Walgreens

Retail side gets 4 stars. Pharmacy gets a half of a star. I think her name is Chris… Pharmacy tech or assistant? Rolled her eyes at me once cause I didn’t answer her fast enough. Always short and abrupt. She snapped at an old lady today. I didn’t say anything cause I have kids and I am there all the time. She appears to be evil and I would be concerned she might give me a poison apple.
Never had a problem with anyone else in the pharmacy. And I’ve been going there since the second day they opened. I live right there and 24hrs would be great but oh well.
The retail side is full of very nice people. Same faces for a long time too. All very nice and friendly. No problems with any of it. Very convenient to have a WAGs so close.

Slow ass service. Tired of waiting in line while the checkout lady talks, takes her sweet time and has no clue how to work the register. Please find better equipped people to work the check out. Thank you.

I think I had the woman at the pharmacy tonight who everyone else has mentioned in their reviews. Lady, I’m buying Sudafed, tissues, and Afrin. Clearly I’ve had better days. Maybe have a little heart and be nicer to someone who’s not in the best of ways right now?

This Pharmacy is a joke. The employees are very difficult and inconsiderate/​rude. My senior citizen mother went in to get a flu shot about a month ago after I called them ahead of time to see if they offer/​& will be available, so they gave me the thumbs up. she went 30 mins later and was rejected — that they were too busy, come back another day. So she did and she was rejected AGAIN! She decided to try after she picked up her prescriptions the day before yesterday and they rudely said that they are too busy and to come back another time. So she brought it to my attention and I called and asked for the store manager to bring it to her attention on that departments behavior. I explained exactly what I mentioned above nicely and told her that that she should be concern for her store— she immediately said that she can not go to the pharmacy section cause it’s closed and that it’s against the law! She was not listening to exactly what my point was about what happened to my mother. I was addressing an issue and she got in the defensive side, and she repeated again that she can not go to the closed pharmacy section — ITS AGAINST THE LAW!
Anyhow, I started to get irritated and asked her, where in this conversation did I mention to go to the closed pharmacy!!! (My voice was raised at this point), she finally started listening and mentioned that she will talk to the pharmacy manager about this and make it a point for my mother to go on a scheduled time and day.
So we showed up today and we were greeted and waited for about 3−5mins to get the shot for my mother. I was listening to the male pharmacist and he was criticizing customers and not being too helpful. And the pharmacy clerk was not being helpful to my mother cause she was trying to refill her prescription but couldn’t remember the name of the meds, so she couldn’t assist her further on her refill!!! Come on, she’s old and not to familiar with med-​terminology!!! But I do blame that on management, especially with the negativity that is exposed in those 5 mins. So she did get her shot and during the session the male pharmacist asked why wait so late and she explained about her clinic appointment problem and I started to mention the situation here and about the other days and I was cut-​off and he said — we never turn people away and we don’t tell them that we don’t have time, and I said well she was told 3x. Then he was done and got up and said good-​bye. He disappeared! Lol!!! Laughing writing about this now.
Anyhow, sorry this was long, but I needed to be detailed on this experience. I gave it two stars cause the rest of the employees, cashier and aisle worker/​stock was smiling and greeted us and asked if we have questions or need help with anything — otherwise they would 1 star (I wish 0 existed) thank you for your time on reading this!

This location is very convenient for me and it’s nice to have in Roselle. If only it stayed open 24 hours!
The staff is cool and helpful too… there is one lady who always offers me coupons and deals on make up which I really appreciate :)
This is not the place you want to be if you’re in a rush; checking out takes a while and it takes them a while to open a second register.
My biggest complaint is the pharmacy! Every pharmacy employee is miserable, downright MISERABLE. Smiles are nonexistent and good luck getting any eye contact… or respect… or being spoken to above whisper level.
Why do I bother smiling or being polite to you people when you can’t even speak to me with the slightest bit of respect? You’d think that they were told by their managers that their employment would be terminated if they smile or are polite with customers. Sheesh.
¹⁄₅ *s for the pharmacy
Just a tip, careful if you parallel park on Ardmore… there is no traffic light and there are some trees obstructing the view around the parking lot.

One of the ladies that works the drive through for the pharmacy is a real treat. It’s kind of sad that people have to come into contact with her when they are sick or in pain.
Tonight I went to pick up a prescription, it was for pain meds. I just had a major surgery. Now, I must say I’m not in a particularly good mood and I can’t do anything for myself. I had to wait for a friend to pick me up and take me to Walgreens so I could get the prescription. We pull up to the drive through window and this older woman who has the personality of menopausal lunch lady greets us at the window. She basically made every effort to to be unaccommodating to me. Listen lady, I know it’s a narcotic, I know it’s only been a couple days but I’m in pain, A LOT OF pain and I need my prescription. The least you can do whether you can fill the prescription or not is act like you understand. Act like you have empathy that I’m in pain and it took a lot for me to get out of the house to get to the drive through. Needless to say we ended up driving away out of aggravation and I just called the pharmacist. The pharmacist was understanding and filled the prescription even though I gave her a ton of attitude, which I appreciate.
I guess the point I’m trying to make is that there are certain people that should be working with people that are sick or in pain. If this woman would have treated my mother who just recently passed of cancer or my brother who has leukemia the way I was treated she would have had some serious problems. I think this this Walgreens needs to seriously evaluate who is dealing with their customers because the last thing people need when they don’t feel good is some angry woman who hates her job making them feel worse than they already do.

Possibly my favorite Walgreens. It always has what I need when I go here looking for something, the employees are really friendly & helpful, and it’s in a very convenient location (for me, anyway). Nothing really makes this place stand out in a unique way, but it’s just a good neighborhood Walgreens — which is all I need! Only four stars since this is not a 24-​hour location and it doesn’t have a Redbox kiosk. Boo.