Josephine’s Day Spa & Salon – Pearland

I’ve been here several times and definitely recommend it. I got my brows waxed here for the first time this week and was very impressed. It was actually relaxing! She did such a great job and they look perfect! My hair got cut a bit shorter than I was expecting but otherwise looks just like what I wanted. I didn’t get the hand massage which was very disappointing, but Neicy gave me one of the best shampoos I’ve had so I guess it evened out.

I decided to give this place a second try after I left feeling only so-​so about my cut the first time. The staff is nice enough but I always feel like conversation is awkward no matter who I’m talking to. It is a very relaxing environment, but I’m rating two stars because it seemed no matter how many pictures I brought in, no matter how many times I showed with my hands the length I wanted it when it dried (I have curly hair and it dries shorter, stylists should know this), I ended up with a cut that was 3−4in shorter than I requested. Luckily, I know hair grows back so I’m not devastated, but I’d appreciate the cut I requested if I’m going to spend $ 62.

Olympia did a wonderful job with my hair cut! I’m usually pretty picky and really nervous about going somewhere new, but she was great. She asked lots of questions to get to know more about me and my hair routine and offered a lot of great advice for me to do at home. The hot towel and hand massage during the shampoo/​conditioner is the BEST.
I didn’t know when I went, but this is also a non-​gratuity salon, if that matters to you. SUPER weird to me because I’m so accustomed to tipping for such great service.
Made my appointment on my way out, super easy. Will definitely make this my new routine.

Amazing experience. From the moment I walked in to the moment I left, every person I encounter was professional, helpful and pleasant. Malarie did my waxing and was very comforting and professional. Neese (sp) did an amazing hair color with a special trick to stop itching. Chis then did my cut which is awesome. She was professional and real. I will be returning and recommending my family.

This was my second trip to this salon. I left without anything being done. Very, very unhappy. I asked for a cut and color when I scheduled the appointment. When I explained what I wanted done the stylists first words were I can’t do that in the time they gave me. I wanted a full color with hi-​lights and I guess they only scheduled for root touch up. I didn’t know I had to explain in detail what a color means on phone.
I did give 1 star because my first visit for a cut was ok.
This place is not very accommodating to customers. You either fit their schedule or you don’t get in. I expected a salon with high end prices would have high end customer service.

I called ahead for bang trim and was told to come in — waited for 30 mins and was repeatedly told «it’ll be a few more mins.» I finally gave up and left.
I get that a bang trim is an add on but then be more realistic and tell me it will be 20 – 30 mins because we only have one person! This was such a turn off that I am not going back to get anymore full haircuts! It may be a free service but I am a client there and would still like my time to be respected.
Done with this salon.

Today is receive amazing service at Josephine’s. As soon as I walked in the door I felt welcomed as the cashier greeted me. I received an awesome facial from Mallory. She is very knowledgeable about the products that she used. She took her time and did not rush. Mallory provided a great facial and customer service. I will be back soon for my next facial! I would highly recommend this spa & Mallory.

Went after five on a Thursday (quiet, not busy) .I had a good ombré hair job turn bad after few months. The person who dyed my hair is Olympai. I came out a lovely deep chestnut brown with warm tones. Great services, decent prices, free champagne and snacks, plus a free aroma therapeutic hand massage. Fair warning do not be 15min late they cancel your appointment :)

Decided to try this place after my hair salon moved across town. I really, really wanted to like this place since it’s less than 5 minutes from my home. When I made the appointment, I explained I usually get full highlights but I wasn’t sure if I wanted that or something new color-​wise. When I got there I explained I was pregnant, and the stylist said they usually do highlights in this situation. However, he could only do a partial based on the time they had booked. A partial highlight was unacceptable considering I pull my hair back more than half the time. I asked if there was anything else that could be done, and no alternative was suggested. Stylist was pretty aggressive when I explained my previous stylist used a «toner» on my hair with and in between highlights because apparently, they use a different term for the solution. Then he told me my attitude was making him uncomfortable when I was the one in tears. Manager came over and wanted me to either come up front or go into the back room, making me extremely uncomfortable. When asked why, she said either wanted to rebook me or send me to the salon more than 10 miles away to see if they could fit me in. She also told me they didn’t recommend full highlights for pregnant women because of the chemicals. First, I cleared my appointment with my doctor and I’m in in second trimester. Second, this statement contradicts pretty much every modern pregnancy book and website out there. By this time, I was done and told the manager that I was just going to leave. Honestly, probably the worst experience I’ve ever had at a salon, and I’m not particularly picky.

A good hair day is the start to a great day overall in my opinion! I wanted to review because it’s been about two months since I’ve had my hair done here and everyday is still a good hair day! The stylist who does my hair is Jamie, she is by far the best I have ever had! She is such a delight and really listens to what I want! I’m very picky about my hair and she has yet to disappoint me in the almost 3 years she has been my stylist! She goes over and beyond to even show me how to do my hair daily to maintain its beauty! Josephine’s is a bit pricey but I know Jamie is worth every cent! Thank you Josephine’s Day spa, for having such a lovely stylist!

This was my first time at Josephine’s Day Spa in Pearland and I had a great experience. Kelly shampoo’ed, cut, and style/​blow-​dryed my hair and it looked, felt, and smelled fabulous. Immediately after my hair cut I went to the airport and hopped on a plane to Greece! My hair was fabulous in Greece and it lasted 3 days! I’m very thankful to Kelly for being patient with me, listening to what I wanted to do with my hair, and then following through with a great hair cut and style. And the shampoo was the best scalp massage ever! Thanks Josephine’s. I will be back!

Well I really wanted to try this place, but I’m a new mom and didn’t want to make an appointment until I was sure I had a sitter. Finally I got a sitter, but it was last minute on a Sunday afternoon. I called and asked if they could accommodate a walk-​in, and they said yes. So I made a nearly hour long drive down there and once I walked in they told me no, they could not accommodate me. That is understandable but I wish they would have told me that when I called! I wasted a precious Sunday afternoon going back and forth to the salon with no result, when I could have been with my baby. It’s too bad because they lost the opportunity to gain a new customer and a get good review.

Great customer service. Shelby Mitchell cut my hair, and she was very nice. She transformed my hair into something cute and sassy! I was unsure about the cut she suggested, but I trusted her and took the risk. Shelby made it look great! I will definitely come back!

I have been coming here for a year and have never had a bad experience. I am incredibly particular when it comes to my hair, so I was nervous when I first went. My stylist put my fears at ease, matched the hair color I wanted and has since tweaked it, making it look richer.
I have also had my eyebrows waxed here and it is a fantastic, relaxing experience! You lie on a heated massage table, then the girl takes her time to remove the hair without hurting you (as much). I never thought I would like a wax job, but I do. I took my sister the last time I went, and she agreed with me, it’s an amazing experience.
I find this place worth my hard-​earned money.

I have mixed feelings about Josephine’s.
I really really wanted to like it. I’ve been there 3 times for haircuts and twice for nails. My first mani/​pedi was literally the BEST mani/​pedi I’ve ever had. When I asked the tech what her name was and which days she worked, she told me it was her LAST DAY! Talk about a major letdown. :(The only other time I had my nails done, it was a horrible job. I won’t name names but I think she was still learning and they were terrible! I could do a better job at home, but the reason you go to a salon to get them done is because they should be able to do a better job than you!
The other times I’ve gotten my hair cut, twice were just okay (one was a trim before my wedding, not much to mess up) and two other short cuts, one before having chemo (I cried) and one after chemo when my hair was coming back.
Maybe I caught the salon when it was getting new stylists in, but I felt like I was getting newbies every time. For an Aveda salon and $ 40 a haircut, I guess I was expecting more. Yes, it’s true that you don’t tip, but that doesn’t mean that they shouldn’t do a good job. They say the «tip» is being a return customer and giving them referrals. I wish I could say that I have done both.
I would much rather brave Chinatown on a busy Saturday afternoon to get a $ 16 haircut from someone who really knows my hair, than to have the convenience of going to a salon in the Pearland Town Center (less than 10 minutes from my house) to get a haircut with someone who is still learning and doesn’t know my hair at all.

I had waited 3 weeks (rescheduled once b/​c of the stylist’s schedule) for a cut and style from a recommended stylist a friend of mine used. On the day I was supposed to get my haircut, the stylist called in sick and I had to see someone else. Granted the replacement stylist did a good job, but I was also told I would get a discount for the inconvenience. If the price I paid was a discount ($ 80) then I’d hate to see full price! Also, they will not take walk-​ins for a simple bang trim, appointments only for something most salons will do for free in 10 minutes.

This is the worst Aveda concept salon I’ve been to, after having been to several in the Houston area as well as on the east coast.
I have gotten my hair cut here twice. The first time was fine, the girl was nice enough, and she chatted with me. However, the haircut was only so-​so, and she did one thing I had very specifically asked her not to do.
My second cut is what inspired me to write this review. Shey R. sat down with me and asked what I wanted. I told her, and she seemed to be listening. Then she gets up and walks away, and I am evidently supposed to follow her back to get my hair washed — she did not verbalize this transition and it was bizarre. The hair cut itself lasted less than 5 minutes, and when it was over, she never gave me a mirror to see how the back looked. She refused to make conversation with me, even though I made a few attempts. When I got home, I looked in the mirror (finally) and realized she hadn’t listened to me at all, having cut the layers waaay too short (giving me basically a «rachel»). She had the nerve to give me her card at the end, which was more conversation than she’d made the whole haircut.
I suppose the no-​tip policy here really is too good to be true. WIthout working for a tip, the stylists have no incentive to provide good customer service. The prices here are cheap, especially for an Aveda salon, and the haircuts aren’t terrible, just generic and uninspired, so it may still be worth going to if you love Aveda products but are on a budget. Just don’t come with your hopes too high — this is not a very professional establishment, certainly not up to par with other Aveda salons I’ve been to.

I’m going to agree with one of the Unilocalers, this salon was not impressive when it came to my pedi. But, i’ve never been to a hair salon that had impressed me, so I’m going to stick with the nail salons for the pedis!
But, for hair, I had Jamie… she asked all the right questions, and totally understood my hair. I’ve been back 2 times, and really enjoy her cuts and wash! This salon also does not allow tipping, which is totally foreign to me. And though a cut was over $ 40, that’s what i would have spent with a tip at another salon. And, it was also nice not have to stress over having to leave a tip if you arent satisfied.
Jamie’s not overly chatty, and though I know some women love to chat it up in the salon amongst each other, I dont. so I appreciated she wasnt having a conversation with other stylists and/​or trying to chat it up with me. She was friendly and professional. I’ll definitely go back !

Having moved from Oklahoma to California and now recently to Texas, I have always counted on Aveda to point me in the right direction for a great place to get a good mani/​pedi. Unfortunately, this time I was less than impressed. I set up an appointment for a spa pedicure, spa manicure, and a brow wax. Since I have been to several Aveda spas/​salons before, I knew exactly what I wanted and thought I knew what to expect. Yikes, boy was I wrong.
When the nail technician came to get me, she never introduced herself so I’m not sure of her name. I believe I heard her being called Shelley. The pedi itself was about 15 minutes… I was left alone wondering when she was coming back for about 20 minutes. She shared with me that she actually does hair, which I thought was kind of odd. I haven’t ever been to an Aveda spa where the nail technician was also a hair stylist in the same location.
Then, it was onto my mani which was done by someone else. He was a complete sweetheart. His name is Tai and I really enjoyed chatting with him. He did a excellent job on my mani. I was feeling a little better about things until he also tells me that he is a hairstylist at the spa/​salon and explained how they were filling in for the actual nail technician. Maybe I’m being picky, but I much rather have them call and reschedule me than have people performing the job of someone else. I felt kind like I got cheated from what the real experience was suppose to be. It did explain the lack of feeling of pampering and that spa-​like experience that should be expected with the prices they charge ($ 33 for mani & $ 55 for pedi).
My brow wax by Irena was the best part of the visit… if that tells you anything. Ouch! She did a fabulous job and I would definitely go back for another brow wax from her. She is the reason I gave this place 2 stars instead of 1.
When I got home and got a close look at my toes, I was less than impressed. I have done a better paint job. Don’t get me wrong, everyone there was super friendly and nice. It just didn’t seem very professionally run and I never did see anyone that acted like they were in charge. So, if you book an appt for a mani/​pedi make sure the nail technician will be there. From the previous review, I can only think that was the difference in my experience and hers.

Okay, I really love this place! It is pricey… but sometimes you really do get what you pay for. I went in for a manicure and pedicure, and what I got was a mini-​vacation. Annie did an excellent job on my nails — after 5 days and rough treatment (barefoot and bare-​handed gardening!) my nails look like I just got them done. And pampering? Oh, yeah. Apart from great service, what I like is that the atmosphere is soothing, calm, quiet, really really really relaxing.
More good things: private rooms, Aveda products, OPI polish, refreshements that are actually refreshing. I’m looking forward to trying the facials. They also do good hair.
And there is absolutely positively NO TIPPING. Be sure to consider that when you look at the prices.