Dillard’s

I came here the other day and was looking at the purses while I was waiting for my film to start. I needed a new purse for work since my interim purse was pretty tragic. A woman was hanging out by the door handing out fliers for some sort of promotion and apparently I looked a bit too shlubby for the worker since she immediately fled in the opposite direction as quickly as her feet could take her.
I didn’t look bad, I had on some nice jeans and a t-​shirt and I looked better than some of the other people in the shopping center as a whole. I’m not sure why she treated me like I was some anathema that crawled out of the gutter. I was thinking about getting a cute purse from this store, but I’d rather go to a place that didn’t judge based on appearances.

I’m between 3&4 stars on this one, I had been at 4 until I saw the basement of the store, seemed old and a bit out dated. The dresses I tried on, although beautiful were ill taken care of, Stitching coming out and excessive amounts of bead loss…
Sadly, the sales woman was no help. She offered little to no expertise in dress finding/​fitting than a hard of sight drunk person. (And casually (or not so) asked my husband and I not to have sex in their fitting rooms, while he was zipping up my dresses.)
I’d shop here again, only for my generic easy to buy items but other than that. No thanks.

I WILL NEVER STEP FOOT IN THIS PLACE AGAIN! I went to Dillard’s yesterday to look for a dress for my cousins wedding. I am a plus size woman so options can be limited when going to certain stores. I was greeted with several smiling faces and a woman directed me where to go for the women’s department. I took the escalator upstairs and found a few dresses, tried them on and decided that I didn’t favor them so I put them back and proceeded to walk to the escalator to leave.
I ran into the woman that directed me to the department just before I reached the escalator and she persuaded me to try one more area before I left. We walked to the department and the woman asked the cashier up to what size did her area carry, the cashier informed her the size, which is the size that I wear and the woman proceeded to show me to the dresses and before I could even take one step the cashier said «No she won’t fit the dresses in my section! When I informed you of the largest size I only meant I had 2 dresses of that size. She will have to go to the bigger department. No way she’ll fit the dresses over here. She rambled about it for at least 15 seconds (Mind you, she was ringing up a couple and had several people behind them. I was so embarrassed and humiliated, and stormed out of the store in tears.
I finally got my self together to go back in to speak with a manager. I asked a cosmetic specialist by the name of Leigh where it was located and she directed me to customer service where I spoke with a manager. The manager apologized several times for the cashiers behavior and assured me that she will be speaking to the worker.
Everyone but that cashier handled themselves in a friendly, professional manner but I simply will not go into that store again because of the embarrassing experience that I encountered yesterday.

I occasionally stop by Dillard’s for dress and casual clothing. Dillards has a good selection of brands for customers. The prices are reasonable compared to other department stores. This location is usually well stocked. This store is clean and well maintained. Dillard’s staff is very helpful. Dillard’s is a good choice for reasonably priced clothing.