got a 3 peice and a 2 piece dinner on sat. 4−2−16. the sales person was not friendly. the fries, roll and cole slaw was good. the chicken was terrible. dried out and old. the wing was unedible. threw it out. the manager isnt doing his job. if i lived close i would have returned it. wont be back.
Holland H.
Évaluation du lieu : 1 Phoenix, AZ
Let me first start by saying I looooove popeyes. So the fact that my experience was ruined thanks to Autumn and/or Jazmyn(my receipt says Jazmyn but the girl who was helping me had a name tag that said Autumn). Lets start with Autumn, she was the kicker of this shiteous experience I had on April 2nd.(yes, the same date as the two posts below, expressing their exact distasteful experience from this location). I come up to the drive thru and I am compiling a large order; she greets me and I politely stated«one second, please». I kid you not, literally 10 seconds later, she blurts out«did you want to try a box or something». I answered, yes but I still need one second, thanks. She huffs and puffs(first strike on my patience). Then not even, one minute later, I let her know I am ready. Huffs and puffs(AGAIN), ok go ahead; I proceed to let her know, I have a deal for buy a three piece meal and get a two piece meal for free. I repeated, three or four times — can I please get a mild three piece meal with mashed potatoes and fries with a strawberry Fanta. WHAT? HUH? Huffs and puffs(AGAIN. 3 times already). I repeated again and FINALLY, she got it. Then we moved on to the same struggle for the two piece. I repeated that I wanted two piece spicy with red beans and rice and fries. Easy enough; she continues to huff and puff. I order two chicken strip boxes and go to order a drink and she huffs and puffs and proceeds to hit me with an OMG. At this point I am irked beyond belief; I’m trying to find it in me to woosaa but this is absolutely ridiculous. I go up to the window and as I am handing her cash and the coupon; she rolls her eyes at me and I lose it. Girl, what is your problem, you’re lucky I am on the younger side. Our parent’s generation would be talking to your manager right about now. I understand it’s the weekend and you probably don’t want to be here but you are getting paid to do a basic task. Take orders and be decently friendly. All that huffing and puffing you are doing is not only annoying, it makes you look ugly as hell. As I am letting her know about herself, she interrupts me and adds, well if you don’t like it, you can talk to my manager. I laughed out loud, like a literal LOL. and simply replied with If you don’t want to drop the attitude, send your manager on over; otherwise, just let me pay for my food so I can leave. I am then handed, four boxes upside down and thrown in a bag and when I asked for sauce, another woman(I imagine Jazmyn) hands them to me trying to be super polite. I pulled up front checked my food, realized that she did not ask me what pieces of meat I wanted and was far too annoyed to even go back. When I got home(which is at least 10 minutes away), the food was mediocre at best. It was old and dry and not what I am used to, even from this location. My entire craving for popeyes was ruined. I have tried to call for a formal complaint but their number mysteriously doesn’t work. So $ 25 dollars later, my food was not worth it or the attitude I was given. Safe to say, I will not be coming here for a while. I will let my craving be satisfied by the location on Central, a little bit of a push, but worth the fact that the workers aren’t trying my patience by throwing some petty teenage shade this girl was doing.
Luther L.
Évaluation du lieu : 1 Phoenix, AZ
two trips to get an order correct. i’m wondering how hard it is to get an order of chicken tenders and a poeboy sandwich correct. let alone, the person who took my order in the drive through was cleaning the tables when i came in for my second trip there but inside, and had the audacity to say weren’t you the one who just came through the drive through not too long ago? and chuckled and walked away. then the person who behind the counter looks at my receipt and asked what is she supposed to do with this when i just called 5 minutes prior. fix my order! make it right. and people in the fast food industry are asking for $ 15 per hour wages when they can’t even get a simple order correct. «and what would you like to drink?» sweet tea. what was that? sweet tea! «i’m not understanding» sweet tea. for a place who’s staple beverage is sweet tea and them not understanding what we were asking for.
Jessica S.
Évaluation du lieu : 1 Phoenix, AZ
I’ve been there 2 times the past 5 years and now I remember why I never returned. I decided to get dinner there one night for my family and went through the drive thru. «Yeah,» was how I was greeted both times. I’m sorry but at a place of business, «yeah,» is very rude and unprofessional. Just how I was greeted both times was the reason I didn’t return. Food isn’t so bad but nothing spectacular.
Michael G.
Évaluation du lieu : 2 Phoenix, AZ
Staff are slow and not very organized. Cashier chewing gum like a cow chews it’s cud. Chicken was dry. Definitely had better and will try snot location.
Joshua M.
Évaluation du lieu : 1 Phoenix, AZ
Extreamly slow and disorganized. Workers look like lifeless, unemotional zombies. No communication between staff and management. Cashier chewing gum like a cow chewing her cud.
Andrea R.
Évaluation du lieu : 2 Los Angeles, CA
Was visiting the area for NYE and had a hankering for a ready made meal to toast in the New Year. Had a coupon for the 14 piece Mixed Chicken meal. Arrived at about 7:15pm. The restaurant wasn’t closing until 9pm. There was already little to no chicken left. I gave 2 stars instead of 1 because they honored a coupon from another location, however that’s the best part of the experience. It took well over 30 minutes for the order, the cooking staff got into a screaming match complete with slamming to kitchen tools and appliances, when I got back to actually eat, I opened the box to find 2 breasts, 1 thigh, 0 legs, and the rest very small wings and even a few flats from a different type/flavor of chicken that was offered there. I felt like my order was just thrown together an if so, why did it take 30 minutes for chicken that wasn’t even fresh not a true mixed meal? I know folks wanted to get out for New Year’s celebrations but they should have been closed if they didn’t want business.
Tim S.
Évaluation du lieu : 4 Surprise, AZ
I was texting with my friend Kate and she had mentioned that she was going to Popeye’s for lunch. She planted the damn seed! I had seen a commercial recently for their Pepper Barrel Tenders, too, and they looked delicious. I decided to come down here for lunch. I’ve been to this Popeye’s a handful of times(surprised I never wrote a review) and its only about 2 miles from my work. I placed my order for the Pepper Barrel combo which comes with 3 strips, choice of side(fries), a biscuit and a drink. $ 6.49. Not bad. not bad at all. Here is how everything was… Pepper Barrel Tenders– Popeye’s chicken strips are some of the best in the land. When I used to live in SD, we could hit up the Popeye’s in El Cajon a lot! Glad to report that their strips are pretty consistent out here in AZ! These Pepper Barrel Tenders are marinated in a Tabasco sauce and then fried up. You could immediately tell that they looked a little different than the normal strips. They were nice and spicy and had great flavor. The tenders were a bit smaller than I had remembered, but they did give me 4 of them instead of 3, maybe to compensate the skimp size? Anyways… I got some sweet heat sauce with them and they were delicious. I would get them again for sure. Fries– Popeye’s fries are hit and miss. When they are good, they are really good. When they are bad, they are flat out nasty. Today they were really good! Nice and hot, crisp and full of flavor due to their seasoning/coating. If their fries were like this all the time, I would be happy. If you aren’t a fry fan, you can never go wrong with their mashed potatoes and gravy! Biscuit– Popeye’s biscuits are fantastic! Full of butter, fluffy but sometimes they have a bit of a crunch when you bite in. I love them and could eat half a dozen. Drinks– Coke products… score! Service is always prompt. Maybe not the friendliest, but they do get you your food really quick. One other thing… for whatever reason, in my fucked up, crazy mind, this Popeye’s seems like it should have a bullet proof glass window up at the counter. This Popeye’s is not in the hood or anything, and it doesn’t NEED a bullet proof glass window, but if it did have one, it would seem more«complete». Some Feng Shui type shit. If I was a Popeye’s architect, I’d definitely install one here! Random, I know… right? Anyways… Popeye’s is good shit! I know I will be back soon enough!
Anthony M.
Évaluation du lieu : 5 Glendale, AZ
Ohesha was awesome. Very friendly and help me get the best take home dinner that would fit my family. Thanks so much. Ohesha
Jessaca D.
Évaluation du lieu : 1 El Mirage, AZ
My husband stopped here after a long day of work and went through the drive thru. He ordered a combo for me and one for him with an extra sand which. The wait was very long. He finally received his food and was told to have a good night. He got home to realize he never received his drinks. We looked for the receipt to find the number but he was sure he never received one. We called them several times and never got anyone to answer. Will not be stopping in to this location
Janet N.
Évaluation du lieu : 3 Phoenix, AZ
Was having a hankering for comforting, fast food and I was exhausted after working for 12 hours so what better way than Popeyes! I’ve visited this location via drive-thru and inside, found service to be actually good for a fast food place. In terms of the people working they have been pleasant and quick. I’ve been all about the $ 5 box which comes with either two pieces of chicken or three tenders and two sides of your choice and a biscuit. I got the Spicy Tenders with Mash, Mac & Cheese and Cajun Fries before. The Tenders are so juicy, tender and with a crispy, crunchy exterior. The mash is always my favorite, the mac tastes premade(noodles are mush) and the Cajun Fries tasted way too stale for my liking. The biscuits are so good and I was lucky enough to grab some fresh ones that were just slathered with butter. The Sweet Tea is pretty good too, though not as good as Raising Cane’s or Lolo’s. The chicken here is spot on and great for the price. Definitely easy on the wallet if you’re a college student like myself!
Stan L.
Évaluation du lieu : 4 New Haven, CT
If you are a Popeyes fan, This Popeyes is more than legit. Great food and Management is on point(meaning great attention is paid to their customers). I’d recommend this Popeyes to anyone.
Ray D.
Évaluation du lieu : 3 Reno, NV
I could be a board member of the franchise. The chicken is as we say back home«on point’! It is always a treat to get my fix at this Popeye’s as it is conveniently on the way during my treks back and forth from Flag to Phoenix. I go through the drive thru. The people here are just doing their job, taking money and passing orders out. They don’t move fast and I typically have to wait for chicken to drop and this means I pay and drive to the front of the store and wait for my food to be brought the me. This rarely happens anywhere else so I am gonna have to dock em.
Marcos A.
Évaluation du lieu : 5 Scottsdale, AZ
Popeye’s started as a restaurant in New Orleans Louisiana in 1972 serving a southern style menu. The franchise started in 1992 in Atlanta Georgia. Although some people believe may think this restaurant has a relation with the cartoon character Popeye, it does not. The name came from a 1970’s TV detective named Popeye Doyle played by Gene Hackman. They have items on their menu such as fried chicken, shrimp, jambalaya, red beans and rice and other different types of items like these. They use Cajun spices to season there food unlike other chicken restaurants such as Church’s, KFC, and Chic-Fil-A. The Popeye’s on 7th St. and Central Ave. is a somewhat newer restaurant. They have not even been open a year at that location yet. The location I would say is a great location as far as attracting customers. It is right next to Sunnyslope High School, and across a common business plaza with a high traffic area. Driving into the location can be difficult due to the high traffic at times. The size of the restaurant is a little small but it still packs a punch. As we went into the restaurant we noticed that even though it is new, it seems to be well taken care of. The staff seemed to be welcoming throughout our visit. We ordered an assortment of chicken tenders, jambalaya, red beans and rice, with a couple chicken po’boys. The food all came out hot and the chicken was crispy. The jambalaya was tasty although being used to southwestern food we didn’t have other types of jambalaya to compare it to. We all agreed that the biscuits were delicious and unique from any other restaurant biscuit we had. Popeye’s has a tea they sell which was actually pretty good. Overall this restaurant seemed to be a pleasant experience. It was a little pricier than other chicken restaurant competitors. But quality does usually cost a little more to help maintain the integrity of the taste. We would recommend anyone interested in southern style chicken to go to Popeye’s. The taste is different from the usual types of food here in the southwest. And even though it is fried chicken, they use peanut oil to fry there food which is healthier. For anyone who is not interested in spicy foods they also offer mild flavors. On a scale of 1 to 5 we give Popeye’s a 5.
Temyka J.
Évaluation du lieu : 2 Cypress, CA
Sent the hubby to grab some Naked Tenders. He came back with the most salty and greasy tenders ever! I didn’t even finish eating them. I’m only giving them two stars for the biscuit and my husband seemed to be satisfied with his shrimp meal. This is why I hardly ever eat fast food.
Ken G.
Évaluation du lieu : 2 Phoenix, AZ
Told me I would have to wait 5 – 6 minutes for catfish dinner to cook. OK. 11 minutes later, I go up to inquire about my food and they look at me like I have three heads. Typical inept customer service. Restaurant was clean.
Tim K.
Évaluation du lieu : 1 Avondale, AZ
UGH… Just ate at this place and I feel sick. Heard it had changed and had good food, so I though I would give it a chance. Ordered the special, 4 pieces of chicken, fries and a biscuit. The fries were all that was edible. The chicken was in the form of a large fried piece of breaded(hard) something. The breading was not good, I removed what I could and did find some chicken, but it was as dry and tasteless as can be. I made it through almost 2 of the 4 pieces. The biscuit was a round, limp, funny tasting piece of pastry, 2 bites was all I could take. I ate all the fries. Absolutely horrible food. I would not eat this again if I was starving, dreadful and now my stomach is upset. Might be time for a purge, even though there was no binge.
Jason W.
Évaluation du lieu : 5 Scottsdale, AZ
Popeye’s has great chicken tenders. I come here for weekday lunch and the tenders are, crispy, hot and juicy. I love the mashed potatoes and gravy, neither taste like they were squeezed out of a bag(cough cough KFC). The biscuits are awesome too. My most recent trip I tried the blackened tenders which are not fried or battered, but seasoned chicken tenders. They were tasty and slightly more healthy. I also looked around and there was probably 20 other people there all eating tenders… a good sign. Come for a great chicken tender meal, especially on weekdays during lunch.
Diplekha C.
Évaluation du lieu : 3 Austin, TX
I love popeyes chicken but I am giving it a 3 coz every time I enter here a weird smell I gt and of course please clean the bathroom..
Georgie M.
Évaluation du lieu : 4 Scottsdale, AZ
Admittedly, I like Popeyes! And yes, I am a Fan! Whether its this one, or the one in Blythe coming back from California, it’s a real treat to pick up some NOLA inspired food. Their Cajun Gravy is to die for! Really. Stopped in today to catch up with Scott D. We have been checking into businesses on Unilocal together for over four years. Long time! It’s been a fun four years and nice to kick back with a friend who also loves Popeyes! I had a Po’Boy Chicken sandwich, which wasn’t bad. But I wouldn’t insult any of my NOLA friends by calling it a true Po’Boy. I also ordered three chicken strips and asked for a Cajun Gravy chaser. LOL It ran me just under $ 8.00, not a steal but a fair price. A better deal is what Scott ordered, their Tuesday Special of 2 pieces of chicken, biscuit and Pop for $ 2.99. «Love that Chicken at Popeyes!» Enjoy