Redmond Vacuum

Super helpful & ethical small business. Owner was so nice and helpful that I had to write (& I don’t usually do this). He could have charged me much more $$ than he did, but basically only charged me for parts — & fixed while i waited. Makes me want to go back & support this shop when I’m ready to buy (he also sells new vacuums) —

This guy is great. Knowledgeable, helpful, kind. I recommend this shop to everyone. Once his card reader wasn’t working and he let me leave with the product and I came back the next day with a check!

This place truly deserves 5 stars. I can’t remember the last time I’ve been to any business that has been this honest and helpful.
I went once before about a year ago to get a belt for my old vacuum. It cost less than $ 5 and the vacuum was working again when I put it on myself. I appreciated the lack of upsell of services.
I called yesterday and got 15 minutes advice about my weakly functioning Dyson. On his advice I blasted it out with a leaf blower, which greatly restored suction, but it still seemed off so I brought it over. He spent a good twenty minutes with the vacuum, reported no blockages, clean filters, a well enough functioning motor/​belt. It turned out I just didn’t flip the switch to carpet, then it worked great. He put it in my car for me and didn’t charge me anything.
I feel bad. I should’ve offered him some payment for spending 35 minutes helping me do a DIY job, like a consult or something, and not charging me for services I didn’t need!
I’ll be sure to take any vacuums I can’t fix myself back here for sure.

Our Dyson stopped working and we just could not see replacing it before seeing if it could be fixed. We dropped it off at a place in Redmond. They had it for a week and didn’t even look at it! We picked it up and took it to Redmond Vacuum.
The owner was so nice, he said he would do a tune up on it for$ 69 and would call when it was done. When he called, I asked what the damage was he said $ 59! He had found a $ 10 coupon and gave me the discount!
Thank you Redmond Vacuum! I would recommend this place highly.

Had a Dyson with no suction and took it to a different vacuum repair place. They told us the clutch was bad, needed to be replaced. Cost was too high — better to just buy a new one.
Then we thought «Let’s get a second opinion» and took it to Redmond Vacuum. The owner, Cliff, quickly diagnosed the problem — just needs to be serviced. $ 60 and we’re back in business. He told us «If that doesn’t fix the problem, I won’t even charge for it.» Cliff was right. Servicing did the trick and we’re now enjoying our Dyson again. Great and honest service. Thanks Cliff!

Wow, just wow!
I brought my Kenmore canister vacuum in here today thinking it was completely dead! At least that’s what my husband claimed when it wouldn’t work for him. Go figure!
Turns out it worked just fine (we had a good laugh about that one) but as it turns out, it was in desperate need of a new filter and most likely overheated and therefore didn’t work. We’ve had a housekeeper for the past five years so it’s rarely used these days, but I have to wonder… when had the last one been replaced???
Cliff took the time to make sure all the electrical components worked, replaced the bag (for free) and only charged me $ 4 for a new filter. He also vacuumed out all the dog hair in various areas and insisted he take it out to my car for me.
What amazing service!

My Dyson Animal stopped working and I was afraid I was going to have to junk it and spend $ 500 for a new one.
Imagine my relief when the owner of Redmond Vacuum took one look at it and said he knew exactly what the problem was! He cleaned it up, replaced the filter, worked his magic, and my 7 year-​old vacuum was good as new!
He even has a coupon on his website– Top Notch business!

Cliff the owner knows his Vacuum’s I got a Riccar Upright Vacuum from his store and I LOVE IT! If I have any problems with it (Which i doubt I will) I am calling him up, he knows his stuff. Probably one of the nicest guys I’ve met and super friendly! I wouldn’t recommend going to any other Vacuum store.

When we called, they were really nice. We broke a really expensive vacuum, and he was able to fix it for only $ 20 the same day! We will definitely be going back if the vacuum ever has any other problems. I was so happy that we found a place to take our Dyson! I was afraid we would have to get a new vacuum, but thanks to Redmond Vacuum, we were using our old favorite again the very next day!!!

Another one of those 3.5 reviews.
I have this vacuum cleaner I’ve had for 10 years now. I can’t bear to let it go. And I’m Asian — where we use things forever — and it just seems wasteful to dump a vacuum cleaner (although I could have bought two from the money I have spent keeping it running).
Every so often, the roller burns out (because gunk gets stuck in it). And I trudge to Redmond Vacuum to get a new one.
I must have bought about 5 rollers from this guy — he doesn’t negotiate prices down, not even when I want to buy multiple rollers — say I want to buy two rollers. Prices are slightly higher than the one in Bellevue near DMV (I’ve gotten cheaper bargains there).
When he doesn’t have the stuff I want, he’s good in recommending alternatives. One time, he put some oil to lube the broken roller so I could continue using it till I got one.

This independent dealer had the parts I needed to fix my central vacumm — not the friendliest at the counter — that’s the reason for the once star deduction.