I ordered online at 1230pm it says pizza ready at 1255pm. I phoned up at 1254pm and asked if it’s ready. The lady who answered the phone says, «is there any problem why you phoning us if you have already ordered online?(with attitude) are you still going to pick it up?»., Im like, «yes, im going to pick it up. Is it ready?. Lady on other line, «err, let me check»(time was 1255) She said we’ll make the pizza and will be ready for 20 minutes…, talking about raising minimum wage. Poor customer service. Needs more training
Ranjeev H.
Évaluation du lieu : 2 Concord, CA
I had pizza here yesterday and it tasted fine but the customer service was terrible. I may as well have been talking to a robot. I ate at the restaurant and needed to use the restroom but it was locked– wth? So then I needed to wait to get the key which was no biggie but it took them like 5 – 7 mins to find it! Still I give them a pass on that… But the restrooms were disgusting. Later i realized the table I sat at was sticky. It was just a generally dirty spot. The whole feel of the restaurant was old… not with character– just old. The TV set up was bad too they were too small for the space. I think this is fine for carry out or delivery but not good for dine in. Hopefully the kitchen was cleaner than the rest of the restaurant. I’d rather go to mountain mike that just opened up in pittsburg.
Dino S.
Évaluation du lieu : 5 Pittsburg, CA
Very friendly always when I order. If you want the pizza under 30 do pick up but if you got time to wait delivery is usually 45 to a hour. Italian garlic supreme is always good
Angela J.
Évaluation du lieu : 5 Redwood City, CA
Look. It’s Round Table. Don’t expect the best gourmet pizza you’ve ever had. However, as far as how this Round Table compares to other Round Tables? It’s fantastic. We’ve gone for the lunch buffet and have gotten delivery several times from them and the service has been fantastic and the food fresh and hot. I don’t know what people could be expecting otherwise, walking into a Round Table. Also, I’ve dragged my feet on actually ever leaving a review on Unilocal before now. But really 2 stars??? That’s totally not fair to this truly awesome example of a Round Table.
DeAnne A.
Évaluation du lieu : 5 Los Angeles, CA
My guy picked up another pizza tonight. Half pepperoni half Maui Zaui HOT&DELICIOUS as us usual! Thank you! Been here several times now and every single time has been excellent ! I’m all about customer service and would be the first to tell anyone if a place is gross or lacks customer service and while this place needs a remodel it’s clean, employees are always on the ball and my pizza always piping hot and most tasty ! Always pick up your pizza though as they are always short handed !
Alexis L.
Évaluation du lieu : 1 Pittsburg, CA
So not worth the price you pay. Placed an order online… was given at 40 min time frame for delivery. Called after an hour only to be told that the online time is not accurate and it would be at least another 20 to 30 min. There is no reason for 2 pizzas to take that long. Decided to pick it up. The place is empty so it must all be delivery issues. How about a phone call to let someone know that the computer gave false info. Manager explains staff problems… then we get home and the order is wrong. This whole experience is completely unacceptable.
Andrea M.
Évaluation du lieu : 3 Pittsburg, CA
This place really is a hit or miss. I would give them 1 star but thanks to Janessa(sorry if i misspelled), the supervisor on duty, I am giving them 2 extra stars. The pizza we just received was a mess! Cheese and sauce were a sloppy mess, the cheese had all gone to one side. Either the driver dropped it or it was not set down properly. It was a large and the pizza was cut into 6 larges slices.. My husband and I had one piece each. Oh and the crust was no where to be found??? I called in and Janessa totally understood our disappointment and credited our account for next time. She handled the situation as any supervisor should… PROFESSIONALLY. She was very understanding and nice about everything. Thank you Janessa, i’m not sure if this review will help you out but we really appreciate the way you handled our complaint.
Rhonda R.
Évaluation du lieu : 1 Hercules, CA
Probably the worst Roundtable pizza I’ve ever had. They should change their name to Little Caesars because the quality of the food is worth no more than about $ 5. We have ordered from there about 3 times and each time the bread has been ridiculously soggy. I would much rather eat a Totinos pizza from the frozen section at the grocery store rather than pay $ 30+ for a soggy and greasy pizza from this location. I definitely would NOT recommend ordering from this location.
Jackie L.
Évaluation du lieu : 1 Pittsburg, CA
Called in for pick up, 20 mins okay. Get there, «oh we haven’t started your pizza yet because we had to make crust, so it’ll be 20 min.» Okay. Walked around the plaza for 20 min and come back, still no pizza. Never again
Charmain V.
Évaluation du lieu : 2 Pinole, CA
While the pizza is good, the service is yuck. What’s the purpose of having phones if they don’t work and when you come in, there’s no one in line but they’re so busy! Then you get an excuse that makes no sense but I watch you do to me what I just said you did and you denied. Picked up the phone, didn’t say anything, and just put me on hold. Then hung me up. Now I have to sit in here 30 min for my pizza when I tried to call for 20 min. Young people working in there need a little more training and some help.
Blanca V.
Évaluation du lieu : 1 Pittsburg, CA
Ordered one large pizza for delivery. The online confirmation said it was going to arrive at 9:30pm, but it arrived at 10:17pm. I had ordered the pizza at 8:40. The pizza arrived cold, and when I called to ask why it wasn’t at my house yet, the woman who answered was rude. Don’t recommend ordering for delivery.
Mitra W.
Évaluation du lieu : 5 Pittsburg, CA
We have been ordering from this location since we moved into our neighborhood in 2012. They have always gotten our order right and delivered in 40 minutes. Plus, it’s round table and it’s our favorite. Win, win, and win. What else can you ask for?
Emily S.
Évaluation du lieu : 5 Concord, CA
Came to round table to re visit after a bad experience. I came to realize that maybe they were extremely busy the day I had that experience this time was great! I received amazing fresh pizza, a cleanly fresh salad bar and great customer service. Sometimes we need to realize that businesses can be swamped as many of our lives and we need to give second chances. Here this was definitely worth the second chance I actually ordered a Togo pizza a couple days ago and same great service. Keep it up! Will be back many times in the future!
Micah H.
Évaluation du lieu : 1 Pittsburg, CA
Worst pizza Experience I’ve EVER had!!! We ordered our pizza for delivery at 8pm. The total was $ 80. 930 came around and NOPIZZA! I called and they said the driver was on the way. He finally pulls up at 1015pm. We go to pay him and he won’t take out $ 100 bill! It was an $ 80 order !!! Wth!!! We had either the $ 100 or $ 65 in cash. HELEFTWITHOURPIZZA!!! My children had been waiting up past their bedtime for pizza! We all ended up eating shredded wheat and going to bed BEYONDPISSED !!! NEVEREVERORDERFROMHERE!!!
Steve K.
Évaluation du lieu : 2 Bay Point, CA
Extremely hit-or-miss… This place is usually the better tasting delivery alternative to Pizza Guys, Dominos, etc in this area of the Delta. However, the drivers have gotten worse and worse… Last week, the guy admitted to driving around for 30 minutes looking for our house, which is 5 minutes away from his store. The pizza arrived 1 ½ hours after we ordered it, stone cold… The worst part, though, is the pathetic, non-existent customer service here, both from the staff and Melanie, the«manager»(I use that term very loosely here). Rude, apathetic, and worthless
H C.
Évaluation du lieu : 1 Oakland, CA
This place sucks! The people are so rude. I saw a driver come in from a delivery and go and start making a pizza without washing his hands. NASTY! I will never go here again.
Adriana R.
Évaluation du lieu : 1 Pittsburg, CA
This place is ridiculous the manager is so rude and has no patience. I rather go to mountain mikes
Stina B.
Évaluation du lieu : 1 San Francisco Bay Area, CA
WOW! I’m extremely disappointed! I placed my online order at 1:24 pm today for delivery, and it clearly said«fulfillment time» 2:04 p. m(I wasn’t expecting it to be exact.) 2:04 passes, 2:30 passes, 3:00 passes… still no delivery. I finally decide to give them a call. I was put on hold for about 6 minutes, and then got hung up on. I call them back, and NOONEANSWERS! Finally on the 3rd try, I was able to get a hold of someone. The guy told me he was sorry, his driver just walked in and I was the next delivery, but it was still going to be another 20 minutes. He asked me if I wanted to cancel but I decided to just wait since I waited this long anyway. So 20 minutes go by, still no delivery. Finally at at 3:47 I received my delivery. The driver was kind, I still tipped him(it wasn’t his fault they were short staffed.) Food: The pepperoni on the pizza was undercooked, I had to place it in the oven to finish it. The buffalo wings were stale and literally tasted like frozen chicken nuggets with hot sauce on them. Never again will I order from here. I’ll just stick to Dominos, they’re on the other side of town, but they still seem to get to me quicker with fresh food! *you’ve been warned*
Tim M.
Évaluation du lieu : 3 Phoenix, AZ
Went in because I haven’t been to a RT in years. This location is pretty gross. There is only one bathroom and it was worse than a truck-stop gas station bathroom. Everything inside looks run down and questionably clean. The pizza itself was ok. Not bad but not something you would go out of your way for. The lady working the counter was nice. Edit: Was contacted by the business and offered a pass for a free pizza. I wasn’t there to use it, but I was told the pizza was very good and the restaurant seemed much better, so giving them a bump in stars.
Andrew C.
Évaluation du lieu : 3 Bay Point, CA
Round table is the best«fast food» pizza places compared to little Caesars, Pizza Hut, etc. Their lunch buffets are a good spot for a quick and cheap lunch. My favorite pizza is their chicken gourmet pizza. Maybe little pricier when compared to other pizza places, but it is worth it.