Terrific Service, evening lady working the desk was quite friendly. Gave us a 10% discount for AAA. Hotel itself is on par with any other inn you would expect to get for $ 60 a night(Jacuzzi king). It was cheaper than a lot of other places we called, checkin was fast and easy, checkout even more so. Only complaint is we got stuck in a smoking room, but it wasn’t awful once you cranked the AC. Bed was comfy enough, jacuzzi was great to relax in for a bit. Walking distance to IHOP, golden corral, fast food, touristy stuff and the like. Easy access to the main drag and the rest of pigeon forge /gatlinburg. *edit* just found a card fromt he hotel, Candice Cook was the one that gave us excellent service when we checked in, good job!