Staff is friendly, but I was very disappointed with my photo experience. I have never had photos developed before off of my phone. The staff helped me then when I came to pick up my pictures I had to wait for someone to come. This was fine since it was 11pm, but when I got home I realized I only had half of the pictures. I called and they told me they were trying to find my number and the rest of my pictures would be ready when my husband went back. When he arrived he was told the machine was out of paper and they will give us a call tomorrow to pick up the rest of the pictures. At least the staff was really friendly… I guess
Yelp User R.
Évaluation du lieu : 1 Henrico, VA
Pharmacy put in my insurance info wrong and after I had been waiting for almost a hour, no one told me what was going on so when I inquired about it, they said my insurance«didn’t go through.» I told them there must be a mistake because I haven’t had any issue anywhere else, they acted like they didn’t have a clue and couldn’t figure it out until I suggested they make sure they put the info in correctly and yes, that’s what the issue was and you would think they would check info first thing since it appears that’s the most obvious. So I went back a few days later to get another script filled and they only had a few days supply of the medication and told me to come back to get the rest the next evening. If I had known in advance they couldn’t fill it, I would not have given them the prescription in the first place. This is the second time they have done this to me, filled a script knowing they didn’t have all of it. This is why I stopped getting my scripts filled at Walgreens in the first place a few years ago. They will not get any more of my scripts and after I pick up the rest of the medication they owe me, I will be transferring that prescription, too. I will go back to getting my scripts filled at Walmart Pharmacy because I have never had a issue there and they always keep me informed.
Will J.
Évaluation du lieu : 2 Henrico, VA
Good sales but lines too long. Decided to come back during the week, when every bodies at work.