Restoration Disaster Cleanup™

After opening a water bill over $ 230 my husband and I rushed around our home looking for the leak. We found it in the back of our crawl space quite easily… just followed the sound of a large shower. We called Michael at RDC and he was very nice and helpful even though it was after 10pm! He was out at our home first thing the next morning. I found him knowledgeable, professional, and courteous. He did a wonderful job explaining what he was doing, why, and what this should accomplish. I have been beyond pleased with our experience and I would recommend him to anyone.

Caution: Zero Stars! This company is highly unrecommended! I contacted the company 9÷5÷14 to provide service for my condo (water leak coming from neighbor’s condo). I was quoted $ 250 for service call to clean up water. I was then told it would be an additional $ 400 to finish the job, expected to be finished on 9÷8÷14. On 9/​8, drying equipment was removed, the area was left unfinished, & baseboards were discarded without my approval. Unnecessary work was started (removed sheet rock), and when I contacted to follow up, I was told that he could get my insurance to cover the cost to «finish» the area. When I expressed my disappointment that I already paid to have the area finished & requested reimbursement of my discarded baseboards, Michael responded, «fxxk you, you bxxch, you stupid cxnt!» I immediately ended the call without further discussion and notified the BBB. In my opinion, this company «over responded» in attempt to drive up the cost to get me to file a claim with my insurance. I also believe Michael provided false information, as I specifically asked if the additional $ 400 would cover to reset the carpet. Without a doubt, Michael was very unprofessional & disrespectful. The work he performed will cost me more to fix than the damage from the water!