Firebirds Wood Fired Grill

I always enjoy myself when I come to Firebirds. The food is always fresh and flavorful, especially anything coming off their wood grill! Their cocktails are mixed to perfection and you can always count on great service. My most recent visit was no different.
I had been craving a Flirtini and some of their delicious salmon when my best friend and I stopped by the Short Pump location for lunch. I normally frequent the Robius location since it is near my house, but this location provided everything as expected.
Our waiter Lin A was an absolute peach. He was so personable and was the definition of great customer service. When were ordering our much craved martinis he emphasized that it was Wine Monday, which meant all bottles of wine were half priced. We decided to take Lin’s advice and ordered a bottle of White Zinfandel. It was delicious and light. We thoroughly enjoyed every sip.
I did however answer my craving for my entrée and ordered the salmon. It was just as yummy as I remembered. The fish was marinated and grilled to perfection. Alongside the creamy garlic mashed potatoes and fresh vegetables, I was full and satisfied. I will definitely be back to this location more often to indulge not only on their great food but excellent service!

I was very disappointed the other night! I stopped by Fire Birds just to order two cheesecakes to go! I got there at 8:10PM and did not get it until 8:50PM! Needless to say I probably will not go back there again! Virginia Lighty

Good for lunch. Service is typically quick and servers are pleasant. When the mall is busy, there generally is a wait.
The Colorado Chicken Salad is good but sometimes the kitchen is heavy handed with the salad dressing.
Atmosphere is nice but I would recommend getting a table a little further from the open kitchen. We were right next to the kitchen and it felt like the servers who were waiting for their orders to come up were lurking over our table.

Dined here on Christmas Eve as is my sister’s family’s tradition and once again, this place did not disappoint! Fabulous service by Douglas and the food was amazing! Everyone in our party loved their food choices. I had the sesame crusted salmon with fried spinach and I loved every bite! Looking forward to my next visit to Richmond so I can go to Firebirds for another killer meal, good wine, and great service!

Here for a «must cope with holiday shopping drink… Just one :)
Excellent prices on top shelf drinks during happy hour. And Hannah at the bar was as pleasant and cheerful as Santa’s most congenial helper.
Well, now feeling a bit buffered; off to the Xmas shopping marathon.

Average service. Pretty good food for the price. I did not like the black peppercorn sirloin, but the rib eye and new york strip were very good. The salmon is great since it comes with vegetables. I loved the coconut shrimp!

Had a beer and coconut shrimp at the bar, it seems like a really nice place for dinner

Great place to grab a bite to eat when at Short Pump. It is time for them to change the menu, though. Baked potatoes are great, French dip always tasty, salad with cilantro dressing is tasty and light. The smoked chicken wings are phenomenal. I’d love to have a few different options. I’ve eaten here so many times that I feel like I’ve worked my way through the menu.

OMG. The food was amazing. Rachel waited on us and was so polite and well mannered. The menu on the table fell over and knock my wife’s wine all over her and the floor and the staff ran to her aid! The manager Kim was soooooo helpful that she even offered to go to H&M to buy her a new shirt since the wine messed up her shirt. We were pleased at the kindness and the food was worth it. We will definitely be back!!!

Amazing food and great service!!! Will be back the next time we are in the area! We got the prime rib and it was cooked perfectly, the horseradish sauce was amazing! Plus the port mushrooms were to die for!

This was my first time I have ever been to Firebirds.
The staff was really friendly and attentive. Food came fast, server was polite, checked on us multiple times.
The food was very good! The portions were very large and filling. I usually get a steak when I go out but was nervous to try it at a new restaurant especially for the price.
Overall the atmosphere was sophisticated, warm, and inviting.

This was my second time eating at this Firebird’s location. My husband ordered fish tacos and I ordered spinach salad with a crab cake on top. Our kids loved their meals — grilled chicken and grilled cheese. When the last of the restaurant’s sourdough bread was dropped accidentally, the manager came out to ask if my son wanted his grilled cheese on a hamburger bun or a different meal selection. He chose the hamburger bun and he loved it. The food and service here is fantastic… I would definitely go back.

This is a regular stop for my family and I.
Honesty my favorite Steak House. You can have your Morton’s or Ruths Chris. I’ll keep my Firebirds.
Food is always right and hot. I typically order the prime rib with a loaded baked potato. Delicious. For lunch I love love love their blt salad. Kids meals are large, our 3 & 4 year olds can split the meal.
Alcohol is great, small but diverse on tap selections with a nice speciality cocktail menu.
My dad has an allergy to Gluten and this is a favorite stop for him. Their gluten free menu is about a page with many different options, not just your salads!

We love coming to Firebirds. I have found that we very consistently have great experiences. The staff is friendly and courteous and the food is excellent.
You can’t go wrong with their prime rib and a loaded baked potato. Their tuna appetizer is excellent. If you are looking for something a little less heavy the BLT salad is another excellent choice. Fresh bread is served with all meals as well.

Firebirds is a decent sit-​in restaurant if you’re browsing the mall and want a bite to eat. I’ve been here many times and it seems as if I go for the same meal, the Caesar salad with salmon add on! I think it’s because I usually always crave a salad and the salmon has always been very good with the wood fired flavor… so put those two things together and WHALLAA we have the perfect combo! I will say that last night it seemed as if the salmon portion was MUCH smaller than I remember the past few times I’ve ordered it and when I asked the waiter he ensured me that they didn’t change the size of salmon add on portions (idk if I believe that) but it was still satisfying. My fiancé had the Durango burger and either he was really hungry (which is always the case!) or he was very satisfied, but he finished it pretty quickly. I also helped him get rid of his fries, which were a nice greasy compliment to my salad and salmon :)
The service was pretty attentive considering I was with a party of about 20 people. I wish the bread had come out quicker, but I’m sure with a smaller party that wouldn’t be an issue. Overall I was pleased with the service, but wish the portion of the salad was a little larger for $ 15!

Firebirds is A-​Ok for a chain restaurant. Can’t really go wrong with it, but it won’t exactly blow your mind either.
I’ve been here countless times over the years. I’ve tried the pasta, salmon, and BLT salad. I must say I am a huge fan of the BLT salad. It’s light, flavorful, and, bacon. That’s right. No need to say much more once you’ve said bacon. :) The salmon is good, but when I had it last night I couldn’t help but think that my boyfriend makes much better salmon. Something about it just wasn’t as juicy as I normally like. The mashed potatoes, however, were very good. It was hard to hold myself back from eating them all! I wanted to save half of my meal for lunch today so that required a lot of restraint.
The chicken pasta is also pretty darn good. It has a little kick to it so keep your water close by! The interior is really nice and spacious and I’ve always had great service there. Last night we were with a group of almost 20 and although a bit slow, the waiters did a fine job of handling us. The manager made sure to come by and greet us while we were finishing up which is always a nice touch.
Like I said, not bad for a chain restaurant meal. If you’re at the mall and starving, this is a nice place to fuel up!

Just missed the weekday happy hour special when we arrived, so we were off on the wrong foot. But the service was attentive and the food was tasty and on Monday nights the wine bottles and 8 oz glasses are half off, which I appreciated. Two TVs at the bar made it nice to watch the hockey playoffs.
The bar bites were good and priced nicely during happy hour, so get in there before 6:30pm. Overall a nice spot and good atmosphere with attentive service.

We had a party of 10 for a business meal. We were seated as we arrived, which is a plus, as we did not have to wait until the entire party arrived. Our waiter, Philip, did an EXCELLENT job taking orders, keeping the table clean, delivering our meals, etc. We immediately ordered appetizers and drinks. We were very well taken care of and everyone commented that their meals were very good. I had the prime rib with green beans and caramelized walnuts. It was cooked exactly as I requested and the beans were terrific. I recommend and will return if i am in the area.

As far as mall chains go, A-​OK is a good rating.
Went to Firebirds with co-​workers and everyone including kids had options. It is more on the pricey side for a chain. They were accommodating to our group. Everyone thought their food was ok to good. Choices were surf and turf, prime rib, burgers, and chicken pasta. One friend complained that the burger wasn’t cooked evenly (one side too pink and the other well done). The steak fries were not that great. Onion rings were tasty and not overly greasy. The crème brûlée cheesecake was devoured.
The place was clean and had a good crowd pleasing atmosphere.
I wouldn’t hesitate to go again in a group.

Pretty place, but the food simply put, was «ok» at best. When we moved to the Short Pump area, this was one of the places that was on my list of «restaurants I must try,» especially because it is in short pump town center. Always busy, especially on the weekends.
One day my bf and I finally decided to try it. We both had burgers for lunch. His had some kind of onion strings on them, so I didn’t try his bec I hate onions. I had the burger with blue cheese on it, my favorite! The meat didn’t have flavor, the bread was ok, fries ok.
Not sure if I would come back, and if I did, I wouldn’t get a burger.
The waitress was very friendly though!