I can count the number of one-star reviews I’ve given out on here over the years on one hand. There are a number of reasons for that, of course. They really are not the most fun reviews to write. The place on the receiving end has to attain new levels of depravity that make me question the existence of universal principles, like logic or gravity. And, in reality, the establishment has to push my generous patience beyond a reasonable threshold. World of Beer achieved all of those within the initial 20 minutes of my first, and only, visit, duping me into thinking the remaining 34 minutes I spent here did not showcase a staggering level of ineptitude so much as they demonstrated some warped type of dadaist performance art. When the two of us walked in Saturday night, a waitress greeted us and walked away, leaving us to assume that we seat ourselves. No problem; lots of bars let you seat yourself. We went to a high top near the door and found it too wobbly to sit at. The one next to it faired moderately better. The third table we landed at was not«just right,» though it did offer an additional degree of stability, letting us both rest our elbows on it without it feeling like we were violating the basic laws of physics. At this hour, the place was not too busy. There was a singer set up at the performing area to the right, but most every other customer was either at the banquette seats along the opposite windows, at the far end of the bar or in a small lounge-like section near the bathrooms. I mention this because we had ample time to notice this as no one greeted our table or acknowledged us. My friend ended up walking over to a server station and bringing back two dinner and drink menus. Our server did show up and said she would let us review the menus while she got us a couple of waters. Good idea, because the food menu looks pretty varied and the drink menu has even more variety. It also contradicts the«Our Beer List Changes Daily» claim World of Beer’s Unilocal account advertises, as we had yesterday’s menu to go off of as indicated by the date near the top of the page. You could argue that was due to our grabbing menus on our own accord, and I would agree if not for the fact that this was at 9:00 at night, well after the point of time when yesterday’s menus should have been recycled. Water showed up filled about 2/3s of the way, which struck me as odd but whatever. We were here for beer and that pretzel! My friend ordered a St. Bernadus on tap and I used my phone to pull up their virtual beer menu and order a Scaldis. A different server ran the beers out, auctioned them off and we realized he had two bottles in his hands. St. Bernadus is almost universally good, draft or not, so my friend drank it, but it still set the stage for the deplorable levels of service other Unilocalers have cautioned about. When the pretzel came, it did so without plates or napkins. Eleven minutes later, we had both. Placing our dwindling confidence in Fate’s hands, we ordered another round of drinks and refills of water. Waters were refilled to the same 2/3s level, which makes me think servers do this on purpose so you can read the«WOB» on your glass and not forget what location you are sacrificing your brain cells in as you drink. My friend ordered a St. Arnold root beer and I went with the Choc Lobster that made me wish Fred Schneider would run into the dining room and smack the mug out of my hand. Points for being wacky and brewing a beer with lobster, but this one does not come recommended. Which is more than I can say for my friend’s root beer: he ended up with something in a Chimay glass, which is traditionally a good thing, but it was no St. Arnold root beer. Our server went to investigate and heard they were out, so my friend opted for regular root beer… which they were also out of. Finally, he decided on a Coke, which our gal graciously comped. And it worked out fine because the Coke delivered had about as much carbonation in it as we did interest in dragging this out any longer than we had to. Really, warning signs were there when we asked to have separate checks at the onset and our gal seemed overtly cautious about splitting the pretzel. Because I finished second grade arithmetic, I could not determine the difficulty in dividing $ 8 in half. We asked for one check to save time and effort. While waiting for the tab, we witnessed three separate instances of either a food runner or a server delivering food to the wrong table, then auctioning it off to the patrons at the correct table once they found it. Sitting in the dining room here is like driving the car of your dreams, only you don’t have a steering wheel, three tires are flat and the air conditioner is shooting killer bees on fire at you through the vent. Even if you love beer, trust me when I say avoid this place. Their selection is rivaled only by Total Wine, and I guarantee you would have more fun going there. Your time, patience and wallet deserve more.
Yuliya S.
Évaluation du lieu : 2 Plano, TX
Food is good, service is slow and bad… We waited 20 min and nobody even acknowledged us… We had to go to find a server ourselves…
Lori G.
Évaluation du lieu : 4 Plano, TX
Love this place. They give you samples of any of the beer they have on draft before you order one. The pretzel with beer cheese is a must. Tater tots with jalapeños and cheese real good to. Wait staff very friendly and knowledgable about their beers. If you like craft beers this is the place to go. Live music Thursday through Saturday night.
Kelli W.
Évaluation du lieu : 1 Garland, TX
Meh. I’m giving this place 1 Star only because ½ Star isn’t an option. Of course the main focus is on the beer/alcohol but there is a menu for food items. Our small group ordered and waited almost an hour to get the appetizers. After such a wait, the food was only mediocre(and that’s being generous) and pricey for such small portions. Our alcoholic drink orders were slow as well & refills… well it was easier to just go directly to the bar. Although the service was slow, I won’t blame our waitress. She was obviously overwhelmed by an apparent lack of wait staff. She was as attentive as she could be on a busy Saturday night. Overall, I expected more for a pub in that particular upscale area. I would say that if you plan on going, sit at the bar to enjoy the game(s) that are on and be able to get your beer/alcohol when you’re ready for a refill. Although I realize food obviously isn’t the focus, it is offered and so it should be up to par for the price. In our case, I absolutely do NOT blame the waitress for our negative experience. I blame management/owner.
Sara P.
Évaluation du lieu : 2 Allen, TX
My friends and I checked out this place after a comedy show next door. The place was busy but not full. We grabbed two tables for our group of 12 and our server greeted us immediately. She went off to get two samples of beer and within a reasonable time returned to take our orders. She wasn’t terribly organized and took longer than it should to get the orders and about half way around the table 3 folks had already returned from the bar with beers. She finished up orders and it took more than 5 minutes to get back to us. She brought the wrong beer 3 times to one friend and another couple never get their drinks. They left after a half hour. It took that long to get waters, too. I saw the billboard inside about memebership so four of us decided to register but the server couldn’t explain the benefits and forgot out shirts. We had to ask twice about them. We decided to bail so we could get a second drink and our tabs came wrong after another longer than should be wait… just paid it because it would take too long to get it fixed. It was only one drink so shouldn’t be too far off price-wise either way. And on our waay out, the two drinks were delivered for the couple that had left a half hour earlier. In a nutshell, service sucks. Couldn’t get service to try more than one beer. I’ll go back but think I’ll sit at the bar.
Kyle G.
Évaluation du lieu : 4 Dallas, TX
I checked out WOB at an Event last month, and I can’t believe I didn’t write something sooner. Their beer selection is OUTOFTHISWORLD, and their cocktails are pretty snazzy as well. The pretzel appetizer is ginormous and delicious. The same can’t really be said for the rest of the menu(the pizza was soggy hard to swallow), but who comes to a beer house looking for fine dining? The staff went above-and-beyond to provide kick-ass service, so I’m giving an extra star for that!
Kristy K.
Évaluation du lieu : 1 Grand Rapids, MI
Received poor service and bartender didn’t seem to care when we told him to cancel our order. We will not be back.
Samantha Y.
Évaluation du lieu : 5 Fort Worth, TX
I LOVETHISLOCATION. Dom, the bartender is always so very helpful and knowledgable, so are the other bartenders. I always come here after work and it is always a great time.
Fernando G.
Évaluation du lieu : 4 Plano, TX
First time tonight some kinda Unilocal event going on! Great ambient bartenders so friendly! They offer samples because we were not sure what to pick! After we pick they brought an it her one to try it too, I love it that’s costumer service right there!
Samantha L.
Évaluation du lieu : 3 Plano, TX
Do you love beer, but the less-than-stellar reviews have you staggering a bit? It took awhile for me to try it out too, but hear me out: WOB is located on Park and Preston right in front of Market Street. The entrance catches your eye and proudly shows off its gorgeous, breezy patio space. A friendly chalkboard prompts you to seat yourself as soon as you walk in. My sister and I stopped in on a Tuesday night. The demographic was noticeably middle aged and up. There is plenty of seating, comfortable booths, a lounge area, a stage for live entertainment, and wide open patio space(I love when patios extend openly off of the restaurant, leaving a nice, spacious segue). Several 40-inch TVs line all the way around the bar which makes this WOB a good candidate for game days. I almost always follow a rule of thumb when I try new places: bar tops yield better service. This definitely served me well today. Shawn was a well-versed bartender. He knew his beers! He offered to choose beers for our flights(4 beers each) based on our unique tastebuds, or we could pick our own. Given the upscale prices, we felt we could get more bang for our buck by getting a flight each, so we went with the Belgian and local beer flights. Not bad, honestly. The beers were ever so slightly warmer than the cold, frosty beers I’m used to, but I won’t get my panties in a bunch over that. We ordered the sausage board and the famous bavarian pretzel. Upon ordering the pretzel, however, Shawn asked verbatim: «Do you want the beer cheese, the mustard. or both?» Of course, we opted for both.(Little did we know, the check would reveal that the 4 oz cup of cheese was $ 2 extra… Thanks for the heads up on that, bud.) Other than that little mishap, I have no complaints about the service at the bar. The pretzel was easily 10 – 12 inches in diameter. It was perfectly toasted, didn’t taste frozen, and yes, the cheese was worth it. The sausage board had three types of sausages(that really all tasted the same), and it came with adorable baby pickles, pickled green beans, and peppadew peppers(yum!). I noticed a few iPads scattered across a few tables. We were never offered one, but it appears that is where patrons can see a list of beers and possibly order from them? Bathrooms are cleaaaan and sanitary. It seems the beer menu changes daily.(That’s a lot of dead trees.) All in all, we had a pretty good first experience and thoroughly enjoyed the bar food. Happy hour is well-advertised, so if I come back, it’ll be from 3 – 7. You should try this place at least once!
Jennifer M.
Évaluation du lieu : 3 McKinney, TX
We came on a Saturday night around 8 and it was packed. The waitress started out strong with explaining their iPad thing with drinks and asking what we liked, got our first drink order correct and fast(a flight) when we finished that, we ordered a Reuben sandwich. She came back to check on us and I made sure she knew we wanted the beers as well as the Reuben. She asked what sides we wanted etc. anyway, long story short– the Reuben order never got put in. I ordered a beer they were out of but the waitress didn’t tell me. The pro: the manager could tell we had been waiting for too long and came over and offered to check on the beer and sandwich. She got the Reuben out quickly and found me another beer similar to the one they were out of and she didn’t charge me for either the drink of sandwich. She made sure I liked the beer and she apologized for the wait. Big con: the waitress didn’t know the manager had spoken to us so when she found out she came over to our table and said to me «I didn’t think your sandwich took 30 minutes.»(Insert diva neck movement) not cool. Let’s not give attitude or start drama little one. Luckily I just explained her manager had checked on us, it had taken a long time and it’s all good now but I could see how if she gave attitude like that to the wrong person, it could be bad. I’ll blame It on her looking fairly young and probably overwhelmed. Hopefully she learns not to try to start drama over sandwiches when she’s a waitress. The Reuben was really good too. All in all, manager saved the day and we will try again another time!
Rikie H.
Évaluation du lieu : 4 Plano, TX
Good food, slow service! Warm, soft pretzel w/beer cheese is amazing! Great place if you have time to hang out and mingle for awhile, no so much for a quick lunch!
Kate H.
Évaluation du lieu : 1 Lewisville, TX
I’ve been to WOBs all over the country and this one is the worst. Came in on a Friday for an event, and our waiter basically refuses to talk to us for half hour. Finally order food, and they run out of the soup… But don’t tell us until everyone else’s food is delivered. Beers take 20 minutes to get to the table, they don’t bring silverware when the food comes, and you have to hunt and peck for coasters. Bar service isn’t much better. 10 minutes to get a beer. Only saving grace was the guitar player. He rocked. Minor annoyance is that my husband ordered mustard and it never came. I probably won’t come back. Despite the awesome beer selection, the crappy service got me.
Louis R.
Évaluation du lieu : 2 Dallas, TX
One word describes this place: overpriced. Extremely overpriced. Now I see why they didn’t have prices for many of the beers on the menu. Walked in once to try it and saw they had the Nocturnum beer by Belgian brewer Delirium. Ordered one and was about to order another but thankfully checked the price first. When he said $ 18 I damn near fell out of my chair. For comparison the exact same 12 oz bottle is available a mile south on Preston at the Staggering Irishman for $ 9. Would be 1 star but I gave one for the guy who was waiting on us. The guy was really friendly, knew his stuff, and was putting in max effort which I appreciate. I don’t know who their supplier is but it must be the Tiffany’s of beer. They should offer in house financing if God forbid someone takes their buddies out for a few rounds.
Henry S.
Évaluation du lieu : 2 Dallas, TX
Not sure who named this place but there are only a handful of beers listed on the grease-stained menu! They offer a «reward program» for $ 15BUT you must accumulate 250 points to take advantage of this«program»? No thanks
Abby S.
Évaluation du lieu : 5 Dallas, TX
This place is pretty cool. Many selections of beers and also full bar. I did the flight of beers. It’s 3 mini size beers of different flavors. I told my server I wanted fruity type beers and the bartenders selected the type of beers. I came here on their grand opening and it was pretty busy. I will say be prepared to spend money here. It’s definitely pricey. Great customer service, open space and really clean. I would try this place again if I was in the mood for exotic beers. Must try once!
Joy B.
Évaluation du lieu : 3 Dallas, TX
Happy hour deals are pretty good. $ 4 select drafts and $ 5 appetizers. Their beer selection is great, as they have some beers I’ve never heard of. My friends and I had tried almost everything off the happy hour menu including black and blue flatbread, shrimp tacos, pickle chips, sliders, wings, and tots. Everything was good for the happy hour price, but nothing out of the ordinary. Next time, I’ll probably just come to try different beers and possibly a beer flight. As far as service, our waitress was nice, but she forgot to give us any kind of silverware or napkins. Halfway through our meal we had realized this when we were well into eating and getting our hands messy. Pretty cool place overall. I don’t live far so I’ll probably swing by again.
Tony A.
Évaluation du lieu : 4 Plano, TX
If you are a beer fan, then this is the place to come. I believe this is the newest WOB franchise location in Plano and it offers 50 craft beers on tap, and over 500 bottles in the cooler! Wife and I and our 2 yr old stopped by after coming from the nearby Little Gym. We’ve been watching this place being built for the past few months and thought we should check it out. This new WOB location has a big sitting area, I believe it is around 4 – 5,000 square feet with a big patio area. Patio area is dog friendly. The waitress who attended to us was really friendly. We came in during Cinco de Mayo, around 7 p.m. and sat in the patio. They had a Mexican theme going on with all the staff dressed up in sombreros and mustaches. They had advertised a live Mariachi band, but i guess they were a no-show. The waitress provided an iPad to look through the beer menu and guided us through the specials. There is a huge amount of beer selection, but the filters on the iPad menu lets you select different criteria for the beers, i.e. country of origin, ABV %, color, etc. I ordered the Bishop cider company oaks of wrath light beer made in Texas. Wife ordered the Ginger smash drink that was on the special menu. I definitely got a buzz from the beer… it was 10% ABV, although it tasted different from what i’m used to. Wife LOVED the Ginger smash drink! We ordered fries for the kid and got the WOB Dried chicken wings– 10 piece served with ranch & celery. The minus 1 star is because the fries were super salty and the chicken wings were over seasoned… i guess whoever was dousing these with seasoning went overboard! The celery was fresh though. The wings would have been great had they not been over seasoned. Wife ordered a cheesecake to go… Overall, the place has a great atmosphere to hang out, the bathrooms are brand new and clean, the waiters/waitresses are energized and friendly, great beer slection, and they have TV screens in all viewing corners. I may come back with my work buddies next time.
Marianne C.
Évaluation du lieu : 4 Plano, TX
Great addition to Plano’s thriving restaurants. The place has an open floor plan, a big covered patio, long bar with gazillions of beer and good selections of food. We had their Hamburger with cheese and the Sriracha Lime Shrimp Tacos both of which are pretty damn good. We will definitely be back for beer tasting and I can’t wait to come back.
Tony R.
Évaluation du lieu : 4 McKinney, TX
I need to come back during business hours to find an apartment w/in walking distance. This place is «beerporn.» Also…great beer selection, great layout, great beer selection, fun knowledgable bartenders, great beef selection, good music, great beer selection, iPad menus of beer, great beer selection, food… I think they serve food, and finally… GREATBEERSELECTION!!!