I really want to like this place because the service is great and the options are fantastic. However, this is the second time that I’ve ordered a salad from the place with spinach on it and there were large portions of the spinach that were slimy and spoiled. It made my meal inedible. I guess I can just get something other than a salad next time, but it bothers me that they would look at that product and deem it safe to put in someone’s meal. Very disappointed because otherwise the salad and the toppings on it looked fantastic.
Tara R.
Évaluation du lieu : 3 Portland, OR
Three stars for customer service. The staff were quick to answer any questions and super nice. The food… well, let’s just say I’ve had better. Way better in fact. I had the Two taco combo special on tuesday. The tortillas are straight out of a bag. The carnitas tasted how dog food smells. The chip to queso ratio is way off. Teeny tiny thing of queso to a huge pile of(Juanitas) chips. My friend had the burrito with chicken, he said it was decent.
T D.
Évaluation du lieu : 4 Portland, OR
Love the food at this place. People are so nice and the quesadillas even better :) my favorite Mexican place.
Azure Rae R.
Évaluation du lieu : 4 Olympia, WA
This place has great food, i had the daily special of a burrito bowl = very good and filling Free wi-if and a fun atmosphere
Ryan W.
Évaluation du lieu : 5 Portland, OR
This is now one of my go to burrito joints downtown. One for the proximity to my house, and two, for the above excellent customer service. Alex, and Quincy, and the rest of the team are amazing. I eat here so often now, because the food is good, locally sourced, and filling. The prices are great as well.
Timothy H.
Évaluation du lieu : 5 Stow, OH
WAAAAAAY better than chipotle. Shout out to Emanuel and Carlos for making the best burritos ever! Such great customer service. Would give 10 stars if I could!
Linda M.
Évaluation du lieu : 5 Portland, OR
First time here but won’t be my last. Delicious burrito! I selected jerk shredded chicken(moist), black beans(also deliciously moist), hot and sweet with mango and hot sauce. Besides the delicious food the people were SO nice. Awesome food + friendly customer service = definitely coming back!!!
Kelle P.
Évaluation du lieu : 3 Portland, OR
More of a 3.5 star review. The man who helped me get my burrito today was awesome! Super friendly and welcoming, he made my first trip to burrito bar incredible. I love the option to create your own burrito, and love that this isn’t chipotle! All the ingredients looked and tasted fresh(I do think I kind of got the dregs of the Guac, if I was the server I would have prob comped it, especially because I watched him scoop me more of the discolored stuff. :/) But it was still tasty stuff! My only gripe is that my burrito was totally lukewarm. Compared to other burrito shops, I got back to work(a 3 minute walk) and discovered a really nice looking but cold burrito. Maybe I should have walked faster? I’m not sure, but it would have been great to have a hot meal. I’ll be back. Close to my work and a great and filling option for lunch.
Robert L.
Évaluation du lieu : 5 Beaverton, OR
Great food, great service and cheap. Its not traditional, its delicious. Been 6 times now in the last two weeks. Not once disappointed.
D'Art S.
Évaluation du lieu : 5 Huntersville, NC
Delicious. Huge servings. Beats the heck out of chain Burrito places. I got my punch card, and will be back, very soon.
Tiara M.
Évaluation du lieu : 5 Portland, OR
5 stars for service. Visited Burrito Bar a little while ago with my dog who was new to the city. I left him waiting outside while I went inside to order. Through the glass, I could see him anxiously waiting for me(it was his first time outside alone), and he started to whine a little. A man, whom I believe to be the owner, came up to me as I was ordering and asked if that was my dog outside. When I said yes, he told me that they are dog-friendly and whenever I stop in, just bring him right on in. He then got a bowl of water and sat outside with him while I finished paying. They were so sweet! I’d definitely be back if for nothing else than to support this little business. Why go to some random Chipotle when I have these lovely businesspeople to support?! Oh, and the food isn’t half bad either. They have a grill right outside on the sidewalk that is always pumping out delicious-smelling meat.
Barry T.
Évaluation du lieu : 5 Portland, OR
Great loaded tacos, and the women helping(owner?) was very friendly. Authentic? Who cares, these were wonderfully tasty tacos. $ 8 for three.
Sam N.
Évaluation du lieu : 5 Los Angeles, CA
A unique and delicious burrito — run by incredibly friendly staff and management. The special sauce and marinated chicken really make it different! This place definitely blows Chipotle out of the water and I might even say it’s the best burrito I’ve had in Portland.
Eric B.
Évaluation du lieu : 5 Eugene, OR
Ignore the bad reviews. This place rocks. Economical, fast, and high quality. The meats are abundant and delicious. Lots of these reviews seem written by Portland«foodies» whom only gouge and don’t cook.(Why would you ever find validity in someone’s opinion about food who doesn’t cook?) I had listened to the collective and ditched this place for its 3.5 stars, I’d be a sad guy. This place is fantastic. The staff is a family and they are incredibly kind. They let me sample their meats, and the pork was out of this world. Everything has a Jamaican twist and is moist and fresh tasting. And finally, a burrito bar with refried beans. Praise the burrito gods. I crafted a burrito with pork, refried, sour cream, pineapple salsa, Jamaican jerk sauce, cilantro, and cheese, — it was one my top 5 burritos ever. Kicks the hell out of café rio, baja fresh, chipoltle, everything. Clean joint, excellent staff, and fresh food. Don’t be fooled by the excellent branding btw, it’s not a franchise. All local. Did I mention I got all of that for $ 7? Yeah. Go, give it a try.
David B.
Évaluation du lieu : 5 Olympia, WA
This was AMAZING!!! Big Portions(this coming from a 300+ dude) Definitely filled me up. Lot’s of very cool options for building your burrito. Gucamole was excellent as well. I definitely will return. I did notice on the way out they have a delivery company they partner with may need to check that out. Only was able to find street meter parking. Staff was very cool about teaching a new guy the ropes. This does fall into what I describe as a «Portlandy» vibe and I liked it.
Tara Y.
Évaluation du lieu : 1 Portland, OR
I haven’t written a review on Unilocal before, but I had to break the silence with my experience at Burrito Bar. I would probably rate the food itself as 3.5−4 stars — it was tasty enough, but the rice and beans were crusty, and the guacamole was watery. However, the service is where I ran into the real problem. Besides the servers being very slow(think more than half the speed of chipotle), the cashier was incredibly condescending once I showed her my voucher from Groupon. I purchased a Groupon for 3 burritos/bowls and 3 drinks, and visited the restaurant previously to redeem the voucher. The owner of the store marked the Groupon as redeemed and gave me a paper voucher to be hole punched each time I redeemed one of the meals. However, all of the employees seemed to have never seen the voucher when I came in the second time. The cashier called on the help of other employees, who treated me like I was trying to scam them. The cashier then tried to insist that the Groupon was for one burrito/bowl and one drink after 3 visits to Burrito Bar. Another employee went to the back to speak with the manager, and then tried to offer 50% off my meal. Having paid the full price of the Groupon($ 19), I was annoyed by his refusal to honor the full extent of the Groupon. I pulled up my Groupon app and showed him the voucher, which stated, «Punch card for three burritos or bowls and three drinks.» The manager then came out and said he would honor the voucher, but quizzed me on how many meals I had left. I understand that I’m probably one of few who purchased this Groupon and that the crew rarely sees it, but there should have been far more oversight to how it would roll out. All in all, an embarrassing and uncomfortable experience, where I was treated like a burrito-snatching thief. If the restaurant stood alone without a crew, I would probably come back, but otherwise, give me my Chipotle!
Steven W.
Évaluation du lieu : 3 Portland, OR
After reading reviews and looking at the menu, I decided to give the burrito bar a shot. I was expecting decent Mexican food and I would say that’s pretty much what I got. The food quality as a whole was just alright, and nothing felt super fresh either. But, that’s about what I expected, so I wasn’t disappointed. The one thing I will say is that their daily deals are nice. I ended up getting the nachos and a drink which were on special for less than the nachos themselves. All that being said though, I don’t think I’ll be returning any time soon considering how many other great options are around.
Dave D.
Évaluation du lieu : 4 Gresham, OR
This was really great. Kind of like Chipotle — you just go through and tell them everything you’d like in it. Props for a nice portion size of a «small burrito». Enough to fill a 200-lbs guy, but not so much that I felt gross. Food quality was good.
Jennifer L.
Évaluation du lieu : 3 Portland, OR
The service was fine — must not have been the grumpy people I read about in other reviews. I’d say the price point is a little high compared to more authentic places around town. For some reason sour cream must be a super hot commodity because they barely swipe any on. We got burritos. They were nothing special, but they were okay. If you like to build your own then this place is a plus in that regard. I sampled the chicken and really liked the BBQ style, but by the time you add everything else it really didn’t make much difference. My friend was not impressed and thought everything was a little colder than it should be and pretty bland. I thought mine was okay, but I added guacamole, which did make a huge difference in flavor, although $ 1.50 seemed a bit much as an add-on. Basically it’s just okay food.
Kristi F.
Évaluation du lieu : 2 Portland, OR
I recently purchased a Groupon for 2 burritos from Burrito Bar. The menu seemed great and reviews were decent. Walked inside and my first reaction to the place was the feeling of dirty and grungy. It just doesn’t look clean… like at all. The burritos had potential to be enormous depending on how much you want inside. Mine had Spanish rice, beans, queso, chipotle pineapple, salsa and sour cream. I was pumped. Unfortunately, it tasted so bland :( The only positive was waiting for the next bite with a piece of juicy pineapple. The rest of the ingredients were yuck! The Groupon saved me a few bucks and I still wouldn’t refer a friend to visit here.
Michael B.
Évaluation du lieu : 2 San Francisco, CA
4 days into my trip to Portland and I hadn’t gone to one place I didn’t end up enjoying, that is until I got to Burrito Bar. Day 3 I saw Burrito Bar and remembered reading all the great reviews about it and I was excited to try a burrito with their sweet bbq sauce, especially since everyone says its similar to Chipotle. On Day 3 it was 7:30 at night, and they don’t close till 8. I was standing out front with my girlfriend and we were discussing for a short time if we wanted to try it that night or wait, she said lets do it. As we turned around to enter, one of the guys that worked there. locked the door. He saw us about to come in and he locked the door. Really??? So we were obviously upset and went to Hot Lips Pizza instead, and they were friendly and not shitty. Day 4 after coming back from a long adventure all across Portland, we passed by there again since it’s just a few blocks from our hotel. We decided we’d give them one last chance. Got there at 4:30, all doors were locked and no one was to be seen inside… Really? We knew they were open cause their LED Open sign was on and once again they close at 8pm. We waited outside a few minutes while deciding where to go to eat instead. As we were talking, someone came and unlocked the door. Finally. so since we were already there. decided to give it a go, wish we didn’t though. First off the guy that works there was the grumpiest most unwelcoming person ever. Like he was pissed off that we were there, like he had been trying to keep us out the entire time and we somehow slipped through his defenses. Asked the guy one question, which meat he thought would go best with the bbq sauce. His response, «I don’t know boss, whatever you want.» Really man? Like at least recommend me what people normally get with it or something. I’ve never been there, help me out. So I got my burrito, sweet and spicy chicken, refried beans, bbq sauce, lettuce, cilantro rice, and mangoes. It sounds amazing, but it wasn’t even close to being decent. Beans looked like they’d be sitting there for years and the meat was super dry and tasteless. Was neither sweet nor spicy, so why go as far as advertising it as both??? I hate that people compare this place to Chipotle, it’s not even close. Also the Caribbean influence? People say it’s like if Chipotle was in Hawaii? What? The only reason I can think of why people say that is because they have mangoes on the menu. That’s it. This place isn’t even worth going to. If you want something like Chipotle, there is literally a Chipotle a few blocks away. There are also a lot of really nice local restaurants to try if you are a tourist, go elsewhere. Don’t waste your money. Not worth the hype. 2 stars because the food was edible and I didn’t get food poisoning as far as I know.
William R.
Évaluation du lieu : 5 Salt Lake City, Estados Unidos