Vons

This particular Vons has great customer service. In the morning they have a variety of donuts and they will even toast your bagel for you. Prices are very reasonable and I love it because it’s never busy day. Their produce and meats are great too.

Since both Albertson’s and Haggen stores closed, I am shopping at Vons on Palos Verdes. Yes, it is a small store, but they always have nice discounts and their deli is fresh!
Last time I was there, my car broke down in the parking lot and the store manager Cynthia (who has only been at this location for a short amount of time so far) helped me out and even gave me a ride home! I want to thank Cynthia for being so nice, helpful and taking it to a whole new level of customer service.

Well I went there today, as I usually go to Trader Joe’s, Now I know why… Couple staff are super friendly But today I was in line and the cashier was Brandon… no «hello» or questions like ‚“did you find everything you needed today?” Not even a smile. Kinda bumeb me out:((

Some of the staff is absolutely terrible. I was waiting in line for the checkout or one of the staff members told me to move to another line was waiting there for 10 minutes already. They cram in too many items in such a small space.

The deli staff hates their jobs and pretends they don’t see you. The checkers love to socialize about their lives with eachother. It take them forever to check you out and they usually have about 20 people in line at 6pm and only 2 cashiers (who are moving like they died). The store is pretty generic and doesn’t have as many selections as other stores.

I am a schoolteacher and went in at 7am to get doughnuts for my students for the last day of school. All they had were a few old brown doughnuts that looked like they were from the day before. I asked the girl working in breads where the doughnuts were and she said, «there’s doughnuts there.» I then asked another girl on the way out what happened to the doughnuts and she went back and came back and told me that the other girl was trying to help me. Really? Then I was told that the doughnuts were in back on racks but no one offered to bring them out. It just doesn’t work for a teacher to be late for school… waiting? I was then told, «why don’t you go to a doughnut store?» I then replied, «good idea!» My students were very happy with the doughnuts that I went out of my way to rush and get from the doughnut store so that I could make it to school on time.
I am done with this dysfunctional Vons because it’s always something. It’s close to my house but I will travel elsewhere.

Customer service is fabulous. We started coming here when they closed a neighboring Albertson’s. The only downside is the parking can be very frustrating. Today the Mechanic store next to the Vons had cars parked in a way that I could barely get my vehicle out.

Strange store, small for the most part. I came in because I needed a mailing envelope, which apparently they don’t have. Good thing I needed a few other things so the trip wasn’t a total wasn’t of time. How can you not have a mailing envelope? I guess it really is just a grocery store.
The cashier was noticeable not very friendly either. Weird, it wasn’t busy at all but I felt the need to say cheer up even though I’m having the worst day.

If Cheryl’s working, I Do Not Go In!
What a surprise, so (after reading other reviews) I’m not the only person to have an issue with ‘Cheryl’ at the checkout. Not only is she slow and confused every time I go there, she actually snapped at me last time when my credit card wouldn’t read after I swiped it several times. She screamed: «It says swipe card now! Swipe card!» I said «I did! It’s not reading.» and handed her the card. She angrily punched the numbers in and practically hurled the card back at me — rolling her eyes at the line of customers, as if i was some absolute imbecile holding everyone up. She’s always slow, rude, or confused. Although this Von’s is close and convenient, I check to see if Cheryl’s working– if she is, I just take my business elsewhere.

The floral section & selection at this Vons is one of the best I’ve seen at any Vons (strictly Vons, not Vons Pavillions)! There are always a bounty of fresh & different floral bunches and arrangements!
The sandwiches & soups & bagels here are delicious, the store is clean & organized every time I visit and I find the staff to always greet me & assist me when needed.
I’d have to take away 1 star, however, as there does seem to be long lines at random times of the day due to only 1 register being open.

I was at this store today and experienced a very rude incident. A gentleman was waiting patiently to use western union services. The clerk (Cheryl) told him they would be too busy today and no one could help him. There was only one person ahead of me and no other lines but 3 open registers .He eventually walked away. This is the part that made me SO angry. Cheryl then starts talking to her customer making comments about «who needs money on Thanksgiving anyway? Someone need a get of jail card?» And she and the
Customer were laughing. First of all if Von’s can’t has employees that are allowed to be rude and obnoxious then everyone should shop at Trader Joes or Albertsons where people are treated with respect. I would have waited for the gentleman to be helped but no one asked. Cheryl needs someone to define kindness and reprimand her for this incident. I won’t be going back!!!

Terrible service. Went in to this Von’s because it’s so close to where I live, and also a store I frequent quite often.
On this particular day, I really needed quarters for laundry, and it’s Sunday, so I thought what better place to get quarters than a big supermarket. I went in, approached the first cashier (short, young, chubby Caucasian male with waves hair), and asked if I can exchange a bill for quarters. His response was, no, we are all out of quarters. Now I understand if the store had a policy not to give out change. That’s all fine, and I can accept that, but to just be outright lied to in front of many other customers, was not only not professional but just downright bad customer service.
Up until this point, I’ve shopped here because of the location, but I’ve never received any good service other than from the florist. Long lines and only bare minimum cashier (s) working is something I see every single time.
Bottom line, if there’s anywhere else open with the same product, go somewhere else!

This store is a disappointment. It’s the closest one to my house but I don’t like it.
On numerous occasions I walked in and after searching for 3 or 4 items on the list that were out of stock there I walked out and went to another store in the area. It’s the most poorly stocked store I have ever been to.

Although this store is convenient for me to get to I’ve found that A) food selection is limited and sometimes overpriced B) homeless people and other less fortunate souls love to hang out by the front door but maybe they figure if you can afford the overpriced food from point A you should be able to spare a few bucks, and C) on many occasions, especially after 8 PM, I’ve found myself standing in a long line with only a single register open. Come on Vons, 7-​Eleven has more cashiers on duty than this and your store is about 12 times the size.

This Von’s is great compared to the others in the area. Everyone here is so friendly and helpful and everything is always stocked and fresh. It’s a little small for a grocery store but other than that it’s great.

Wow, considering the location of this Vons, I was expecting much better (swanky beach community).
The bathrooms were very old and icky and beat up. The Vons itself is very small — not much focus on food and seemed more about household supplies. Interesting.
Cashiers not that friendly but I get it, beach community, lots of traffic. Very odd store…

Would it kill the cashiers to be friendly to the customers or at the very least acknowledge us with eye contact and a smile? I have never experienced a warm welcome from these employees. Never heard one ask if I found everything ok. Never heard one say hello, how are you. Never heard one respond when I say hello first. I have heard them shout across registers at other cashiers and enjoy personal conversations while hurriedly sliding groceries and tapping keys, but never say hello to me. I’ve seen boxers go out of their way to avoid my arthritic 59yo mother’s request for help loading 5 cases of bottled water into her car. I wish this were all hyperbole, but sadly it is not. Where is the manager? Where is the corporate oversight? These employees need customer service training badly.

I go to this Vons location to pick up cat food, paper towels, etc. …because Vons prices are usually better than other local chain groceries for those types of products.
This location in Riviera Village is convenient for me, the employees are friendly, and the parking lot makes it easy to get in & out.
I always pay by credit card. Today when I swiped my card, I had to say yes or no to a charity donation… on the card machine… before the payment transaction could be completed.
Are they kidding?
Who cares what the worthy cause is — this was worse than being hit up for money by solicitors out in front of a store. In order to pay for groceries by card, I had to opt out of a donation request that was right up in my face & could not be ignored. That’s just too much.
I complained. I said, «Are they crazy?»
The look on the checker’s face told me I’m not the first person to gripe about this.
I donate plenty of time and money to the cause I hold most dear. Don’t need to be asked for cash by a damn card machine. Poop on that newfangled idea.
For 7 years, Vons of Redondo Village, I’ve been navigating my shopping cart around that huge pole in the middle of the cat food aisle. What the hell is that thing doing there… holding up the roof? And I never said a word, took it in stride.
You owe me one.
Four stars is in your future if your card machine goes back to normal. I’m watching you.

This is our local beach Von’s at the end of Torrance and Redondo Beach. What I want to spotlight is the SANDWICHES. When you need something with a little more passion that Subway, this Von’s can hook you up with the love. My favorite is the Tuscany Chicken. It is AWESOME. Pesto sauce, mozzarella slices, tomatoes, juicy chicken. I choose the pesto bread as well for that extra scrumptious kick. The California Dreaming is a good second place sandwich to the Tuscany too.
It can get crowded at lunchtime, but the wait is very much worth it. Just give them time to do their magic, and you will not be disappointed. 4 stars because the rest of the store has pretty high prices on its stuff. Sandwiches though? 4 thumbs up, including my wife’s :)
Last note, love the surprise of getting a coupon for free sandwich! THAT is just icing!

This is a Beach Supermarket if I have ever seen one. I witnessed a gentleman, flip-​flops, shorts and no shirt walking around looking like he had spent the entire day tanning at the Beach, what that was about I am not sure.
This market tends to be a little small. The aisles are pushed together and the crowd tends to be more on the millionaire side of things and the products displayed here represent that. The wine aisle was stacked from top to bottom.
If you have a Vons card you can get some killer deals.
He parking is kind of a mess, one person stops for a parking space and it backs the whole line up. This market is located right off of Palos Verdes Drive and out of public view but unfortunately a lot of people know it is here and there are not many option to choose from in RPV.
If you are coming on a Friday afternoon after work standby to standby you will be waiting for parking and to check-​out.