First, there was no one there. That should have been our cue to not go in. We go in and there is no cashier in sight. We are the only ones in line. We waited more than 5 minutes and still no cashier. We walked out and went to Chickfila instead. I usually have good experiences at Hardee’s, so definitely disappointed with lack of basic customer service.
Adam S.
Évaluation du lieu : 1 Richmond, VA
I had been craving a Hardee’s breakfast and so I finally decided to go out and treat myself. When I showed up, I waited in line(with only one person in front of me) for a long time before anyone even spoke to the person in front of me. Then, as she tries to order biscuits(I know right… who goes to Hardee’s for biscuits? That’s absurd! *sarcasm*) they tell her this location is completely out of biscuits. How does a breakfast biscuit place run out of its main item?! Poor management and poor service. I won’t be back.
Yelp User R.
Évaluation du lieu : 2 Henrico, VA
Asked for sweet tea, extra ice. Received unsweet tea with virtually no ice. This is not the first time they have messed up my order and no one else was in the drive-thru. And they always forget to put napkins in the bag. Check order before you drive off.
Will J.
Évaluation du lieu : 4 Henrico, VA
Good day for Hardees, no lines, no wait. Good deal for the $ 5 Big Bag deal. Friendly welcome, hot food, the best sweet tea. Always a clean environment.
Hua C.
Évaluation du lieu : 1 Richmond, VA
This is my first and last time eating at Hardee’s. The hamburgers were greasy and not flavorful. The onion rings had more batter than onion. I thought Hardee’s were Carl’s Jr. but was wrong. No famous stars or double westerns here. The cashier was really nice but the food was no good.
Ganesh S.
Évaluation du lieu : 1 Richmond, VA
Holy Toledo I’ve(sadly) eaten a great deal of fast food, and this is the absolute most abysmal establishment I have ever set foot in. I watched all five customers in front of me get handed the completely wrong orders(after a 10 minute wait, I might add), and then was not shocked at all when my order was messed up. You know it’s bad when it’s 11AM and disheveled pajama-clothed customers are leaving saying«This is the worst Hardees ever.»
Buddy W.
Évaluation du lieu : 1 Richmond, VA
Service slow and staff appeared confused. Needs better leadership.