Omw Terry Gena was the KINDEST worker in the drive through today. She was SOHELPFUL explaining the menu of new items. My husband ordered a new drink he didn’t care for so she kindly switched it out for him… we also ordered another muffin at the window and she was so sweet!!! She needs to be a manager!!! GREATATTITUDE!!!
Nathan N.
Évaluation du lieu : 3 Houston, TX
This is a smaller Starbucks location, but they have a drive through. They have plenty of parking. The baristas are friendly and they got my order right.
Lawrence B.
Évaluation du lieu : 1 Pearland, TX
I just had the worst cup of coffee at Starbucks in Pearland, Texas! If I didn’t have another appointment, I would have returned it to the idiot who made it. The protein powder was dumped in the bottom, not mixed in at all. It was like drinking coffee flavored curds. After one sip I knew I couldn’t enjoy it. Really Starbucks? Is this new standard of service we can expect? You have proven you really don’t care for anything more than hawking convenience rather than quality. With all the choices for good coffee Starbucks is falling off my radar. Keep your«stars». I don’t need them. I just want a fresh, tasty cup of coffee!
Erin T.
Évaluation du lieu : 3 Pearland, TX
I’ve been here numerous times, but never in the morning. I wouldn’t come in the morning on my way to work again. I waited 15 minutes for a coffee. Who does that at 640 in the morning? Maybe it’s me. Service member was super slow and gave me back change one piece at a time. Strange? It’s walking distance from my house and Starbucks is always dependable for a good Cup of Joe. I think I’ll just choose my time better.
Alicia A.
Évaluation du lieu : 1 Pearland, TX
Drive thru is always slow and potential to get order wrong is very likely. I’ve been coming here for the past 1 ½ years and all I can see is that I wish that they could get their act together! Only if the 518 and 288 location had a drive-thru because at times I don’t want to get out with my kids.
Vicki N.
Évaluation du lieu : 1 Pearland, TX
The little hispanic manager or barista there is so rude! She skips over me today to get a free drink to her«guy» friend right behind us! There was two customers ahead of us and she goes and says hi to him. Ask him“is it the usual”? Grabs a cup and makes him a drink right away. Never rang him up and totally skipped two customer that have been standing in line. After she finishes she continues to gossip while both customers standing there staring at her. Really? Where is upper management in this so called Starbucks joint??? Please help get this girl fired!
Melissa G.
Évaluation du lieu : 5 Manvel, TX
Favorite Starbucks because the service is great. I live 5 min away from another Starbucks and make the drive to this Starbucks for the awesome service. And my drinks are always great
Courtney P.
Évaluation du lieu : 2 Austin, TX
The employees at this location are very kind and wonderful BUT the drive-thru is always slow. Wait is always 15+ minutes(even if it’s just 4 cars). It’s not uncommon to see cars leaving the drive-thru because they are tired of waiting.
Charlene P.
Évaluation du lieu : 1 Houston, TX
The wait time here is horrendous. I have waited 12 minutes for a latte before. I refuse to ever go to this location again. I would rather suffer a caffeine headache than go here!!!
Danielle K.
Évaluation du lieu : 3 Pearland, TX
There is always a line in the drive thru. It moves very slow. They always seem to be short staffed. I’ve waited 20 minutes in the drive thru before. When placing my order they never tell me my total which is annoying especially when paying with cash.
Nancy F.
Évaluation du lieu : 1 Friendswood, TX
Not very clean! Lots of flies on the chairs because they are sticky and the flies are attracted to the syrup. Also the floors and tables are filthy ! They weren’t that busy so someone could have been sweeping and wiping tables and chairs down
Stephanie M.
Évaluation du lieu : 3 Citrus Heights, CA
This Starbucks is right next to my house so it’s super convenient, however it’s verrrry slowwww. Even in the middle of the afternoon and there’s no rush they’re slow. Also, the employees kind of all seem like they hate their job which is sad to me, work shouldn’t be dreadful.
L E.
Évaluation du lieu : 2 Dickinson, TX
Ordered three caramel ribbon crunch only to get to the window and there’s no crunch. This wasn’t new information for them, however they didn’t feel obligated to share as I ordered. This isn’t the biggest problem, the problem was the careless attitude of the worker and the manager. There were no apologies for lack of communications. They even acted as if we were wrong for not wanting to drink a different drink from what we ordered.
Jared I.
Évaluation du lieu : 3 Pearland, TX
Good Iced Coffee. I ordered a French vanilla but they gave me a hazelnut iced coffee. It was still good tho.
Katherine R.
Évaluation du lieu : 5 Pearland, TX
Super! Drive-thru is quick with no mistakes on orders thus far. Friendly, patient & helpful staff! Always a must for a break!
Hungry M.
Évaluation du lieu : 4 Oceanside, CA
Amazing customer service, and awesome attitudes. We were waiting for a little while I’m the drive-thru, and they gave us everything we ordered for free. Great job!
LeighAnn H.
Évaluation du lieu : 1 Pearland, TX
Slowest and least friendly Starbucks in the area! Not very clean either. The drive through service is horrendous. Luckily there’s one only a mile away at Pearland Parkway and Beltway 8 that’s exceptional.
John S.
Évaluation du lieu : 3 Pearland, TX
First time to this Starbucks location. I ordered two frappuccinos, mocha and a green tea. The drinks were made correctly and I received them pretty quickly. The staff was very friendly… Unfortunately though, I do have a pretty big complaint. The restaurant lobby itself was noticeably dirty, even more so after sitting down. Trash was sitting out and the floors were littered with straw wraps and used stirrers.
Le L.
Évaluation du lieu : 5 Pearland, TX
Love coming to this Starbucks! The Baristas are friendly, Plus I love there coffee !!!
Lisa N.
Évaluation du lieu : 4 Houston, TX
Its a very spacious and clean Starbucks! The employees were friendly, and the drinks were made up to par. It didnt take long for the drinks to be made either. We tried to order a drink in the venti size, but they didnt have anymore cups in that size, so they actually gave us the larger size! I cant remember the name exactly of that size but it starts with a T. I just dont like how the customers like to stare so much.