Sprint Store

My husband and i went in there hoping to get a good deal compared to the 200.00 a month we were paying for att. Long story short, chris brown and jim jones were VERY helpful, knowledgable, and patient through all of our questions. If i could give more than 5 stars, i would!

This is the location that I purchased my phone at, unfortunately when
I went to my dr appt someone stole my phone. When I walked in sprint store in pinnacle there was one associate working and one customer. She Never did she say hello or I’ll be right with you!
So I sat in her view the whole time and after 20 min went by I asked her
If she had help coming in and she stated no, so I left and went to bentonville
Location and not only did they have a full staff, everyone was very pleasant
Next frustrating issue is calling it in to there insurance company.
After I had all info in on line and paid the 200.00 deductible it stated iPhone 6plus on back order and would take 3 to 4 days, it’s been 8 days now.
Called their insurance dept and miss rude that I will call her, stated I read it wrong and she had no idea when I will receive my phone (REALLY)
No exaggeration is in this statement.