McDonald’s

Sometimes you just got to have Mickey Ds but not sure what’s up with this place but the drive through takes forever even when there isn’t a lot of cars. No matter what time it’s a 15 minute wait! WTH?!

Great service! Ordered a McDouble w/​o cheese but the girl saved me a dollar by suggesting I get a double burger instead.
But then, after proceeding through the drive-​thru, I parked and checked out my order. There was only 1 patty on my «double» burger. I went inside to the counter with my burger and receipt. I showed both to the counter person who took the burger and the receipt and showed it to a manager. The manager opened the bun top with her bare hand and looked at the single patty. She then took the hamburger back and added another patty.
After working at the counter, presumably touching money, she touched my burger and then gave it back to me. I would have demanded another fresh double burger except the lines were long and we were in a rush. I should never have eaten food touched by a person working the cash registers. The manager should have given me a fresh double.

Food is standard McDonald’s. Nice staff. Reasonably clean. However, this is all overshadowed by the ridiculous amount of time it takes to order and receive food. You may be reading this and think that it’s no problem, but you will absolutely regret it if arriving at a busy time. We had to put up with a 20+ minute drive through wait with only three cars ahead of us. The management needs to get their act together. Avoid.

Almost every time you go through the drive thru expect them to ask you to pull ahead to wait for them to bring it out. Assuming they do this to pad their service stats. It is very consistent if you order anything over 3 meals. Been enduring this for 3 years at this location.

I loathe ths McDs.
These people are totally overwhelmed! Seriously. RB loves their Mickey Ds! Open a second location! Whether it’s inside or drive-​thru, be prepared to wait it out. Rarely is their a napkin included and/​or my sandwhich will look as tho a MACK truck just ran over it! Disaster. The fries are usually hot and fresh altho why I always seem to gt the pointy hard fries is beyond me :(.
Its absolute pandemonium. The OJ may be warm, the hashbrowns a tad greasy, the quarter pounder may resemble something a quarterback jst handed off, but, somehow they always manage to gt things right, and, w/​half a smile on a good day.

This McDonald’s needs to get their shit together.
The lines are always ridiculously long. Drive thru line in the morning wraps around the parking lot. Lobby line almost out the door. Get your staffing figured out!
Hash browns from this location suck. They are undercooked, not very crispy on the outside, very gooey on the inside. Yuck.

This has been the far most worst McDonalds I have been to. The first time I came the person giving the food through the drive thru was very rude! The second time I came back to give them another chance. So happens that the same rude person was the one taking orders this time. I repeated my order to her 5x and she kept getting it wrong! You can hear the irritation in her voice when I kept correcting her. In this type of business if you cannot handle customer service then I suggest you look for a different job. I asked to speak to the Manager and sure enough she was not friendly either as I asked for both her and the associates name and she refused to give me the information due to it is personal? Excuse me? Corporate will be hearing from me and shame on whoever hired both the manager and associate at this location. You can guarantee I will never return and they will lose customers if this type of treatment continues.

What a great group of staff members. They all had a smile and were very courteous. Great location on our way the lassen park.
The reason for the 2 stars is for the general manager Rebecca Farmer. The way she comes across to her employees and the public is appalling. She has no concern for anyone. If I owned the restaurant I would definitely replace her before she brings her staff down to her level.

Trash overflowing everywhere. Incompetent staff.

Had a few great experiences here…
DT and inside, store area is very clean.
Staff are super friendly and helpful with ordering.
Food was hot and tasted good. Coffee was good.
Exactly what you want when you are traveling… and what you expect from a McDonalds.

Its a McDonald’s so I mean your gonna get McDonald’s food. which when I’m hungry the grilled jalapeño burger I think is bomb! When ever I come I seem to know someone behind the counter or in the drive threw so maybe rhat helps but I always seem to get quick good service. Good place for a quick bite if yoyr hungry an in a hurry

Hectic. No one is working on the food, one person on the register, «computer mistakes», no quality customer service whatsoever. This place is a disgrace to the fast food industry.

Wait was a lil long for one combo & no cars behind me in the drive thru, but everything else seemed pretty standard MickeyD’s service.

Best McDonald’s we have been to in awhile. Driving home from Oregon to the Bay Area we stopped for lunch. All the employees were extremely friendly and our order was ready fast and 100% correct.
Tables and floor was clean and while we were eating one of the employees was sweeping the floor and wiping down tables. If we drive through red bluff again we will be sure to stop at this McDonald’s.

The worst McDonalds for service in the Sacramento Valley. It’s been like that for years. Im writing this as I wait over 10 minutes for a single drive through meal. I should of know not to try again. Avoid this one.

Worst food ever!!! Come on when you can have carls jr. Mic donalds is the worst tasting grossest food ever!

The counter people at the window are awesome! They are always friendly, no matter what time it is. One girl is so sweet that on several occasions she’s brewed fresh coffee for me! They are also super patient with «special orders» (gotta have my extra pickles, after all!)

For some reason the soup & salad from Applebee’s didn’t «stick to my ribs» and I find myself hungry about 10 pm. There happensto be a McDonald’s right across the street (yes… I know!), but I put on my jacket and walk over anyway.
I guess a lot of the Mickey D’s have been updated inside to look more «upscale» if that’s possible (like a Starbucks or whatever) and yes, this one had that treatment.
I look over the menu and see this «New» Grilled Onion Burger ($ 1), huh?!? I order one and the «McRib». I remembered having the McRib some years ago and thinking it was good. Well folks, I’m very sad to say my memory flat out LIED to me.
Yes, yes I know, it’s McDonalds… so I’m not expecting ANYTHING exceptional, fantastic, amazing or even really, really good. I am here to tell you, this McRib lived right up to that just «Meh» standard. In fact I only ate half of it before tossing the rest in the trash. Gee, since I tossed it I guess it was a lot worse then «Meh.
Now that Grilled Onion Burger on the other hand, really surprised me as it was VERY tasty! I know it’s only the grilled onions that did it, but what a GREAT addition! Damn, they should put these grilled onions on ALL of their sandwiches, it would bring EVERYTHING up a notch or three, REALLY!

Sadly, every person who’s left a 1 star review is spot on. Whether you do drive thru or «dine in» you’re going to be treated like shit.
Has anyone ever shown these franchises the «Give them the pickle» customer service training? Charge me $.25 for an extra sauce packet!!! I understand that we’re in a rough economy but last i checked, McD’s was still making good money.
Well, I refuse to go into this McDonalds anymore for three main reasons:
1) They cannot EVER get your order correct. I swear if I ordered a water, I’d get a root beer!
2) The people (from minions to managers) appear to hate their lives. Like if there was a gun, they’d kill themselves in a heart beat.
3) Their customer service would be better if they had Marilyn Manson taking orders and Ron Jeremy flipping the burgers with no hands. Yeah visualize that one!
I now just wait till I either go to walmart or am in another town to get my McDonalds fix.

The place is big and seems new, but obviously under poor management with mostly slacking employees. OK, I understand it’s McDonald’s and what do you expect from employees who look like high school kids and are probably making minimum wage here?
Here, let me paint the picture for you. All trash cans (both inside and outside of the restaurant) were overly loaded with at least 1 ft extra height of trash piling up on the top of each can. When we finished our meal, we couldn’t even find a trash can to throw away the trash on our tray. Most of the tables looked like they haven’t been wiped in I don’t know how long. There were flies flying everywhere next to the grease on the tables.
I would have understand if the place was busy but it really wasn’t. I saw employees walking around and not really doing anything. I know they saw the filthy tables and the ridicules trash cans, but they just simply ignored them. Perhaps their manager had the weekend off?