This is the worst ihop location I have ever been to. We definitely not be returning. The servers suck the food takes forever. Servers can’t communicate with each other. It took 55 mins to get two orders to us because our sever left & no one put in our order. Worst ihop ever! If you are in a hurry don’t come here you’ll be stuck for a minimum of a two hours.
Akiree C.
Évaluation du lieu : 4 Tempe, AZ
Place was clean. Waiter was nice and kept on checking with us to se if we needed anything. I had the french toast combo(2 eggs, 2 slices of bacon, hash browns and ur choice of french toast) and a coffee. My Brat had the Denver burger(cheeseburger with ham and green bell pepper and onions omelette) with fries and a hot chocolate. Food came to us Ina decent time and place was busy. Everything was delicious! Even my daughter’s burger was very good. And let me tell u I’m not a big fun of burgers at places like this. An overall we were very satisfied with our meals and service and all for $ 26+tip
Summer W.
Évaluation du lieu : 1 Mesa, AZ
Only gave 1 star because 0 wasn’t an option. Where to begin. first. Walked in on crutches. Stood in line. Then finally got a seat. No silverware for anything ordered coffee. Asked for 2 tickets. Made it VERYAWARE that I needed decaf husband even said caffeine will kill her(won’t but can’t have it for medical reasons) came out we regular and«decaf» I confirmed please make sure 100%that this is decaf I CANNOT have regurlar. Said it was. Trusted that. Asked 5 times for silverware so we can stir our coffee. I stirred with my finger so that I could actually enjoy my coffee. Nope it was cold. had to walk up on crutches multiple times and ask for silverware before we got it(after causing a scene). Then 33 min after we ordered we still did not have food. Walk to restroom and came back. Dirty gross bathroom. All 3 other people in my party had their food. I did not have mine. They brought out mine all on seperate plates. Asked for extra crispy hashbrowns. Mine were the only ones undercooked. The waitress I couldn’t tell if she was new or not, but when all my food came out on MULTIPLEPLATESARENOWCOLD. The manager dismisses her to help another table and then she took over. Where she said I took your meal and compt it and added a 20% discount. Great not even halfway through with the cold food. And she brings us 1 receipt instead of 2 like we asked. Put it down and walked away without commin back the manager did say she was sorry but made excuses as to why my food was wrong on multiple plates, while all 3 others had theirs correct it made no sense. Then to be dismissed before we even got half way done. Was insulting. Not once did they ask if we wanted anything else etc. This LOCATION Is horrible. Messy, rude, unorganized and untrained in customer service. I will never go back to an IHOP ever. much less this one. Save yourselves and go to the goood egg. much better than ihop. ANDITWASN’T DECAF!!! so now lots of pain and Dr appointments for this. Great. Way to waste a bunch of money. Glad caffeine only hurts me and doesn’t kill me. Good job ihop your employees SUCK
Ray R.
Évaluation du lieu : 1 Glendale, AZ
Worst place For some reason only 2 employees on Saturday night what a joke and of course services with around 25⁄30 customer 7 tables and empty dishes on the tables place looked like hasn’t been cleaned in months . Understand it’s Easter Eva either you closed or have enough staffing . I understand this much work needs more employees but as customer and restaurant/coffee shop owner it’s not customers issues you are under staffed …
Charlyn V.
Évaluation du lieu : 2 Phoenix, AZ
Unclean bathrooms, slow service. I wouldn’t recommend coming to this location.
Wendy J.
Évaluation du lieu : 1 Tolleson, AZ
Poor service. Waited like 5 mins on a slow night to get seated another 10 for drinks and then waited 27 mins for no Mal. Yes I timed it. Ridiculous
Charmaine P.
Évaluation du lieu : 1 Mesa, AZ
I wish I did not have to even leave one star! Do not waste your time or money!!! The service was fair however when I asked to have my turkey sausage cooked on the well done side I was given a shock!!! I ordered a side of hash browns and because I wanted well done sausage the cook decided to pluck a hair from god knows where and place it inside my hash browns… The follicle on the hair was still attached!!! So it was intentionally pulled from his body and placed inside my food. Glad I inspect my food before I eat it! …to the waitress that served us and gave my kids the yogurt, thank you for your great service and to the cook… Carma is a B*$%H!
Claire D.
Évaluation du lieu : 1 Phoenix, AZ
Tried to eat here but stood in line waiting to be sat in a half empty restaurant for 10 minutes and finally gave up! At 9 months pregnant, I couldn’t wait any longer…
GAry G.
Évaluation du lieu : 1 Peoria, AZ
Went in around 130 in the morning and waited for 10 minutes to be seated. Male waiter took me to my seat and I waited another 10 minutes for him to ask if I wanted something to drink. After watching him stand and talk with other tables for another 10 minutes I left. This guy only had a couple tables, terrible service won’t be back.
Charles S.
Évaluation du lieu : 5 Phoenix, AZ
Best dining experience ever! Service was awesome! Food was amazing! You should eat here!
Liliana S.
Évaluation du lieu : 1 Phoenix, AZ
Rude customer service! We sit and wait for someone to acknowledge us. Fifteen minutes go by and I finally ask for a server as no one was coming to our table. They bring our drinks and get our order taken care of. The soup arrives after the main meal because the server forgot about it. The hash browns which are part of the meal never arrive and as we inquire about it the server looks surprised«Do you want hash browns?» duh! It comes with the meal… We didn’t have enough silver wear. Our drinks never got refilled and by the time I got the creamer for my coffee was cold. Then the server has the balls to say«Everyone happy?» With an attitude. Bad experience! Nick, you need to have a more friendly tone. It’s thanksgiving day, be grateful for having a job.
Janely B.
Évaluation du lieu : 5 Phoenix, AZ
Ihop pancakes are the best! I ordered the breakfast sampler. Main reason for review is the excellent service that was received. Today we got Nathan L and let me say great customer service! He was very professional, attentive to our needs, and friendly. It’s good to know there are still some great servers! Keep up the great work! :)
Susan o.
Évaluation du lieu : 1 Phoenix, AZ
Super bland food, hash browns not crispy, how do you mess up hash browns. Even the pancakes were not great
Lauren A.
Évaluation du lieu : 4 Phoenix, AZ
Breakfast is my favorite meal of the day and it doesn’t even have to be eaten in the morning. The three of us dug into omelettes, hash browns and pancakes. It was a massive amount of food for just $ 30 with drinks. I had a ham and cheese omelette and it was delicious. It was exactly what I was wanting and cooked perfectly. The hash browns weren’t as amazing but the omelette was so big I didn’t have room for them anyways. Our son had the silver dollar pancakes and my husband had the country omelette. Our server was fast and friendly. The restaurant itself could use a deep cleaning and a remodel due to showing its age.
Adriana S.
Évaluation du lieu : 4 Scottsdale, AZ
My family and I go to IHOP, but we always request for SEAN!!! Hostess says he’s always requested and that’s because he makes your day and welcomes you like family. He calls my son muscle man and my son always enjoy remember him. I have the same thing all the time and Sean already knows it. So long as he’s there and my server we will continue going. Wish there were more awesome people like him!!!
Becky C.
Évaluation du lieu : 1 Scottsdale, AZ
I don’t know why I bothered to come here. I thought I’d save some time by stopping here instead of going to our usual breakfast place. Bad choice! The eggs were still runny(and we got scrambled), the bacon was burnt(the waiter even asked if it was overdone and brought us replacement-so props to him) and there was so much butter/oil on the hash browns, it was dripping off the plate… maybe trying to mask the burnt hash brown taste? Cups were dirty and coffee tasted as if sugar/flavor was poured more than coffee… Very dissatisfied and shame on me for coming here! Next time, I’ll make the extra drive to somewhere I know is good and takes pride in their food!
Barb B.
Évaluation du lieu : 1 Phoenix, AZ
Stood at the front waiting to be seated for over 5 minutes. Finally someone can and sat the person in front of me. Then left me standing there. Crowd was building behind me. Bring lots of sanitizer with you or try not to go to the restroom. Avoid it at all costs. Looks like it was last cleaned weeks ago!
Addie S.
Évaluation du lieu : 1 Scottsdale, AZ
The worse! Seriously, we stood at register to pay for ten minutes. No one cared. Left exact amount and walked out. The server couldn’t help us fast enough and get us the check. Left and he was outside with the other servers smoking a cigarette. That’s why no one was inside to collect our money. OMG where is Frank?
Laura F.
Évaluation du lieu : 4 Phoenix, AZ
I have visited this location once a month every month for the last 14 years with work for a group meeting. Sean is SUCH an amazing server and always makes us feel completely at home. He remembers where we like to sit, what we like to drink, and basically remembers what we order. I have observed him with other customers and he is as equally pleasant to them as he is to us. We have had other servers through the years and all have been pleasant and efficient. The atmosphere is a typical IHOP/chain/non-descript eating establishment. What you see is what you get. Nothing fancy or trendy. They did update this location in the last year or so, but one thing that bothers me is that they seemed to stop part-way through– and it looks unfinished. Whatever, it’s an IHOP, for the love of Pete… who cares? I have been ordering the Chicken Florentine crepes for my breakfast — without the hollandaise, because I think hollandaise is gross, not because theirs is bad. It’s just gross in general. The others in my group get eggs, pancakes, bacon, sausage, blah, blah, blah, and it’s always cooked to order and there has NEVER been a complaint — EVER. This is surprising because we’re a tough group to please. I’ve been to this location a few times on the weekends and it’s always packed, but they turn over the tables pretty easily and the food is pretty consistent. So, if you’re in the area and want a trustworthy straightforward breakfast, this is a clean location and friendly servers. Stop in and tell Sean that Laura said ‘hi’.
Patricia B.
Évaluation du lieu : 4 Phoenix, AZ
Hard to say no to a free birthday meal :) Went here for breakfast on a Sunday morning and it was a fairly good experience. I had chamomile tea and hubby had diet coke. I was adventurous and tried crepes for the first time in my life(Garden Crepes), they were good. Too sweet some bites but they were good. Hubby had the Colorado Omelette and he enjoyed it too. The only thing I can say is that it is usually bigger, but it was still a decent size. It was kind of plump on one side and the other side was wimpy. Our server Brittany was nice and friendly and one other server helped keep my hubby’s glass full. Nice team work. Oh, and by the way… the New York Cheesecake is back :)