Einstein Bros Bagels

Nice changes happy to come back for good. Great customer service today and a delicious bagel!

Oh man… Greeted with a «Hello» at the door the second I opened it. I looked up just in time to see the dead eyed young lady look back down at her register.
If I could sum up my experience with a simple phrase it this «going through the motions»
I shouldn’t be the one to say Hi at the reg first, and thank you first.
People were there, in the building, but they weren’t present. No smiles, just feigned indifference.
I always order Nova Lox on a pumpernickel with no tomato. I totally got tomato, I always get tomato. There’s 5 ingredients… I don’t want 1 of them. That’s it, that’s all.

I have to been numerous Einstein’s restaurants for over 20 years around the valley, and have found them to be reliably consistent with the food, service and general premises cleanliness.
for the second time in 2 months, I had breakfast at this location. The first time I went, I thought «hmm, they must be having a bad day,» with regard to the filthiness of the ladies’ room, the tables, the floor, the soda dispenser rust, and obviously cloudy and foul iced tea.
My experience this time was worse. there were at least 6 people I could count behind the counter, and the person that greeted and waited on us appeared very much impaired.. He asked us 4 times if our order was a specific Danish, which should not have been an order worthy of repeating at least several times.
My experience with the rest room today is that it was outright disgusting; no paper towels, no soap, and a toilet that someone had been very sick in very recently. I would think with minimal customers today and at least 6 adolescents doing nothing behind the counter, maybe one or some of the staff could clean the bathroom, floors, tables and soda dispensers.
I hope whoever owns this franchise location sees this. I cannot imagine ordering anything more complicated than a toasted bagel (when I frequently order and very much enjoy the wonderful breakfast and lunch sandwiches at the other locations). Logically, if I am thinking, that I wouldn’t order a sandwich in a disgustingly dirty place, this has to affect your profits and bottom line.
I was going to call the Health Department, but don’t need the hassle. Disgustingly dirty restaurants are a gamble at best when it comes to food handling, caveat emptor (if you go, be very wary!)

I like Einstein’s a lot and the outdoor seating is nice. I have eaten here quite a few times. Every once in a while the order gets messed up, but it is always corrected. No major complaints!

Be Sure when you order your bagel with butter and cream cheese you «special request» this to take place for both sides of your bagel. Not impressed with today’s experience @ the Tatum and Shea Einstein Bros. If management is cutting costs and that is the reason for poor service then shame, shame, shame. It’ll be Bagels and Bailies next time.

Does Einstein hire only incompetent people who don’t know what they’re doing? As I said in my review of the location off FLLW and the 101… this place is an abortion, round two. Like, late-​term status.
I don’t understand why it’s such. a freaking. mess. every time I go here. The problem is, it’s about 30 seconds from my house. So I THINK it will be convenient for me. It never is.
I came in around 9:30 a.m. this past Saturday to pick up a quick breakfast before we headed out for the day. The «quick» pickup was anything but.
I just don’t get why it’s so harried/​confusing/​stressful behind the counter. I also REALLY don’t understand why they are so afraid to yell out people’s names, rather than just pretty much whisper people’s names, then set their bag of food down and turn around meekly and get back to «working»…I actually said to the kid working «YOU NEED TO SPEAK LOUDER.» My fiancé once had his order handed directly to someone else before he had the chance to walk up to it. Really?
By miracles of all miracles, our 2 breakfast sandwiches were correct. (You better believe I checked before I left.) But it’s not worth the stress and hassle. Einstein, I hate you bad.

ALWAYS GETS MY ORDER WRONG!
I’m fed up and done with this one the seriously need to change it because I can’t possibly be the only one!

It’s an Einstein. The patio seating is what differentiates this location. A great destination for dog walkers. And you can pick up a doggie bagel for your pooch for a buck. There also always seem to be friendly customers anxious to interact with the canine diners.
I tend to arrive late with my family. Even though they are suppose to be open until 3:00 p.m. on Sundays, they stop replenishing bagels and will run out of many of the most popular (or is it just our favorite?) bagel flavors well before that. Not unusual, but the employees seem tired of the issue and react with a take it or leave it attitude. Good luck if you arrive after 1:00, or even noon. Most other days they close at 5:00 and have the same problem, just a little later.
For the most part, however, employees are friendly here.

The bagels are always really good. Perfect doughy-​ness. Always fresh. This visit I had the Lox and Bagel… and typically it’s raw salmon slices, but I don’t know how I ordered it differently but the salmon was cooked this time, which I normally wouldn’t mind… but it was a bit fishy. The slather of cream cheese was generous… and that’s what probably made it’s saturated fat content super high. Oh well…
The place was decently clean and staff decently nice.

The food was great, so was the coffee. But the service. Eh. Every time I walk in there I kind of feel unwanted. As if the workers would appreciate if there were no customers. That’s not good for business! We pay you, ladies.

Excellent place to eat.
I’ve been coming there for about 10 yrs and can only say it gets better and better.
The staff in this particular
Einsteins is the best. Very Friendly
Bagels and coffee always good.

Stopped by for coffee and a bagel sandwich.
All but two of the coffee urns were out of coffee.
I ordered the bagel breakfast sandwich with what was reputed to be eggs with bacon and cheese. The eggs resembled an egg substitute rather than real eggs. The flavor supported that assumption. The cheese at least tasted like real cheddar cheese.
Between ordering and after eating no one had refilled the coffee.
The staff were friendly enough despite being disengaged.
All in all I won’t return to this Einstein’s and won’t order anything other than a bagel should I visit another.
I would have been better off at the Starbucks which is less than twenty yards away.

Be VERY, VERY careful asking for a sandwich as a wrap. I ordered a ham and cheese make your own sandwich, ordered it as a wrap to go. I got home, there’s lettuce and mayo and… what this? what’s this I see in this sandwich? there’s the cut-​off fingertip of someone’s glove lodged between the lettuce? (At least I hope it’s the finger tip of a glove — I’m not even going to think of the other thing it could have been.) Ewwww… gross… I didn’t finish the sandwich. Memo to self: Don’t ever get wraps from Einstein’s, particularly not the one on Shea. Disgusting. If it ever happens again, I’m calling a local news station to report it, then I’ll call the state health department. Gross, gross, gross, gross, gross, gross… if you can’t deliver sanitary wraps, THEN DON’T PUT THEM ON THE MENU. Not a place to go if you like wraps.

My boyfriend was addicted to this Einstein’s before we met. He went here every day for almost two years, then I moved in and started making breakfast. We still frequent this location together when I don’t feel like cooking.
I like this location for its large patio and people watching. The new bagel thins are pretty awesome, I get the breakfast sandwich with egg white, asparagus and cheese and it is tasty. Good bagels, consistently good service and friendly employees make this Einstein’s stand out.

They really do everything right. Great drinks, great food. My husband loves the italian chicken panini and I love the club mex on the challa. Yum. I also like to spon-​tin-​a-​i-​tea! (get it??) Yum! Did I mention– YUM?! Wish they were open for dinner.

Einstein’s always has great coupon deals… and this past Saturday I had breakfast there for only 4 bucks. What did I have you ask? Well I had the Turkey Sausage (which is a huge plus for me) and egg white bagel sandwich with cheddar cheese on an Asiago bagel. I also had a small coffee to go along with it… and that includes free refills. This meal would have normally cost me close to 8 bucks and again I only paid 4 bucks… enough said. Eat, Drink, and be Merry my Friends!!!

I’m going to give Einstein Bros. 4 stars, even though I wasn’t thrilled with my Ancho Chicken Wedge. It was my fault thought — I was being virtuous and chose from their under 400 calorie line, when I should have just gone for what I really wanted. Case in point, my boyfriend’s turkey on a jalapeño cheese bagel was great. My «wedge» was really just a triangular wrap with gooey, spicy cheese. Actually, now that I think about it, it really should have been called a quesadilla.
The menu is more limited than Panera, but I love their bagels and all the shmears — especially the honey almond. I also have to come back to try some of their drinks which look especially calorific! If they had locations in the Bay area and free wifi, this place would be getting pretty close to 5 stars.