Keep an ear out for pepper vs salt and pepper. Not because one 6″ worth of salt is going to kill me, but because having bad health makes me cranky. I enjoy the family vibe, clean restaurant and absolute willingness to make it right. I ate the salt instead of wasting a sandwich. Would be glad to come back and I appreciate the coupon on the receipt that says I get a free breakfast sandwich if I come in before 9am and buy my lunch sandwich during the month of May. My apologies for barking at the staff. I’m cranky.
Michelle S.
Évaluation du lieu : 2 Richmond, CA
Came here a couple of times and the lady who is always there when i am seem to be rude has no life in her no smiles no nothing. But RUDE and IMPATIENCE. she be skimping on the tuna tho! BADLADYNOGOOD!
Dani G.
Évaluation du lieu : 1 Richmond, CA
0 stars. Everytime I go here, there is no bread made. Seriously. A sandwich shop with no bread. I won’t go back. The lady is always offended when I leave, too. Also, usually she is in the back and does not come out front for a while. I will just drive past this one from now on. I’ve given them to many chances. Once or twice, fine, but literally every single time? Nope. Not gonna fall for it again. I’d rather drive to Pinole. Friendly staff. And they always have lots of bread.
Patrick T.
Évaluation du lieu : 2 Walnut Creek, CA
Average Subway. Customer service is a big problem. Many times it took a lot of prodding to get someone to come from the back room. Ingredient ratios were not consistent. Many times the soda machine was broken in my past visits.
Stefanie Y.
Évaluation du lieu : 1 San Francisco, CA
Trust the Unilocal reviews and go at your own risk. Only one person at 12:30 lunch rush should’ve been a clear sign but I had the cravings. Went to the restroom and came back with no one behind the counter. Had to wait and call out for help after a few minutes of waiting. Frozen chopped lettuce, spoiled spinach, old bread just to name a few. The person I had clearly lacks training in sandwich making and couldn’t even work the register. The receipt I got had no items on there other than a total charge. No credit card is fine. You just don’t know anything! Thanks! I know I got ripped off and paid for my lesson. Never coming back!
L T.
Évaluation du lieu : 1 San Pablo, CA
This location always seems to be under staffed probably because they aren’t very busy. One time I came here, the sandwich maker was on the phone the entire time while she was making my sandwich and repeatedly asked me what I wanted on my sandwich after I told her. SERIOUSLY? Other times, they’re just in the back as always. Talking on the phone.
Ryan M.
Évaluation du lieu : 1 Huntington Beach, CA
Terrible place of business. Worst subway I have ever been too. The Indian employees give you bad looks, just one of the worst experiences I’ve ever had at a food chain. I left infuriated.
Stephanie C.
Évaluation du lieu : 2 Richmond, CA
This place is alright, no type of customer service at all! Especially no greeting so of course it made me think twice if I really wanted to eat subway, but I didn’t want to drive no where else since I live nearby. All I hear from the lady that was making my sandwich was«and» and she would say when I could say anything. BOO! I’ve experienced bit better. lol
Brian S.
Évaluation du lieu : 1 El Cerrito, CA
0 Stars. This place used to be great. My wife and I would frequent this subway once a week. There was a woman who worked there during the week and she was AWESOME! She knew our sandwiches and was great! Now…she’s gone. And the service is HORRIBLE. The evening shift now is a woman who is on her cell phone DURINGMYSANDWICH! I ordered a footlong veggie sandwich. I didn’t realize, as I was getting my chips, that she was making a 6 inch sandwich. So, I reminded her that I asked for a footlong. She made the other sandwich. Great, thanks! At check out she charged me for TWO6INCHES! $ 12 bucks I paid for a sandwich that usually costs $ 6!!! Since she made the mistake she told me that I am ordering 2 sandwiches and not 1. It was the same sandwich cut in half!!! Never again. Thankfully, there is another, crappy rated Subway around the corner.
Gabriela G.
Évaluation du lieu : 1 Richmond, CA
The WORST costumer service ever!!!
Shady M.
Évaluation du lieu : 1 Richmond, CA
–0 stars!!! worse subway ever!!! she made my sandwich and didnt change her gloves or wash her hands after handling money. i told her she forgot to change her gloves, she got mad at me and raised her voice like i did something wrong! the lettuce was brown, the tomatoes was old, and the bread fell apart when i bit into it… disgusting i see why this place is always EMPTY! i will never go here again!
Debra D.
Évaluation du lieu : 1 El Sobrante, CA
This place is disgus ting! Ordered a turkey sandwich from here and got food poisoning! Unsanitary!
F T.
Évaluation du lieu : 3 San Francisco, CA
Nondescript service, always empty, weird customers, next to a goodwill.
Serina H.
Évaluation du lieu : 1 Richmond, CA
No. The services is not nice. Everytime I’ve come here… no one smiles, I get looked at like i’m crazy for ordering a sandwich, and the workers look straight miserable. MISERABLE. Last time I came I ordered a sandwich and sat down to eat it. I then noticed a large long black hair(female) that was baked into the bread. I showed them and they did make me a new one(let me inspect the bread and everything). But umm… gross! Hair on food is one thing… it’s another when it’s baked into the food itself. No good.
Aaron B.
Évaluation du lieu : 3 El Cerrito, CA
Service is friendly… and its very clean… its Subway… so what do you expect…