I came here Wednesday night! And our cashier Jared was SOAMAZING! Really went above and beyond for us. He started a conversation with us and has such good customer service! Hope he helps us next time
Nazz N.
Évaluation du lieu : 3 Rancho Cucamonga, CA
They are very nice here, but they always get my order wrong. Other than that, typical Jack in the Box fare.
Katie H.
Évaluation du lieu : 1 Rancho Cucamonga, CA
Like others have said, it is the slowest place on earth. I ordered chicken nuggets and it took 15 minutes to get my food. A man had come in, was waiting to be helped, no one asked him if he had been helped but they asked the girl standing off to the side, and right when the worker brought me my food the man waiting walked out; the worker walked right by him and didn’t say anything or even notice he left. He was there for 10 minutes and no one offered help. I would have left, too. I had to go back to ask for ranch for my nuggets and the guy was walking so slow like he didn’t care. They did apologize for the long wait, but it didn’t help. I had 10 minutes to eat before I had to be at work; I got there with 25minutes to eat. They really are slow and don’t care
Alex F.
Évaluation du lieu : 2 Rancho Cucamonga, CA
Food is fine. But the service is the slowest I have every seen for fast food. There is 1 person in here Taking orders. 1person cooking and me. Plus 2 car in the drive thru. 15 minutes to get my order of a spicy jack and large curly fry. This place sucks
Ana Liz L.
Évaluation du lieu : 5 Los Angeles, CA
This Jack has the most friendly staff, i had a complicated order of course and the cashier made suggestions to accomodate me. No one ever makes suggestions, it ended up costing me less to get what i wanted because of her tip. I wish i could recall her name. Either way, ive never had bad service here.
Jonathan K.
Évaluation du lieu : 1 Rancho Cucamonga, CA
12:40 am ask for shake and girl quickly answered sorry shake machine is down for cleaning, sorry been in the restaurant business for over 17 years, you dont disassemble the machine to clean it, they just didnt want to make the shake! Lazzzzzzy
Ian V.
Évaluation du lieu : 1 Temecula, CA
So late night going to the gym wanted an iced coffee for a pick me up after work. Now im paleo, and i know jack in the box isnt the place to be but i really didnt have a whole lot more options for iced coffee, go through the drive through order a small iced coffee after i asked the guy if they put any sugar in it, guy said no, so i asked for a black iced coffee which they dont have so i just asked for the one without sugar or sweetner, he gave me the price i got it, and low and behold it was loaded with sugar. Kinda mad because thats something they should at least know, especially when i had to make sure there wasnt any sugar in it.
Alex O.
Évaluation du lieu : 5 Irvine, CA
5 stars just for being one of the cleanest Jacks I’ve been to. Very nice staff. Very friendly and courteous.
Adam O.
Évaluation du lieu : 1 Rancho Cucamonga, CA
Absolutely herbal… The manager Felicia, was extremely rude. I wanted to split payment to pay for my food and she was rude about it and said«We don’t do that, it’s our policy»…So I asked if I can please split order and she said«NO… Cash or credit only» I’m sorry am I in the wrong here or is that a bad manager… Even if it is there policy: she could have been apologetic and tried to do something but instead chose to be extremely rude and say those things in a bad demeanor and not try to help me out…
Juno I.
Évaluation du lieu : 5 Fontana, CA
This is my first time visiting at this Jack in the box location. I had to kill my time here for 2 hours until aftermarket parts for my car were installed. Mayra the cashier was extremely cute and friendly. The food was good and came out in timely manner. Tables and floor were wiped well and clean. The problem is the bad location. It’s hidden behind the trees and concrete wall. People won’t really see it unless they search for it.
Daniel O.
Évaluation du lieu : 1 Pomona, CA
U can barely hear the voice coming out of the speaker box, slow service, and when I asked for a cup of water she charged me $ 2?!? Rediculous it’s only 100° outside! If ur in the area just keep on driving go anywhere else
Alex B.
Évaluation du lieu : 5 Rancho Cucamonga, CA
My friend and I just got served through this drive though, and let me say that they were so polite. I’ve been coming to this jack in the box for a while since i live just up the street. But this was the one experience that stuck out of all my visits. An employee by the name of Steven helped us out tonight and he honestly went above and beyond, to the point where i felt like going out of my way to write this review. I’m currently enjoying my jack spicy chicken meal, and it’s amazing on all fronts
Selena C.
Évaluation du lieu : 1 Rancho Cucamonga, CA
Have been a customer of this particular Jacks for about 5 years. Have seen staff members come and go, but I must say that we were extremely disappointed with the counter service we received from«Chris». When placing order, not once was I looked at, she took my order staring at the register the whole time. Order was incorrect and I had to wait almost 20 mins, for 2 burgers and 2 tacos? ridiculous.
Mike H.
Évaluation du lieu : 4 Rancho Cucamonga, CA
Drive thru is average. I only eat in the dining area in the mornings and its very clean and the ladies at the front counter are nice and accurate with my orders!
Rebecca G.
Évaluation du lieu : 1 Costa Mesa, CA
Whelp. its Jack in the Box. Nothing like terrible service in an already terrible industry but, when your road trippin with a hungry child… you gotta do what you gotta do. This particular night was a disaster. Yes we’ve all be to a J in the B at one point but have you ever had to repeat your order 5 times for the employee to get it right? I imagine how hard it must be to hit«breakfast buritto» on the screen. Then wait 9 minutes! 9 minutes! Are you kidding me? We then get tossed our bag without a simple«thank you for waiting“or «Im sorry about the wait» nope just a smug look from a teenage girl with an attitude. I receive my food and OFCOURSE it was all wrong. I go inside to rectify the situation because I want what I ordered after waiting that long, to hear this smug little girl saying to a co worker«No one is gonna fuck with me tonight». Ha. On the contrary. She was pretty surprised to see my face walk in however the attitude thickened. While speaking to her manager she stands and stares me down as if to «intimidate» me in which case I decided to meet her there. Putting her in her place and solitifying the fact that this is why she is working at a Jack in the Box. Her name is Selena and Corporate will be hearing about you little girl. You tried to intimidate the wrong Woman little girl. Good luck with that.
Mike L.
Évaluation du lieu : 3 Rancho Cucamonga, CA
This is always a fun jack in the box to go to because you can always get some eye candy from the 24 hour fitness. I once ran out of gas in the drive thru and had to sputter across the street to fill up, that was no fun.
Gina G.
Évaluation du lieu : 3 Rancho Cucamonga, CA
It’s Jack in the Box. Period. We’ve all been to Jack in the Box at one time or another and this one is no different when it comes to the food. The service is good. Never had a wrong order and no frowning when we ask for extra sauce or ketchup.
Rolena I.
Évaluation du lieu : 4 Rancho Cucamonga, CA
Jack in the Box is one of my favorite fast food places. Their egg rolls have better flavor than the egg rolls of any restaurant I’ve ever been to. The variety of their menu is pretty substantial & they have good smoothies.
Bob C.
Évaluation du lieu : 3 CA, CA
Ahhh, the beauty of advertising. I’m a sucker for it. «There’s a brand new dance that’s sweeping the nation, about the mini chicken sandwich that’s the taste sensation, mini buffalo ranch chicken sandwich…» Um, it’s crap. The chicken meat is thin and heavily coated, the sauce is nothing special. Better to grab a 99 cent spicy chicken from Carl’s. 2 stars. However, the mini sirloin burgers are actually pretty good. The burger was slightly more cooked than I like, but the flavor there. Damn you advertising! Suckering helpless 18 – 49 year olds males…