I have ordered from pizza hut on a regular basis. Recently i moved so i am at a different area and therfore a different puzza hut store. This one left a voice mail message saying that they needed to confirm my order because i placed the order online. So they said since i didnt answer the phone they were canceling my order. I didnt answer cause o was caring for my disabled son. When i called back i asked for the manager and she was extremely rude. She said if i want to place the order on the phone i can but it would be another hour. I WILLNEVERORDERFROMTHISSTOREAGAIN. I understand having to confirm an order if it was a large order. But my order was $ 24… i have been a manager of a pizza store and this is just dumb. They waste more time calling to confirm an order than to just make the pizza and deliver it. In the future i will just drive to the old pizza hut i used to go to.
Valerie T.
Évaluation du lieu : 1 Rialto, CA
Worse customer service ever. They messed up my order 3 times. They need to fixed their app. Never going back
Kelley G.
Évaluation du lieu : 1 Rancho Cucamonga, CA
My boyfriend and I were craving wings and pizza so we ordered 16 piece wings at pizza hut and got a medium pepperoni/sausage pizza. 10 mins before the pizza was supposed to be delivered they call me saying they ran out of the sweet chilli flavor for the wings so I substitute it for another flavor. Once the winds arrived 10 mins late, we were eating the wings and noticed how the meat didn’t feel cook and when we looked at the wings it was super pink and undercooked. Disgusting!
Jose M.
Évaluation du lieu : 1 Fontana, CA
This place is ass, dont order from this pizza hut, too many problems with this specific pizza hut location.
Earnest M.
Évaluation du lieu : 1 Fontana, CA
This place is unorganized. First and last time I come to this Pizza Hut. The woman in front of me said she had been waiting longer than 30 min for one pizza. Once I got my pizza, she still didn’t have her ONE pizza and the directions to this place are a full block off.
Torsha C.
Évaluation du lieu : 1 Hamilton Township, NJ
I wish I could give this place 0 stars! I ordered 2 pizzas online and they were supposed to be ready at 8:17pm. At 8:18 pm someone from this Pizza Hut calls me to say that they ran out of the crust I requested and asked if they could substitute it. I said sure. Then she said they ran out of Italian sausage and asked if there was something else I’d like on the pizza so I said the beef was fine. She reads the order back to me and I ok it! The woman then tells me the pizza will take another 20 mins since they were just starting it!!! Then 35 mins later my boyfriend is finally given the pizza we ordered and it’s WRONG!!! I will never visit this Pizza Hut again! Worst ever!
Isabella A.
Évaluation du lieu : 1 Fontana, CA
If I could give this place 0 stars, I would. I don’t think I’m ever going to order from this Pizza Hut again. They’ve messed up our order before but we still gave them a chance but tonight has been the biggest disappointment. I ordered two pizzas with all the extra goodies but when I received them many of the toppings were missing! I called and they left me on hold and when I called again the manager was able to assist me. He was saying he could give me a $ 5 credit for the issue but I wanted the pizzas I had ordered and was looking forward to. Since we hadn’t touched the other two pizzas, they were able to give me a new order. The other thing that sucked was that the only crust they offered was thin crust and it sucked :(
Rebecca W.
Évaluation du lieu : 2 Rialto, CA
We ordered our pizza on-line. We ordered a large any unlimited toppings for $ 12.00. So we got Meat Lovers and added mushrooms, tomatoes, and onions with Asiago crispy crust. It was tasty for sure, not very greasy at all. But… the bottom bread of the pie was soggy. We’ve never had that problem, but it did kind of ruin it for us. Nobody wants to eat soggy pie, no matter how many toppings are on it. Ugh!!!
Isharde D.
Évaluation du lieu : 1 Upland, CA
I am none too happy with pizza hut tonight. I came in at about 6:15 to order a dinner box. I ordered the small box and was told I’d have a 15 minute wait. It’s Friday, and they are busy so running a few minutes behind isn’t a big deal. My first issue is we didn’t get our pizza until about 6:55. The pizza was supposed to be ready by 6:30. Strike 2, walk-ins for carry-outs and everyone else under the sun was served and handled before the young lady getting orders asked what my name was for the second time. Our pizza was probably sitting for ten minutes as it was lukewarm when we got home and we love less than two minutes away. I’ll pop it in the microwave though. Strike 3, the bottom of my cinnamon sticks were burned and hardly edible. The asiago cheesesticks were chewy. Just no. I can’t even right now. My husband was late getting back to work because he spent his lunch hour waiting for charred cinnamon sticks and lukewarm pizza. Thanks to pizza hut I had to endure the shame of admitting my husband was right and we should have gone to dominos instead.
Nicole D.
Évaluation du lieu : 1 Rialto, CA
The Worst Customer Service ever!!! I took my full order of wings back to Pizza Hut and told them they gave the wrong Sauce on my wings, the guy that work there Roberto S. put my order of wings up to his nose and put his finger in the sauce and into his mouth and he said that I was wrong and that it was the right sauce and they cannot do anything about it. I will never go back, not only worst customer service but also a healthy code violation… disgusting.
Mat M.
Évaluation du lieu : 1 Chino, CA
Pizza hut sux
M G.
Évaluation du lieu : 2 Rialto, CA
Pizza is good. I recommend carry out rather than delivery, though. 7 years I’ve ordered from them on and off and the delivery service is just not that great. No matter what time of day I order, if they say it will be here in ½ hour, count on 1 hour. They don’t carry the extras, either. I was told that I have to specifically ask for things like red pepper and parmesan of they wouldn’t bring it. When I ask for them in the order, they STILL either don’t bring it, or have to run back to the car for it, but I still only get like 3 packets for 3 pizzas, but only one or the other. They often forget the extra sauces – that we pay for. They’re nice enough when they come to the door – just woefully unprepared. I’m only 5 minutes away from the store, and really easy to get to, too. I think this is why I usually order from other pizza places when I want delivery, which s sad. I do like the pizza – when it’s hot – probably more so than the other places.
Marco R.
Évaluation du lieu : 4 Rialto, CA
Chain pizzas are pretty meh but wing street wings are what buffalo wings should taste like. I also like the fact that you have flavor options so if you’re bored with buffalo you can always go with garlic Parmesan, lemon pepper, etc. This location is always clean and the employees are always helpful and cheerful.
Erick L.
Évaluation du lieu : 5 San Bernardino, CA
Helpful employees that create a warm and inviting atmosphere. Food doesn’t disappoint and their Wingstreet is particularly impressive.(Stop by on Wednesdays for $.60 wings)