patchogue Ralph’s. After dinner we went to get our ices at 9:15 and they told me they wouldn’t accept the coupon after 9pm. Nowhere on the coupon did it say anything about a time. Ralph’s is open until 11. When I argued about it not saying a time limit I was told they didn’t know what to tell me they weren’t going to accept it. I gave them another shot last night and again I had a coupon, this time from the newspaper. They told me it wasn’t their coupon and all Ralph’s are privately owed. So I pointed out that the back of the coupon listed the Patchogue location and I was told it isn’t theirs and they won’t accept it. What happen to the customer being right? What happened to friendly customer service? They would have been better off validating the coupon bc now they lost my family as customers.

Flat out perfect. Friendly staff, generous portions of frozen deliciousness. Nice outside tables. Live music now and again
Peanut butter fudge pretzel, coconut raspberry tart, blueberry cheesecake. So many cream ice flavors — so little summer.
Tips: don’t get a lid, you get more ice without it. If you are bringing it home, bring some aluminum foil and get a tray.
I personally cannot speak for the ice cream, because I go for the ices.

Went on a hot bust night with the family. Line looked LONG but I couldn’t believe how fast it moved! They had tables and chairs and umbrellas set up and cute adirondack chairs for seating outside. Good family spot for an after dinner treat. Prices were very reasonable ($ 2. 75) for a small ice and $ 3.80 for the large. Good portions and a lot of choices. Staff was friendly, quick and let us taste a few before buying. I know there are many Ralph’s on Long Island, but I would definitely recommend this one because it was clean and is a nice place to sit and enjoy. Coming back soon to try new flavors!

Best italian ices any where– wish they were open year round!

I stopped here while on Long Island with my roommate, who is from the area. She very excitedly told me to «Yelp the shit out of this place.» And Unilocal it, I shall.
Italian ice and cream ices are unfamiliar to me. I am so glad that I have become acquainted. Delicious. So so good! And fairly inexpensive. If I lived nearby, I’d be here everyday, for sure.

Everything is amazing and the service is friendly and efficient, no matter how long the line. I can’t wait to come to Ralph’s every time I come home.

This location is around back off the main st. Even though it’s address is Main st. there can be big lines however they move quickly. Kind of a hangout spot for teens and families.

The flavors are varied and categorized by cream, water, sugar free. They do custard and Ice Cream they even have the fresh hot waffle to accompany your Ice Cream.
I got a 10 $ a week habit. I’m trying out all the flavors before summers end. I like the Orange Creamsicle, the Tiramisu, and the Vanilla Malt.