Wendy’s

This is the worst Wendy’s I have ever been to. The last visit I got a burger that was uncooked in the center.

I’ve been going to this Wendy’s a while and I’ve just dealt with issues at the drive thru with consistent order screw ups, but after yesterday I’m done and finding a different Wendy’s to go to that hopefully is managed better. I don’t know what’s going on at this place but the to day experience is night and day. Sometimes it’s perfect, sometimes its so bad it is ridiculous. I’d say that 4 out of every 7 times we have ordered Pecan salad, we get the salad with no pecans. I ordered 2 salads with fries yesterday and had to remind the gentleman at the window about the second salad which was no biggie because I hadn’t left or felt inconvenienced at that point. Then I get home which is 3 miles to find that the Pecan salad I was handed which happened to be the first salad had no chicken which kind of makes the meal pointless and secondarily wasn’t what I paid for. Went back with the salad and went inside. My expectation in this case is that if you want me to continue coming there as a customer, then you’ll attempt to do right by me when you mess up. It could be something as small as adding fries to the replacement salad since our meal and dinner time together was screwed up. What do I get, not even a bag and an after the fact yell from the back saying we apologize. Management in this place is awful. The Pecan salad with chicken was I’m sure the same salad I brought back with chicken added. No pecans added… no bag. If it was just this one case, I’d probably let it go due to the convenience but this is the last in a string. Never again. Find some place else to go.

Are having a lot of problems with order accuracy at this Wendys. They screwed up my order today, and my wife’s order earlier this week. They have screwed up our order multiple times previously — most often putting cheese or ketchup on a burger when we specifically ask for plain.
If in the drive through, Be SURE to check your order before pulling away, even if you think it was right on the order screen.

Ok. I know it’s fast food. I usually don’t even think that fast food locations are worth a write-​up unless they’re really good, or really bad.
This Wendy’s is really bad. They consistently mess up my order. Their Frosty machine goes on the fritz a bit too often. A lot of the time, my fries are cold or stale-​tasting.
I haven’t been a big fan of Wendy’s ever since they discontinued the bacon-​cheese baked potato, since I’m not a burger person, but I stop here occasionally and it’s usually disappointing.
I did give them one star for keeping their drive-​through open late.