PDQ

Attended an awesome Unilocal event here. Everything is made fresh, including the fresh cut shoe string fries. Try them dipped in the homemade ranch sauce– you won’t be sorry!

The food here is pretty good. Definitely better all the other fast food restaurants. I would say it’s up there with Chick-​fil-​a in quality. The food is fresh and made to order. So the food is good, I just wasn’t blown away by it.
The place looked really clean and the staff was really nice. I liked the idea of a hand washing station outside of the restrooms. Made it really easy for me to just go and wash my hands really quickly. It’s nice that they have a lot of choices on sodas and teas.
I would definitely choose this over most fast food restaurants.

I went for lunch a few days after the Unilocal event. Pleased to report that everything I noticed during our event wasn’t just «for show.» Everything that impressed me during our event was just as good during this visit.
I ordered the Royal chicken sandwich (the promotional item created by the head chef of the Angus Barn) My guest ordered the grilled turkey sandwich (aka thanksgiving in a bun). The order was ready with almost no wait. Enjoyed the flavor of the Royal Chicken sandwich as well as the ample serving of fries that came with the order.
Place is clean, kitchen operation is very efficient, and all employees I encountered were friendly and professional.

Holy Smokes ! I’ve been a long time fan of that other Chicken Sammich Shop but I’ve seen the light. PDQ is absolute awesome goodness. The fries, the tenders and that crispy chicken sandwich were far and above the best I’ve had. Something about the freshness of the lettuce, tomatoes and pickles just mesh well with the bun and that tasty chicken. PDQ has found another convert. Word to the wise: make sure the bag is open for takeout. All that steam lends to a soggy bun and fries; at least you know it’s hot !!

What’s really cool about PDQ is that everything is made in the store (including their sauces and lemonade). I personally enjoy chick fil-​A more.

Def a step above regular fast food. Very clean, polite people and a company policy of community and freshness. While I am impressed with their overall policies I found my grilled chicken to be inexplicable chewy/​crunchy in the middle. I believe this is a fluke and would advise going for sure and speaking with management if there is an issue with food quality. Their customers are an utmost priority.

After hearing such great reviews I had to check this spot out for myself. It’s about a 15 minute commute from my home which isn’t too bad depending on the time of day you go. I went out to this location about 9:00 so it wasn’t busy but there was a decent amount of patrons in and out for that time of night.
We were greeted by a polite young man who helped us with ordering since it was our first time there even though I had seeked the advice of my friends. I ordered the chicken caesar salad with the crispy chicken and a side order of nuggets (don’t judge me… lol). The sauces are to die for, the caesar was so creamy and didn’t have a twangy taste (bitter like). I really liked the buffalo bleu too it was a perfect combo with the honey on the nuggets. The Mr. ordered a crispy chicken sandwich with fries and a side of nuggets (we like nuggets… lol). He was very impressed with the flavoring of the food as well which is a good thing because he likes to eat the same stuff over and over so branching out and trying new things is always good.
The restaurant is very clean and organized and very comfortable for eating in. There is plenty of seating and it’s spacious enough where we couldn’t even hear other people talking. Sometimes some restaurants are so small it can be very noisy.

I ordered a chicken tenders meal and it exceeded my expectations. The tenders were perfectly breaded and served so nice and hot. Wow. I also ordered the chipotle and sriracha sauce and alternated dipping as they both were yummy. The fries were also delicious. Lastly I love the soda machine, endless choices. Friendly employees, delicious food in a clean restaurant, what more could you ask for? I’ll be back again and again.

Average quality food but my kids do like their chicken. Two stars because as an adult ‘paying’ for this food, I just wish the quality of the food taste better.

Update 12/​13/​2015: Just went through the drive thru. The order taker was interrupted by a coworker and did not get our order correct. When I tried to tell the employee at the window, she ignored what I was saying and asked me to pull forward because it would take two minutes to cook the chicken nuggets I had ordered. I told her that I would not pull forward, because every time I have been asked to do so, my order has been wrong. Next the manager came to the window and asked me to pull forward. She said it would be a minute until the nuggets were ready. I told her no, that she could either refund my money or I would wait at the window, because every time I pull forward, my order has been wrong. The manager did not offer to refund my money, so I sat and waited for my order. My order was presented to me by the manager and as she was trying to dismiss me, I had to ask for my drinks. The manager then proceeded the try to hand me drinks with soda spilling down the outsides of the cups. I asked her to please wipe them off and she did. I have now figured out what is wrong with this store. If management doesn’t care about the quality of the service, why should their employees care? I have received two emails from PDQ stating someone from this store would reach out to me regarding my concerns and NO ONE has. Again, this shows the lack of concern by the management. I love PDQ and was willing to work with this store, but I’m done. Nothing has improved despite fact that I was told previously that there was some retraining being done at this location. Good food, yes. Terrible customer service, yes. Thank you for the good food, I’ve enjoyed it, but I won’t l be back. I know one person won’t hurt your bottom line. It’s just a shame that management cares so little and NO ONE ever contacted me.
Update 11/​29/​2015: Just went through the drive thru. Ordered ranch with our meal, order taker repeated «honey mustard» and I had to correct her. Order taker said 2 orders of fries — we ordered one order of fries and cole slaw and I had to correct her. When we received our order at the window and checked it, it was correct. Too bad the employee who gave it to us was not polite. I was asked for my email number after posting my initial review, but no one has contacted me. No worries. We will continue to patronize PDQ because we like the food, but will continue to check our order before leaving. We will also not expect friendly service. Sad, because they were so good when they first opened.
Original review: We tried PDQ for the first time when this location opened. It was great. Great food and friendly efficient service. We eat at PDQa few times a week because it is so close to our house. As of late the quality of service has decreased. The employees are not friendly. We get home and are missing items we ordered, dipping sauce, or our order is just plain wrong. When PDQ first opened, the people at the window where you picked up your food would repeat what you ordered when presenting it to you. Now they don’t; which may be why we are missing items or our order is wrong. The employees aren’t as friendly as they used to be either. We love their food, the new nuggets, the ranch and honey BBQ sauce, and the special Angus Barn chicken sandwich (delicious beyond words), but are tired of the bad service. It has gotten to the point where we have to check out bag in the parking lot before going home so we don’t have to go back. We shouldn’t have to do this. Managers — take notice! You have a good product, but the quality of service is lacking and I don’t understand how it’s gone downhill so much since you opened. We will keep coming because we love the food. If it wasn’t so good we’d say goodbye.

Finally a healthy fast-​food option!!! Yay!!! Grilled chicken fingers and blueberry coleslaw = yum!

A great quality of food, along with great customer service. Those two things are very hard to find together in a restaurant, let alone fast food. They also have the cool soda machine where you can get any drink and flavoring. One time my order got mixed up, and when I brought it to their attention they fixed it quickly and gave me a little extra. What a great company, I wish there were more of these around the Raleigh area although I will drive out of my way to eat here!

Oh man, how this place has fallen. And no, it’s not really the service as they are still friendly and doing their job well, but it appears that corporate PDQ has decided to make some bad decisions and hand down cheapened recipes for the franchisees.
1) The bread has become this cheap, thin, and shiny pretzel-​like mess of a bun that has no volume or flavor.
2) The sauces have been changed and seem to lack the kick they once had.
3) The chicken sandwiches once consisted of tender-​like composition, are now big masses of cheap, salty clumps of bird.
Extremely disappointed and will go to either KFC or Chick fil A now.

People Dedicated to Quality, that is what PDQ stands for and quality is what you will receive when you order food from PDQ. When you walk on the dining area is clean as a whistle and the kitchen is beautifully exposed. I ordered a grilled chicken sandwiches with French fries and I was impressed with non existent grease on the food. That is one of my favorite things about this place. I highly recommend this place to all.
UPDATE: Corporate in Tampa contacted me about this review and thanked me for taking the time to leave a review and for saying good things about my experience. This really impressed me. Keep it up PDQ!

Large open dining area. Lots of seating, booths and even stools at the eating bar. Staff if friendly and seemed to like their job!
We got the chicken strips and club sandwich. Both were very good, fresh and loved the fries.
We’ll be back for more.

PDQ is the cleanliest fast food restaurant in the business. Their chicken tenders are fresh and served hot. They have very skinny fries that are pretty good with malt vinegar, and a little sea salt. The made two extra chocolate shakes for another customer, and gave it to me free of charge. The shake was thick and tasty. The 3 piece tender meal is almost 8 bucks, but it’s worth it.

Great place for all! The food is consistent. (It doesn’t hurt that the headquarters are located right across the street). I always get the chicken strips and fry combo. The kids meal is usually sufficient. If you need a healthy-​ish sweet, opt for the apples with caramel toffee dip. You won’t be sorry.
You’ll notice that the price is a little higher than other places, but you are paying for quality and consistency. (After all, they are People Dedicated to Quality). The selection of sauces are what keep me coming back. The buffalo blue is my favorite. They have Cheerwine. In a glass bottle. If you dine in, there is a push-​button drink machine with a ton of options.
The staff is always friendly and do their best to accommodate your needs. My elementary school has had a couple fundraisers there. They love the kids. If you like milkshakes, I highly recommend you start there.
Treat yoself.

A friend told me to try PDQ out & I’m glad they did.
The personal touch of ordering via face to face was a nice welcome! The girl that took my order was very sweet.
I ordered the buffalo chicken sandwich & fries. I pulled up to the next window & the girl there was also very nice.
The sandwich was amazingly delicious. The taste of the sauce was really good. The lettuce was crisp & added crunch. The egg roll was soft. The fries were hot & crispy.
They’re somewhat pricey. Parking is limited.

I came to this @PDQFreshFood last night about 9PM. I think the chicken had a nice flavor, but the chicken was only lukewarm, and not hot. So that was disappointing. Something should have told me something when there was nobody inside, and no cars in drive-​thru. For $ 4.51 (tax included) I received three (3) chicken tender strips. Not wide fat tenders, but strips about an inch or so wide. Maybe I would have been more impressed with the food if it was hot, so I can only give it an, eh.
I really liked the honey mustard dipping sauces, as not all honey mustards are created equal.
The staff is friendly, and when you order at the drive-​thru they ask for your name, and stick in your vehicle in the computer system. When they hand you your food at the pick-​up window, they will address you by your name, which is nice. All of the other places (Chick-​Fil-​A) ask for your name, but don’t bother using it.
For the food pricing, $ 4.19 for just 3 tenders, $ 7.29, $ 8.29, and $ 9.29 for a 3, 4, & 5 tender combo respectively. They do have more on their menu than just tenders. But for the value in my opinion, I think they are on the over-​priced side, especially when there is a Zaxby’s right down the road that gives way more bang for the buck, plus Bojangles.
Next time I go back will be for the happy hour shake prices, since I have not tried their shakes, but I don’t see it put in the regular rotation just for some chicken tenders with the higher prices.
#303

I was shocked to see a salad and sandwich place did not have a single vegetarian option. I ended up paying 4.29 for a small bun, lettuce and tomato. I hate it when you have to pay for meat and then tell them to remove it.
Fries were a bit salty but ok. Place was clean and fast but I can’t imagine why they would not be fast as the menu is small with basically the same ingredients for everything and that is pretty much chicken.
Husband’s chicken sandwich was okay he said. Nothing special.
The girl that took our order talked so fast I had to ask her a few times to repeat herself. The guy calling out peoples names to pick up their orders was a cheese ball.
I was not impressed with anything and the fact that they did not have a single item for a vegetarian absolutely floors me.