Christine let me try different frames and matting colors forever, while she patiently waited and offered helpful assistance. When asked, she offered her experienced eye and insightful opinion. She was very kind and patient, despite the fact that it was past closing time! I had a great experience ordering the framing of what may be hundreds of four-leafed clovers that I asked to have arranged, matted and framed. While pretty expensive, I think the quality here is worth it.