Precision Door Service

Great service. Came out after hours in an emergency. Our long-​term company wouldn’t help us, but these folks were there on time and did the job.

We have used Precision Garage Doors a couple of times before. Once in 2004 & 2010. We have always been very happy with the service we have been provided by your company. It was hard to bite the bullet and get a new Garage Opener this time but your employee Kevin was so polite and informative that we took the leap. He represents your company in an excellent way. Kevin explained what he was doing, took care of a couple small things that needed to be done to our original wood door and cleaned up as he went along. If I had my own business he is exactly what I would want in an employee.
Happy Holidays to all — Charles & Lori

Garage door spring broke Friday. Called PDS Sunday lunchtime after my first choice company didn’t return calls that I left on Saturday or Sunday morning (I needed my car out on Monday for work). Telephone rep politely got my appointment set up and the tech arrived about 2 hours later. Tech was pleasant and diagnosed the problem as a broken spring (~$ 230 inc call out fee/​parts and labor). I was advised to go with 2 springs (less strain) and replace what might be leaky bearings (total ~$ 500) but I politely declined. I was offered a «deal» if I had all the work done, again I politely declined. Job was complete within half an hour of agreeing the work to be done. 1 star lost for offering a «deal» price. I prefer prices to be the best price from the start.

Friendly scheduling. They came out and provided 3 quotes — fix $ 400, better $ 550, best $ 700. My door is fixed and opens perfectly. A little pricey but so thankful to have a functioning garage door again!

Looked online for garage door opener installations. Found these guys, called, guy was at my door within 2hrs. He assessed my door, told me what I needed and gave me a price of nearly $ 900!!! Yeah you read that right. That’s just for an installed garage door opener, not the door too. This is for a single car garage!!! I told him I could not afford that much. He said, well in that case it will be $ 75 for the service call. There was no mention of a service charge when I called. So be prepared to be screwed royally if you decide to go with this place. What a ripoff.

Friendly and fast appointment setting. Nice and prompt technical staff.
Our little old semi-​automatic garage door would only open about ½ way before it needed a good boost to get it up all the way… such a pain twice a day for my husband who gets his bike out every morning.
The tech was early and gave it a thorough look over — took it apart and cleaned and lubed some things and noted the main hiccup was that one of the wheels was installed backwards! Who knew!
Now we have a fully automatic and functioning garage door and one happy husband. Will definitely call this company again if we need to.

Stan the owner came along on the service call to attend to all the little details needed to help his employee in training, David, to provide the very best service. A sense of honesty, knowledgeable, hard working, fair pricing-​willing to put the extra time in to make sure the job is done right (even willing to clean up after themselves). You will receive input, and options to help you to make the best decision for your situation and they try save you money where appropriate. I can highly recommend Stan’s company Precision-​Chris

Last year, we bought a wonderful house in Lake Oswego that had a horrible garage door. Shortly thereafter, we called Precision to service/​replace the malfunctioning hardware/​electronics. We could not have called a better company.
We had several occasions on which we phoned Precision. The phone is always answered professionally, with the person who answers always having information above/​beyond the call of desk duty. Each time our garage door was serviced, it was Aaron who performed the work. Aaron’s awesome. It says so in all the other reviews, it’s not only me and my family who think so. He is professional, knowledgeable, personable, and (I’ll say it again) goes above and beyond the call of duty.

I called precision on Saturday evening and was very surprised to get an appointment for service the next day a SUNDAY who does that anymore THANKS

I called 3 companies and these guys were the only ones to offer options or took the time to talk after hearing our issue (as well as returned calls).
We spoke to Paul who is a garage door genius. The Replacement doors offered (as we had to after his assessment) came in under a few hundred dollars of competitors.
A week later Shaw the installer arrived on time and had job done well within the time he said would be needed. Courteous, professional, excellent work and customer service! Thank u…

These guys are great! We called 1^st thing in the morning with an emergency and they had a service person out within an hour. Aaron was amazing! He was extremely professional and knowledgeable. He was able to articulate exactly what the issues were, how much the replacement parts would cost and had us up and operating within an hour. This appeared to be a major endeavor but he made it look simple :-) I would highly recommend Precision Door Service and ask for Aaron!!!

This company advertises great reviews on their website so I immediately gave them a call. I spoke with the sales representative on the phone and explained the problems I was having with my garage door. She was quick to suggest a service technician to come out the next day (for $ 49 fee) to look at my door. I was hesitant to commit without talking to a technician to understand the issues I may be having and what the ballpark estimate to fix the issue could be. I asked several times over the phone that I would like to speak with a technician first but declined my request due to their policy of not allowing customers to speak to technicians. This is very odd and surprised Precision Door Service was been operating like this for this long.

Spectacular customer service! Truly, you will not be disappointed. Don’t hesitate a moment longer, hire these people now!
I received service within 2 hours of my call and my technician, Josh, did an excellent job and went above and beyond the original work order to ensure I was happy.
Josh also suggested some future potential work but in a consulting way, not super sales y. I would know! I am in sales! Based on my experience, I have no doubt in my mind that I will call them to perform that additional work when needed. Could not be happier. They have made me a customer for life.

I had a great experience with Precision. Out the same day, when the spring broke and the opener contraption peeled off garage door. As with everything else in my Orenco Station development, turns out the original 1999 construction cut serious corners. Sigh. The lawsuits and remediation only touched the surface. But I digress. Aaron explained it all to me, gave me a couple of options without any type of upsell. I couldn’t be happier with the experience. I was prepared for the spring fix to be expensive, but I got more of a repair for the money than I expected.